suzyandleo

Suzy and Leo's beautiful hand-stamped charm jewellery

Belper, United Kingdom · 3068 Sales

suzyandleo

Suzy and Leo's beautiful hand-stamped charm jewellery

Belper, United Kingdom 3068 Sales On Etsy since 2008

4.5 out of 5 stars
(885)
Shop owner

Suzy

Contact

suzyandleo is taking a short break

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Note from shop owner Hi!
Just taking a some time out to catch up on some orders though I am here to answer convos. Please be assured all orders currently in are underway and will be sent out in the next few days. As always I will send a convo to let you know when they're on the way. See you all soon!
Suzy

Note from shop owner

Last updated on Nov 13, 2015

Hi!
Just taking a some time out to catch up on some orders though I am here to answer convos. Please be assured all orders currently in are underway and will be sent out in the next few days. As always I will send a convo to let you know when they're on the way. See you all soon!
Suzy

Suzy

Contact shop owner

Suzy

Reviews

Average item review
4.5 out of 5 stars
(885)
Jessica Owen

Jessica Owen on Nov 10, 2015

5 out of 5 stars

After the first one was lost in the post, I messaged the seller and was sent another one immediately. I love the bracelet and the seller was so lovely to deal with the problem. If I could give you more stars, I would. JR x

View all 885 reviews

Shop policies

Last updated on March 22, 2011
PLEASE NOTE: All pieces are created by hand and to order, so no two items are identical. That's the beauty of the product! Please allow for slight variances from what is shown in the photos.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Paypal. Please make payments within 3 days of your order being placed.
Shipping
I can only ship on Saturdays due to work commitments. I post airmail for International orders. Unfortunately tracking does not come as standard. I can add it to your order but it costs an additional $8.50 and is only available upon request.
Please note that buyers are responsible for any and all duties and customs charges that may be incurred.
Refunds and Exchanges
Please remember I am in the UK and with new security measures in place for parcels shipping can take some time, especially to USA and Canada. I will always refund or replace lost items but currently ask that you wait six weeks from date of postage to ensure that it isn't just stuck in a customs delay - irritating I know but many parcels are taking that long to get through.
Additional policies and FAQs
Copper can leave a green mark on hot skin. It is harmless and a natural reaction but will need a good scrub to remove! To combat this my items are sealed although this won't last indefinitely. When it begins to fail remove with a good nail varnish remover and another seal can be put on using a clear nail laquer.
A few people are also allergic to copper. Please check allergies before purchase.