SuzanneLake

Home decor & gifts handmade in Norfolk, England.

Norwich, United Kingdom · 219 Sales

SuzanneLake

Home decor & gifts handmade in Norfolk, England.

Norwich, United Kingdom 219 Sales On Etsy since 2012

5 out of 5 stars
(72)

Announcement   Rustic wooden home decor & gifts handmade in Norfolk, England. Most can be personalised to suit your needs, and to add that extra special touch to that extra special gift. Feel free to contact me for ideas. I'm also an approved Etsy Wholesale supplier, please contact me for my linesheet.

Announcement

Last updated on Jan 5, 2016

Rustic wooden home decor & gifts handmade in Norfolk, England. Most can be personalised to suit your needs, and to add that extra special touch to that extra special gift. Feel free to contact me for ideas. I'm also an approved Etsy Wholesale supplier, please contact me for my linesheet.

Suzanne Lake

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Suzanne Lake

Twinkle, twinkle little star childs wall art
$28.43
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Updates

Making robins today, just need eyeballs #christmas cards
Just need some faces and a tail... Getting ready for #christmas fairs
Working on #angels today

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About

Canadian living in Norfolk creating all kinds of gifts & home decor.

I am a Canadian married to a Norfolk farmer living in England, living in the heart of Norfolk, England.

I decided to start selling my handcrafted items about five or six years ago, it gave me such a buzz when people would part with their hard earned cash for something that I'd made! I actually started off sewing and making patchwork quilts but then decided to venture out and have a go with a saw. Its actually not much different than a sewing machine, just a blade going up and down rather than a needle! I was hooked quite quickly and my designs and finishes have gone from strength to strength.

I started off just selling to friends, then friends of friends, and eventually my confidence grew to now, where I supply quite a few shops within the UK, Switzerland, and Guernsey.

I really enjoy what I do, and meeting new people at craft fairs and online. The added bonus of being able to work my business around my family really suits us all!

Each of my items are hand painted and hand finished by me and all of them have been cut out as per my specifications by a little man that helps me out! I source the wood which I get from reclaim yards, or wood yards, and then he cuts them out for me, giving each item the quality and uniqueness it deserves.

Most of my items can be personalized to your specifications and/or a name can be added as well, so if you see something you like but want a different colour, just let me know and I will see what I can do! As well as working on private commissions through friends, relatives and websites I also supply several shops throughout the country, you can also find me at some of the local events.

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Shop members

  • Suzanne Lake

    Owner, Maker, Designer

    I am a Canadian married to a Norfolk farmer living in England. We have 3 beautiful children. I design and make all my items and am happy to do bespoke orders. I also supply shops all over the world with my makes. Contact me for details.

Shop policies

Last updated on April 17, 2016
Welcome to "Suzanne Lake - made from my heart" I hope you enjoy your visit! If you see something you like but would like it changed to suit your needs feel free to contact me for a bespoke order.

Check back regularly for new items, and one of a kind listings.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I use PAYPAL, but if you would like to use an alternative payment option please contact me prior to placing the order. It is not necessary to registe a credit/debit card with PAYPAL in order to pay this way.

Please pay at time of order, if there will be a delay please contact me to let me know and we can work something out.
Shipping
Most items are shipped within days of cleared payment but if you need the item faster please contact me. I can usually accommodate the customer.

I ship anywhere in the world. Customs and local taxes fees are the responsibility of the buyer..

For large international purchases please contact me prior to purchase for the international shipping fee and times. For North America its usually 10 days from the shipment date to arrival, and even longer in busy times.

UK & European parcels are generally sent 1st or 2nd class post, and bigger items are sent signed for.

For shipping, I care about the environment so whenever possible I like to re-use boxes, and packaging. Since I re-use boxes for shipping, the outer box of your shipment may not be very pretty, but in no way will this reflect on your product inside.

I would love it if you could reuse the packaging you recieve too.

If you would like your item gift wrapped please let me know when placing your order and this can be done at no additional cost to yourself.
Refunds and Exchanges
Returns must be made within 7 days of receipt. The item must be returned unused and return shipping costs are paid by the buyer. Once I have received the returned item in its original condition, I will issue a refund or exchange it for another item of equal value. All refunds will be returned in the same method as payment was given.

If an insured item is damaged in shipping, please contact me to make arrangements for refund or exchange.

Positive feedback is very important to me. If you are considering leaving less than positive feedback, please contact me with your concerns about your purchased item and / or transaction, so I can resolve the issue for you as quickly as possible.

Thank you!
Additional policies and FAQs
If you're interested in a wholesale order for a boutique or shop please contact me.

I also do many custom and bespoke orders if you have something in mind please contact me for a design quote.