ali on Sep 16, 2015
thank you so so so much!!! the item was recieved in perfect condition and the customer service was exceptional and went above and beyond and i will definitely be buying again!!! also thank u sm for the extra little gift and, once again, the amazing customer service, if i could give u more than 5 stars you would definitely get (:
hevas1 on Sep 8, 2015
Love this patch pack. Sewed it on to a jacket, it was just the type of thing I was looking for and when I realised Suzannah had been the actual designer of it that was a really nice added touch. Was delivered very quickly and in lovely hologram packaging. Very happy with purchase and delivery time :)
Suzannah Vendetta & Neon Heartbreaker
It all started with a big imagination and a lonely little girl...
I began creating my own beautiful, crazy little world at age 4 with play-dough. Since those days I have become a full time hybrid artist and lavender haired unicorn. I collect cute vintage items that fit my tastes, to resell...as well as create one of a kind hair accessories, polymer clay figurines, jewelry, and home decor...This is my little nook on Etsy. I have a very high standard of excellence in business and design that I hold myself and my team to. My items are wearable artwork, and I won't accept any less, which is probably why I am so obsessed with the quality being perfect! Our store is the only place you can get our 100% handmade and original "Dina-Bow"s. A creation I invented in 2012 whenever I wanted to express my love of Dinosaurs. And now, which has now become the staple of my company.
You can find more of my handmade hair accessories, patches, apparel, and jewelry at my brand's online retail store: www.NeonHeartbreaker.com.
and I am also on Instagram: @neonheartbreaker
business inquiries? editorial loans? wholesale?
contact (sales @ neonheartbreaker.com)
My brand is run by a team of 3, we work very hard to ensure that you are receiving couture quality accessories and products. Our #1 goal is that you receive perfect items and customer service. If you are ever unsatisfied with your order or our handling in the slightest way, please contact me directly at (contact @ neonheartbreaker.com) -Suzannah
Around the web
Owner, Maker, Designer
Suzannah Vendetta is the brains behind NeonHeartbreaker.com. Lives off of coffee. Any coffee, literally. Give her the coffee. Also once walked out from a successful illustration and publishing career the day her desk turned into a cubicle.
Accepted payment methods
- Accepts Etsy gift cards
♡We do not offer trades.
♡We ship from Austin, TX.
♡♡♡♡We ship all items to the address you provide to Etsy.com, please be accurate in your information and inform us before immediately if there is a change in address. if a package is returned to us, you will be responsible for second shipping price.♡♡♡♡
♡USA ORDERS: we ship all items default with USPS First Class mail unless a shipping upgrade has been purchased. Etsy offers a tracking number which you will receive with your receipt.
♡INTERNATIONAL ORDERS: will be shipped first class international mail, through Etsy's shipping system. You will receive a Etsy receipt with a tracking number on it. Please note: International orders can take 10-30 days to arrive.
♡You must direct message or email us *before* purchasing an item you'd like to upgrade so we can adjust shipping to reflect your needs. You may also purchase priority mail upgrade at checkout to expedite your shipping.
♡We are not responsible for items shipped through USPS or UPS being lost or damaged in transit but please feel free to contact me (To: Suzannah, neonheartbreaker [!at] gmail.com or Direct message through Etsy) if something does happen to your item and I will do my best to work with you towards a solution. We strive for 100% positive feedback, and will help to provide solutions for every issue.
♡If you receive an incorrect order please let us know and we will fix it right away! :)♡
Refunds and Exchanges
Our handmade products are one of a kind and cannot be returned, exchanged, or refunded unless the order has a mistake on our end, in which we will quickly resolve. All our orders are considered final and cannot be canceled or changed in any way once purchased. We do not cancel orders. Read listings carefully, and ask us any questions you may have before purchasing.
If you are completely unhappy with your product or it arrives damaged please contact us before leaving negative feedback, we aim to fix issues and leave you a happy customer. We do not guarantee returns or exchanges but are happy to try and correct the situation in some way. This does not included items lost in the mail. Neon Heartbreaker & Suzannah Vendetta want you to be 200% satisfied with your experience in our store.
♡Retro/Vintage/Re-Purposed Items Returns♡
We offer returns on our Retro/Vintage and Re-Purposed Item sales. If you receive the product and are not satisfied you may return it in it's sent condition for a refund. Item must arrive to us in same condition it left the studio. Exact details depend on specific purchase, please contact Suzannah for more information: SuzannahVDetta [!at] gmail.com or DM me on Etsy :)
Additional policies and FAQs
We no longer offer custom orders. Sorry for the inconvenience.
We no longer offer wholesale.