SwallowsReturn

Handmade clothing for children

4,630 Sales

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

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Marya

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Marya

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Quality 193 Shipping 100 Customer service 74

About SwallowsReturn

Sales 4,630
On Etsy since 2007

Shop policies

Last updated on September 8, 2019
Instagram: @swallowsreturn
Pinterest: http://pinterest.com/swallowsreturn/

Swallow's Return creates comfortable, playful and well-made children's clothing that can be worn by one child and then lovingly passed on to siblings, cousins or friends for even more wear.

Items are made to fit true to size/age with a little room to grow.

All items are handmade with love exclusively by me in my sewing studio in our pet-free, smoke-free and synthetic fragrance-free home. All materials are pre-washed and pre-shrunk in a scent-free, phosphate-free detergent.

If you have any questions, please drop me a line; I'd love to hear from you!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If for some reason you are not satisfied with the item you receive, before leaving feedback, please do not hesitate to contact me and we can work it out either by way of exchange or refund. I am happy to exchange or refund unworn, unwashed items. Return shipping is the responsibility of the buyer. Custom items/orders are not eligible for exchange or refund.

Swallow's Return cannot be responsible for items lost, stolen or damaged.
Payment
Swallow's Return accepts payment in the form of Paypal, credit card, Etsy gift cards and direct debit. Orders are processed once payment has been received.
Shipping
Current turnaround time is 5-7 business days. Ship date is on upper right corner of buyer's receipt.

All items (unless upon request and payment) are shipped via Canada Post regular air (no tracking or insurance).

Shipping costs are as follows:

US destinations: $5.00 w/ each add'l item $2.50
Canadian destinations: $2.75 w/ each add'l item $1.50
Overseas destinations: $7.50 w/ each add'l item $2.50

Average shipping times are as follows:

US destinations: 6 to 14 business days
Canadian destinations: 3 to 7 business days
Overseas destinations: 10 to 28 business days

Swallow's Return is not able to mark packages as "gift". Recipient is responsible for any customs or duty charges that may be due in that particular country. Swallow's Return cannot be responsible for items lost, stolen or damaged.
Additional policies and FAQs
Thank you for taking the time to read my shop's policies!