EmAndElOrganics

Handcrafted Organic Skin Care Products for Men & Women

New York, United States

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Announcement    Hand-crafted in small batches and made from well-sourced organic ingredients, Em & El Organics' products utilize Nature's bountiful gifts to nourish your body and protect the Earth.

No chemicals, preservatives, fillers or pesticides, period.

Please send an email (emily@emandelorganics.com) or an Etsy Convo if you have further questions. We're happy to help in any way we can!

Announcement

Last updated on Jun 19, 2016

Hand-crafted in small batches and made from well-sourced organic ingredients, Em & El Organics' products utilize Nature's bountiful gifts to nourish your body and protect the Earth.

No chemicals, preservatives, fillers or pesticides, period.

Please send an email (emily@emandelorganics.com) or an Etsy Convo if you have further questions. We're happy to help in any way we can!

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Emily Trower-Young

Contact shop owner

Emily Trower-Young

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About EmAndElOrganics

Sales 641
On Etsy since 2012

Somehow it all works out in the end!

Over a decade ago, Emily Trower-Young found herself battling a sudden and stubborn case of adult acne. After a series of failed prescription drugs, visits to dermatologists and products that simply didn’t work, she decided there had to be a better solution. She began to research ancient skin care techniques from women around the world, experimenting with plant oils and pure essential oils. Her travels influenced the ingredients she chose, eventually leading to the formula for our appropriately named Saving Face Moisturizer.

When friends and family mentioned their skin problems to Emily, she began to scoop out her handmade moisturizer, stored in a mason jar on the bathroom sink, into small take-home bags. They encouraged her to sell this stuff that made their skin clearer, softer and easier to manage, but she protested. Working as a professional wooden boat-builder on Martha’s Vineyard, she was too busy to start her own business.

In 2012, restlessness and a longing for adventure while recovering from second degree chemical burns were the catalyst for turning this “goop in a jar” into a fully developed skin care line. With little formal business experience, Emily instead used her personal beliefs to guide the company’s principles and growth. Firmly dedicated to organic growing practices, we source our raw ingredients from small family businesses and farms, such as raw honey and beeswax from Upstate New York.

Each product undergoes rigorous testing with our toughest testers: those same people we hope to help with our products, including Emily’s mom! Our organic hand cream journeyed to the McMurdo Station for six months of testing in Antarctica! Our packaging, an often overlooked component of sustainability, is reusable, recyclable and biodegradable. We’re proud to say our products are so pure you could eat them, though we don’t recommend it! Our products don’t just work—they excel.

Shop members

  • Emily Trower-Young

    Owner, Chief Cook And Bottle Washer

    Born and raised in New York City, my life has taken many turns including becoming a traditionally trained wooden boatbuilder, an avid adventurer and an adamant believer in environmental stewardship and community building.

Shop policies

Last updated on June 19, 2016
Welcome to Em & El Organics, producers of artisanal organic skin care products!

We're glad you've stopped in at our store to join in sharing the LOVE. Please let us know if you have any questions about our products.

We are a small business that believes in integrity in everything we do from producing the highest-quality products made from the finest ingredients we can find to a deep commitment to environmental stewardship.

We are open to discussing large and custom orders with customers. Our salves make great office gifts and wedding favors. We are also more than happy to build custom gift baskets for you.

For more information and great ideas on how to live a more sustainable lifestyle, please visit our website at: http://www.EmandElOrganics.com

And be sure to "Like" us on Facebook: http://www.facebook.com/SustainableShanti

Thanks for shopping!
Emily

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
We like happy customers! To that effect, we stand behind our products and have a 100% guarantee: If you're unhappy with our products, let us know by contacting us through an Etsy Convo or emailing us at EmandElOrganicsi [!at] gmail.com. We will work to resolve the problem to determine if a refund is appropriate.

A special note about our Refund Policy for our soaps:
Please note that we do not guarantee the life length of our soaps as their are many factors that contribute to how long they last, including usage frequency and the conditions in which they are left. Leaving our soaps in standing water, in running water and not allowing them to dry in between uses all shorten their lifespan. Our Refund Policy does not apply in such cases.

Refund Policy for International Packages:
Due to potential delays at customs, international packages can take up to 6 to 8 weeks to arrive. We ask customers to be patient and wait until their package arrives before requesting a refund. If you have any questions, please contact us for more information.

Our Return Policy does not cover shipping costs or damage caused by shipping. We make every effort to package items so that they arrive safely and in great shape. Please be aware, however, we cannot control where our packages are left while in transit, such as in a hot warehouse for extended periods of time, particularly during the summer months. Our products are temperature-sensitive and will melt in hot conditions. We recommend that you upgrade to Priority Shipping if you live in a hot climate such as Hawaii.
Payment
Payment methods accepted: PayPal, Mastercard, Visa, American Express and Discover. We also accept Etsy Giftcards.

Payment in full at time of purchase is required. Orders will not be shipped until a complete payment is received and processed.

If you change your mind and would like to cancel your order, please email us first at emily [!at] emandelorganics.com We make every effort to get packages in the mail as soon as humanly possible, and they often will ship within 24 hours of being ordered. If an order has already shipped, it cannot be canceled. Return shipping will be the responsibility of the customer. Refunds in these cases will be issued only after the unused products have been returned to us.
Shipping
We have a flat rate shipping fee of $9.95 for all domestic orders.

We want to get your items to you as soon as humanly possible. We ship at minimum 2-3 times per week using USPS First Class Mail, Monday through Friday, excluding major holidays. Each order is custom-filled and packaged. On average, items will arrive at your mailbox within 7 to 10 business days from the time your order ships for domestic orders.

International shipping times can be delayed longer due to customs inspections. Any additional custom import taxes or fees are the sole responsibility of the customer.

All orders ship with a tracking number but not insurance. If you would like insurance added to your shipping, please convo us before ordering.

Shipping to Hot Climates:
Our products are temperature-sensitive and will melt in hot conditions. We recommend that you upgrade to Priority Shipping if you live in a hot climate such as Hawaii.

Returned Packages:
We ship to the address provided to us when you order. If there is a problem with the given address and your package is returned to us, we will either refund the order minus the shipping fees or resend the package to a new address. In that case, the customer will be required to pay for new shipping fees via a custom order on Etsy before we send the order to the new address.

Priority and express shipping are available upon request. Contact us for more information if you would like one of these options.

We do ship internationally. Any custom import taxes or fees are the sole responsibility of the customer.

Shipping charges cover postage costs, packaging materials and handling.
Additional policies and FAQs
We believe that every action we take should serve both our customers and the planet on which we all live. Therefore, we aim to use 100% recycled or recyclable materials in all aspects of our business. We re-use shipping materials when sending your items to you as well. Each shipment is individual and unique.

We are open to discussing large and custom orders with customers. Our products make great office gifts and wedding favors. We are also more than happy to build custom gift baskets for you.

Additionally, we do offer wholesale terms to qualified businesses. Please contact us for more information.