SuZefashion

I want you to be happy with your purchase, so if you have any problems please let me know within 14 days of receiving your purchase. I can replace or refund your item, assuming the item has been unused and is in full working order.

Return for refund is only available for items returned in the same condition as they were sent. Return for refund will not be possible if the items arrive damaged as a result of the original packaging not being used.

Return postage cost is your responsibility. Postage is not refundable.

Payment is due immediately after placing an order. If you have any delay or difficulties making payment, please inform me immediately.

SuZeFashion accepts PayPal payment, Direct Payment with Credit Card, or Credit/Debit Cards through PayPal*.

*It is NOT necessary to set up a Pay Pal account to pay with this method. You can easily use your credit or debit card. After you have added the item to your cart, just click on your card icon next to the BIG GREEN button that says "PAY WITH PAYPAL". Paypal will only process the transaction for me and I won't see any of your account information.

New York State residents are required to pay sales tax on their purchases which will automatically be added to your invoice.

STANDARD SHIPPING
Items will be shipped via USPS First Class Mail, Parcel Post or Media Mail (for journals) within 5 business days after cleared payment. I use recycled & eco-friendly shipping and packing materials whenever possible to reduce our impact on the planet and to reduce costs to my customers.

FREE STANDARD SHIPPING.
If you would like me to ship USPS Priority or Express Mail with Tracking Confirmation or want to purchase insurance, please contact me before you make your payment. I will send you a corrected invoice.

If your Etsy address and PayPal address do not match, your purchase will be shipped to your PayPal address when paying through PayPal.

It is your responsibility to make sure your purchase arrives in time for your event. Please plan ahead and allow enough time for delivery. SuZeFashion is not responsible for any items arriving late for your event.

Sorry, SuZeFashion does not ship to APO or FPO addresses.

International orders are gladly accepted. I mark all items with product values; customs charges (if applied) are the responsibility of the buyer. Please provide a telephone number to be used with international shipping labels. International First Class shipping times can vary greatly - 6 days to 30 days is typical. Priority International shipping times are posted by USPS as 6-10 days typically. I am happy to adjust your order for International Priority - just let me know in advance and I will make posting adjustments for you and bill the balance due.

*** INTERNATIONAL SHIPMENTS ***
International shipments may be subject to taxes; customs and other taxes are the responsibility of the purchaser. We will claim the value of your package on the customs declaration form as "merchandise". Our prices do NOT include any import duty and GST/VAT assessed. Please contact your local customs office to determine in advance whether your items are subject to import duty or GST/VAT.

PACKAGES ARE NOT AUTOMATICALLY INSURED FOR LOSS OR NON-DELIVERY. We gladly ship to all international destinations. Our posted shipping charges are the International First Class shipping rates and most packages shipped via international first class to international addresses arrive safely and within 5 weeks of shipment from our New York, USA location. LOST PACKAGES ARE RARE, but on occasion, the postal delivery system will misplace a package. We always retain proof of shipment, but once the package leaves our shop, we are not in control of the transit times or delivery. You may choose insurance to protect against loss if desired. We do not purchase insurance on all packages, but it is an option available to you. If you would like to protect against loss of your package by the postal service, please select insurance in advance (PLEASE ADD THE NOTES AT CHECKOUT; OUR PACKAGES GO OUT QUICKLY AND WE LOOK AT CHECKOUT NOTES WHEN SHIPPING). We require full value insurance (the cost is usually $2.50-4.50). We will claim the full replacement value of your package on the customs declaration form. If you choose to purchase insurance, it is typical that we must wait 45-60 days after shipping prior to placing a claim, to allow for delayed delivery times. If you are purchasing from our shop, you are agreeing to the above conditions. We cannot self-insure shipments to international destinations. We retain proof of shipment to prove our packages were delivered to the United States Postal Service for processing and we can provide this information to you as needed. If case of non-delivery by your country's postal service, you MUST purchase insurance if you would like coverage for this type of loss. PLEASE INQUIRE in advance of payment and shipment. We do not provide for loss or damage of packages unless you have purchased insurance.

Please do not hesitate to contact SuZeFashion if you need custom items (for an individual or an event) or have any questions. Please send me your request and I will let you know if it is something I can do. Check out my sold items to see what else I have made. Please keep in mind that I may add a surcharge to special order requests.

All items are fabricated in a smoke-free environment without pets.

I have made every attempt to portray the colors of my products as accurately as possible. However, colors will/do vary with individual monitors and are subject to individual opinion. Please take a moment to read descriptions, determine lengths/widths, and approximate sizes.