svanbjorglilja

The Vintage Shop

Québec, Canada · 158 Sales

svanbjorglilja

The Vintage Shop

Québec, Canada 158 Sales On Etsy since 2012

4.5 out of 5 stars
(52)
Shop owner

Chloé R.

Contact

Announcement   Welcome to Svanbjörg Lilja! Love xx

Announcement

Welcome to Svanbjörg Lilja! Love xx

Chloé R.

Contact shop owner

Chloé R.

Reviews

Average item review
4.5 out of 5 stars
(52)
Yael Maxwell

Yael Maxwell on Aug 9, 2016

4 out of 5 stars

This item was definitely large, not medium large, so unfortunately I can't wear it. It was very pretty though, and good customer service.

madelainerabenau

madelainerabenau on Mar 9, 2016

5 out of 5 stars

I Love it....

View all 52 reviews

Shop policies

Last updated on March 5, 2012
Welcome to svanbjörg lilja!
I'm chloé and i love giving clothes a second life! i always take good care choosing them, based on there quality and original design.

Feel free to contact me of you have any question, comment, problem, etc. it's my real pleasure to answer you! I'm here to make your experience at svanbjörg lilja easy and stress free :)

All clothes are vintage, so in used condition. There's some inevitable time mark, but if so, it's gonna be specified on the item listing. I take extra care giving a complete description of the condition. If there is any problem, contact me as soon as you receive the item, and we'll find an arrangement.

All clothes are washed as soon as they arrived at my local, unless there's a special washing specification. Rarely, some item are send to a professional cloth cleaner for different reason, it gonna be specified on the item listing. The storage area is smoke-free, but I can not guarantied clothe's previous life.

Accepted payment methods

Payment
Paiement are made through Paypal service. Paiement has to be made within 48h, unless the sale will be cancelled.

I can reserve item for 5 days. If the item is not purchase within that period, I'll put the item available for purchase. If you want to reserve an item, please contact me!
Shipping
Items are shipped from Canada. Items are shipped within two business day. I'll send you a confirmation message once the shipping is done.

- Canadian customers:
Send with Regular Parcel service with Post Canada and includes a tracking number. Depending on the location, allow 2 to 9 business days for the item to arrive. For more information, http://www.canadapost.ca/cpo/mc/business/productsservices/shipping/regularparcel.jsf

- US customers:
Regular shipping is between 4 to 21 business days. Bigger/heavier item includes a tracking number (it's gonna be specified on the item's page). Otherwise, shipping DOES NOT include a tracking number, UNLESS requested. If you want a tracking number (includes insurance), please let me know before purchasing, and i'll arrange the shipping price for you. There will be no refund for lost item if the tracking number has not been requested.

- International customers:
If your location is not listed, send me a message with your shipping informations and i'll find a price for you. Tracking number is not include, unless you request it, but expect a high price for it. Depending of your location, shipping can take from 10 days to 2 months. If after 2 months you didn't receive you item, contact me and will find an arrangement. Notice that any additional fees/duties requested for receiving a package in your country is the buyer's responsibility.

Need the item faster? No problem! Just contact me before the purchase and i'll arrange the price for an express shipping.

Lost/damaged package will not be refund unless insurance/tracking number were requested/paid for (notice that it may be include, depending on the weight). If you have any question or concern regarding insurance/tracking number, feel free to contact me :)
Refunds and Exchanges
All sales are final!
Please double, triple check the measurement before purchasing. You can always send me a message if you have question or concern on the measurements, I'm here to help you in your purchase :)

However, if one item is damaged or any problem and that wasn't mentioned in the listing, contact me as soon as you receive the item and we'll find a way, refund or exchange, depending on the case.