Announcement
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All items are running an approx. normal production time of 2-5 business days + USPS shipping time. Shipping and production upgrades are available for an additional fee if you need your item faster (contact for more details).
Welcome to Susan's Jewelry Designs, home of functional yet stylish computer engraved and hand stamped jewelry! I offer several styles of medical alert, urn memorial, teacher gifts, and military jewelry, as well as birthstone pieces from my Family Nest Jewelry Collection. The latest addition to my Etsy shop is my handwritten jewelry - you supply the handwritten note and I will engrave it on the disc. My jewelry is lovingly made with handmade touches and customized hand stamped messages that give each piece of jewelry a unique flair.
If you're a new customer or new to Etsy, please be sure to check out the Shop Policies section. Helpful information is listed there, including accepted payment methods, how to order, what I need to know at checkout, things to know before purchasing & shipping details.
Be sure to go to www.facebook.com/SusansJewelryDesigns and "Like" my page.
And yes, I do welcome wholesale inquires! Feel free to contact me for more details.
Items
Featured items
All Items
Reviews
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markiej08 on May 18, 2023
5 out of 5 starsI love this ring. It’s beautiful and the time frame from order to delivery was so very fast. Thank you.
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MyAntiques on Dec 24, 2022
5 out of 5 starsSo very lovely and the perfect sentiment for a longtime friend who was in scouts with me all through school.
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Nancy on May 23, 2023
5 out of 5 starsI have been looking for a ring that was silver and yellow gold. This ring is perfect and so pretty.
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Ashley on May 18, 2023
5 out of 5 starsVery special keychain and looks exactly how its pictured. Thank you
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Andrea Jones on May 16, 2023
5 out of 5 starsThis little spoon is perfect! Got it for a friend’s new grandson and she loved it. Great quality, good price, excellent engraving. Definitely recommend!
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Sabra on May 15, 2023
5 out of 5 starsSusan is an amazing designer, beautiful work, and always working on her site! Great value for a beautiful piece.
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Roberta on May 11, 2023
4 out of 5 starsVery nice and dainty My niece loves it that she can carry her sister with her always Fast delivery and good quality
About SusansJewelryDesigns
How I Got Started Making Jewelry
Shop members
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Susan Nokes
Owner, Designer
I am in charge of everything that my shop is about - from design and production, to photography and conversations, and finally to shipping and mailing. All this takes place while raising my 2 awesome boys and allowing me to work from home.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
Cancellations: not accepted
Please contact the seller if you have any problems with your order.
More information
Frequently asked questions
Can you stamp on both sides of a disc?
Unfortunately, due to the stamping process I'm only able to stamp one side of a disc. Hammered letters leave a faint imprint on the reverse, so I'm not able to add wording on the backs of discs. I can put (2) discs back to back if you'd like wording on two sides (additional fees for extra discs).
Can you engrave on both sides of a disc?
Yes, I am able to engrave on both sides of a disc. One important fact to be aware of is that only the fronts of my discs are high polished and the reverse may have a duller finish. If you are interested in adding engraved wording to the backside of a disc, please contact me before purchase as additional fees may apply.
Where do I leave personalization details?
You can leave that important info in the listing's personalization box or in the note to seller box at checkout. I'll be sure to carefully read your notes and contact you with any questions.
When will my order ship?
My production time is 2-5 business days + USPS shipping time for delivery. A RUSH upgrade (1-2 business days production) is available upon request (contact me before checkout if you'd like to add this service to your order). Business days are Monday thru Friday and do not include US holidays.
My urn has fallen off and I need to order a new one - can this be done?
No problem - I sell replacement urns if you only need that part of your item. Be sure that you are adding a small drop of adhesive glue to the threads of the screw after filling the urn and before closing it. This will keep the top and bottom securely fastened together. If this process is not followed, I am not responsible for your urn detaching and becoming lost. If you need to order a replacement urn, send me a message using Etsy's email system and we can go from there.
Can I re-darken my engraved and stamped jewelry?
Absolutely! Simply use a black permanent marker to go over the area and then immediately buff off the extra using a jewelry polishing cloth. I use Sharpie brand markers and yellow Sunshine brand jewelry cloths and can recommend those. This process can be done as many times as needed to re-new your jewelry.
I've over-tightened my urn and the top has broken off - can I order a replacement urn?
Yes, I offer replacement urns due to many factors such as over-tightening, loss, etc. Send me a message within Etsy's email system and I can help you to get that order placed with a reserved listing.
The components on my item are showing wear from touching - what can I do?
Unfortunately, I am not able to keep the mobile components of a design stationary. This is considered normal wear and tear and not considered a faulty product. Just as if you wear two bracelets next to each other, they will touch and wear may be noticed.
Help! I've ordered an item that is too small / too large. What can be done?
Send me an email using Etsy's messaging system describing the issue. Every situation is different as well as the solution for each. If an item or part of an item needs to be re-made due to an incorrect size being ordered by the customer, additional fees may apply. If I have incorrectly fulfilled an order, it will be rectified with no expense to the customer.
I entered a wrong ship-to address or need to revise the address entered at checkout. Can you do that for me?
Unfortunately, I'm not able to revise or change the shipping address confirmed and entered at checkout. Doing so would void the buyer's purchase protection as well as the seller's protection. I also don't have access to your account to change the settings. The easiest way to fix this issue is for the buyer to repurchase the item(s), entering the correct ship-to address at checkout. You can also either revise the address within your account or click the "ship to an alternate address" during the checkout process. The buyer's first purchase would be fully refunded, but be sure to leave me a note in the note to seller box during the second checkout to please refund/cancel the first purchase.