SuzieJules

Inspiring people to get crafting and try something new

Fleet, United Kingdom

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Welcome to Suzie Jules!

Announcement

Last updated on Apr 20, 2017

Welcome to Suzie Jules!

Items

 

All Items

Suzanne Booth

Contact shop owner

Suzanne Booth

Reviews

Average item review
5 out of 5 stars
(85)
See reviews that mention:
Quality 9 Shipping 11 Customer service 11

About SuzieJules

Sales 472
On Etsy since 2011

its in the family...

Suzie Jules was originally set up as a mother and daughter partnership, hence the name! After mum Julie moved away, Suzanne carried on hand making unique and beautiful accessories, interior gifts and soft toys, all inspired by vintage colours, patterns, styles and themes.
Suzanne, a full time primary school teacher, has always had a passion for creativity, and enjoys inspiring others to get creative and to learn and live life creatively. Having trained at Winchester School of Art in woven textiles, Suzanne spent time working in the textile industry until her two boys came along, and crafting became more of a hobby. Her natural instinct to impart knowledge on others, and to teach led her to train to teach. A combination of her love of crafting and enjoyment of teaching has more recently led Suzanne to create a new range of craft kits within her specialist field of fibre based crafts. This exciting and popular range of kits are continuously growing as Suzanne discovers new forgotten crafts and uses her years as a woven textile designer to inspire new ideas.

Shop members

  • Suzanne Booth

    Owner, Maker, Designer

    Mum and primary school teacher with a life long passion for creativity, Art, craft & design and constant itch to make & create!

Shop policies

Last updated on February 21, 2021
Hi! Welcome to our Etsy shop!
We hope you enjoying exploring our shop of handmade textile products and craft kits, as well as haberdashery and craft supplies.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Our handmade products have been made with lots of care and attention, so we hope that you will be pleased with your purchase. If for any reason you are not happy please contact us as soon as possible and we will try to resolve any issues. We would urge you to make contact before posting any negative reviews before we have had a chance to resolve with you.

Refunds, returns or exchanges will only be made if an item arrives damaged, is defective, or if it has been described incorrectly when for sale.
It will be at the descretion of us (The seller) to issue refunds for any other reason.
The buyer is responsible for payment of return shipping.

All bespoke orders are unfortunately non-refundable.
Payment
For the protection of both us and our buyers, we prefer paypal as a payment method.
We are happy to accept personal cheques from UK buyers only.
And in this instance, items will not be shipped until the cheque has cleared.

For all orders, payment is due within 48 hours of transaction, otherwise the transaction will be cancelled.
Shipping
All items will be shipped within 2-3 working days from receipt of payment .
We also always obtain proof of posting.
For all orders, if you require your item by a certain date or quickly. Please contact us first before you make a purchase and we can discuss this with you.

All UK deliveries are currently sent by Hermes courier to be fully insured and trackable. .This service will take approx 3-4 days. You can upgrade to have your item sent using Hermes Next day for a small extra fee, this will take 1-2 days. Please ask if you require additional insurance.

All International deliveries will be sent Royal Mail - Standard Air Mail.
This service usually takes 3 - 7 days, but can take up to 3 weeks. This automatic insurance for up to £30, so please ask if you would like further insurance.
Items can sometimes get held up in customs or with other agencies and this can cause delays for anything up to 6 weeks!! Royal Mail will not accept a claim until 4 weeks. Please bear this in mind when ordering from abroad. We can not be held responsilble for such delays...it is beyond our control.
International buyers are responsible for taxes, abiding by their country's import laws and fees. It is advisable for you to be aware of your countries fees and laws for buying from abroad before you purchase.
We can not accept any responsilbiltiy for cutoms duty that you may be charged.
for any queries please contact us first.
For international delvieries, please consider for a tracked service, which does cost considerably more, but enables to keep an eye where your order is!