SwallowCAntiques

Swallow Cottage Antiques

Sheffield, United Kingdom | 99 Sales

SwallowCAntiques

Swallow Cottage Antiques

Sheffield, United Kingdom 99 Sales On Etsy since 2014

0 out of 5 stars (40)

Shop owner

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SwallowCAntiques is taking a short break

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Note from shop owner I am taking a break.

Note from shop owner

Last updated on Apr 7, 2018

I am taking a break.

Ann

Contact shop owner

Ann

Shop policies

Last updated on April 9, 2018
Beautiful vintage and antique items for you to browse at your leisure. Over the next few days and weeks, I will be adding more items, so please favour my shop to keep updated on these new items. Thank you.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
All items will be VERY well wrapped in tissue, bubble wrap and/or wadding, and posted in a box or for extremely delicate items 2 or 3 boxes. As items will be securely packaged, I regret I cannot be held responsible for any mishaps which occur in transit; however, if an item is lost or damaged in the post, please contact me and I will do my best to assist you as proof of postage is always obtained.

If an item is damaged, photographic evidence will be required to make a claim from the post office or carrier, although china is not insured so no claim can be made. In some cases the item may have to be returned at the buyer's expense in order to make a claim. Postage is non refundable in all cases.

As stated in the description, because of the nature of vintage/antique items, there may be slight imperfections due manufacture along with wear and tear as all items have been pre-owned and pre-loved. Please bear this in mind when ordering and remember these items are not new. I will endeavour to state these in my descriptions and show photographs of any imperfections where appropriate. No refunds will be given on those items described accurately.

In compliance with distance selling regulations, I offer a returns policy only for items which have been inaccurately described. Please email/message me with any problems within 24 hours of the item having been received. Once we have agreed the return, please send the item within 7 days (using the same packaging if possible) and I will give you a full refund on receipt. Please note: Return postage is the responsibility of the buyer.
Payment
Payment should be made at the time of purchase by Paypal. It is not necessary to have a Paypal account as Paypal accepts debit and credit cards and will direct you through the simple payment process.
Shipping
I will endeavour to post all items on the day following purchase or at the latest within two working days of receipt of your order. Items will be sent by Second Class Signed For Mail or Parcel Post to the UK. For very heavy and/or bulky items I will use courier delivery. Please allow up to 7 days for receipt of your items.

Non-UK customers - I prefer to send packages under 2kg by International Tracked & Signed, as the parcel is tracked all the way and requires a signature at the time of delivery. This gives you peace of mind (and me). The prices quoted are for this option. However, if you prefer International Standard, which is a cheaper postal option, then I am willing to quote for this and will get Proof of Postage at the time of posting.

Most carriers do not accept responsibility for damage of china items and I cannot be held responsible for items which are damaged in transit as I always pack very carefully to ensure that they arrive safely at their destination. Please note that buyers are responsible for any and all duties and customs charges which may be incurred.
Additional policies and FAQs
I am willing to reserve items for customers, for up to 3 days only, unless otherwise agreed. After this time, unless the customer pays for the item, or we have agreed an extension to the agreed period, the reservation will be taken off the item concerned and returned back to the shop for sale.