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Last updated on March 17, 2011
Welcome to the Etsy Sale Site for Suzanne W. Ally's Painting and/or Painting Story du Jour. If you do not see what you were looking for, you may wish to place a custom order at the Alchemy Section.
Accepted payment methods
We ship within 24 hours after every sale except in unusual circumstances such as the painting is still drying. We use USPS Priority Mail for paintings smaller than 8.5 x 11" and FedEx for larger than that. We carefully wrap all paintings in protective plastic and padding. Please leave any special shipping requirements in the comments section of check out or email s [!at] suzanneally.com immediately upon checkout.
Refunds and Exchanges
All paintings are shipped with insurance. Please email me s [!at] suzanneally.com if you have any problems with shipping, damages, or loss. If you wish to return or exchange a painting for other reasons, such as you changed your mind, that is understandable, however you must do so within 30 days of sale & pay all additional shipping charges.
Additional policies and FAQs
When purchasing Cards, if the combination of cards you wish to purchase is not visible on my site please email me s [!at] suzanneally.com to arrange exactly what you want. Shipping for one to five cards is $1.50. I mail in sets of five or less cards. to give you the best shipping prices. It is more complicated to explain but you save. [YEAH!] I am sorry but I cannot apply coupons or discounts to the cards.