suzyandleo's Shop Policies
PLEASE NOTE: All pieces are created by hand and to order, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the photos.
I accept Paypal. Please make payments within 3 days of your order being placed.
I can only ship on Saturdays due to work commitments. I post airmail for International orders. Unfortunately tracking does not come as standard. I can add it to your order but it costs an additional $8.50 and is only available upon request.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
Please remember I am in the UK and with new security measures in place for parcels shipping can take some time, especially to USA and Canada. I will always refund or replace lost items but currently ask that you wait six weeks from date of postage to ensure that it isn't just stuck in a customs delay - irritating I know but many parcels are taking that long to get through.
Additional Policies and FAQs
Copper can leave a green mark on hot skin. It is harmless and a natural reaction but will need a good scrub to remove! To combat this my items are sealed although this won't last indefinitely. When it begins to fail remove with a good nail varnish remover and another seal can be put on using a clear nail laquer.
A few people are also allergic to copper. Please check allergies before purchase.
Last Updated March 22, 2011