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susansteiner

Millinery By Susan Steiner

London, United Kingdom · 66 Sales

susansteiner

Millinery By Susan Steiner

London, United Kingdom 66 Sales On Etsy since 2012

5 out of 5 stars
(7)

Announcement   Thank you for visiting my shop
Everything is designed and hand stitched by myself at home and is a one-of piece. If you can't see what you want and want to have a fascinator made to order, please contact me directly.
Be unique , be bold , have fun.....

Announcement

Last updated on Nov 14, 2016

Thank you for visiting my shop
Everything is designed and hand stitched by myself at home and is a one-of piece. If you can't see what you want and want to have a fascinator made to order, please contact me directly.
Be unique , be bold , have fun.....

Susan Steiner

Contact shop owner

Susan Steiner

Reviews

Average item review
5 out of 5 stars
(7)
lindajapa

lindajapa on Mar 10, 2016

5 out of 5 stars

Beautiful fascinator & Susan was so helpful! I'll definitely be back when I next need a fascinator :-)

Susan Rigby

Susan Rigby on Feb 10, 2015

5 out of 5 stars

Perfect to go with my magenta silk coat and orange accessories. It was exactly as depicted on line and arrived well packaged and in good time

View all 7 reviews

About

Fascinators and Hats

Having trained with the Late Queen Mother's milliner in 2010 and other courses since, I specialize in creating fascinators and small hats. I love being able to make unique designs and hand stitch every fascinator or hat. I continue to develop my own style using the best fabrics available.

I never make two identical fascinators. Each fascinator or hat is individual, unique and hand stitched by myself. I never make two identical fascinators as I believe every person is unique so should there hat be .


If you wish to place a Bespoke order I will accommodate your request. I also enjoy integrating client's personal choice of fabrics or beads in to the design.

For any questions or feedback please contact me .

Happy shopping

Susan

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Shop members

  • Susan Steiner

    Owner, Creator

    Since a summer of training in 2010 and a number of courses in the following year, I have been enjoying making fascinators and hats from my home in London. I love the online Etsy shop as I have customers popping up all over the world.

Shop policies

Last updated on October 9, 2016
Welcome to my shop!

I design and handmake every fascinator for your special occasions. Each sculptural piece is unique and I never make two identical fascinators. You are assured of a high-quality and beautiful piece.

Be it a Wedding, The races, Bar Mitzvah or Garden party my fascinators will make you feel just that extra bit special.

I love making the fascinators and hope you enjoy wearing yours just as much as I enjoy watching them come to life.

Thank you for visiting my shop,
Susan

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept payment by PayPal.
Please pay within 4 days of purchasing. Any unpaid purchases will be cancelled after 4 days.
If you have placed a Bespoke order, please note there is an additional price for this service.
If for any reason you want to cancel your order, this must be done within 24 hours of payment. Sadly after this I would have shipped your fascinator and the order cannot be cancelled.
Shipping
Every item is sent in perfect condition. It is carefully packed for its protection. Items are shipped to the address on Etsy unless otherwise requested.

U.K. orders
I will send your item "First class" with Royal Mail and can not be responsible for any damages in transit. If you would like to have your delivery "Recorded" please contact me prior to ordering so that I can calculate the shipping costs for you..

For rushed orders please contact me prior to ordering for shipping prices.

International orders
I will use ""Royal Mail's Recorded" service, Your parcel will have a tracking number so you can follow where it is and when to expect it. Unless you specifically request DHL or UPS or FexEx. Please note there will be an additional charge for this service.

For international orders, custom tax and custom related fees are the buyer's responsibility.

When purchasing an item, please make sure that your shipping address on your Etsy account and that on your Paypal account are the same to prevent complications.
Refunds and Exchanges
Due to the unique nature of the items I make, I cannot accept returns.
However, I do want you to be happy with your purchase, so if you have any doubts please ask for any additional information, samples or photos before purchasing.
Please note that I pack the items very carefully prior to be shipped, so I cannot be responsible if the item(s) gets damaged or lost in transit. If you are concerned about that, please contact me before the order is placed and request purchasing insurance or Special Delivery for your purchase.
On the rare instance that the item is damaged / lost in the post, I can file a claim with Royal Mail. This may take several weeks to be dealt with, so please be patient.

For Bespoke/Custom Designs:
Custom designs are not returnable due to their unique and personal nature.
When you ask me to custom make a piece for you, I will make a listing for you and wait until you purchase it. After the payment has cleared I will make and ship it to you.
This will usually take Two weeks, but might be less depending on time of year.
Additional policies and FAQs
I am open to custom and bespoke orders. Please read my other policies for further information or send me a message.

Custom designs are not returnable and are a Final Sale. There is an additional charge for this service.

When you ask me to custom make a piece for you, I will make a listing for you and wait until you purchase it. After the payment has cleared I will make your fascinator and ship it to you, this will take a few extra days, so please allow time if you have a special event.
I'll be happy to hear from you!