swanslough is taking a short break
Reviews
-
Anonymous on Jul 30, 2011
5 out of 5 starsI love my pom pom scarf! I will spread the word! Lovely product and service.
-
Anonymous on Mar 21, 2011
5 out of 5 starsI received my beautiful toad cowl today! Thanks so much!
-
-
Shop policies
Swan Slough is found on a muddy little river island on the sleepy outskirts of a north western farm town. Swan Slough is a purveyor of fine knit goods which are two parts charming, one part mysterious and one part cheeky.
Accepted payment methods
Returns and exchanges
Refunds shall be issued within ten days of ship date (the date listed on your package), meaning the item must be returned back to Swan Slough within exactly ten days after the item was shipped to qualify for a refund. Purchaser pays shipping back to Swan Slough. Item must arrive back in excellent condition for a refund to be issued.
Only 50% refunds will be issued on custom items. This will account for the materials purchased to create the item especially for you.
Exchanges:
Exchanges are gladly accepted for equally-priced items (or we can refund or charge the difference for a differently-priced item). Original item must be returned within ten days from the day the item was shipped, and in excellent condition, to qualify for an exchange. Purchaser pays shipping both ways.
Payment
CAN YOU USE PAYPAL WITHOUT A PAYPAL ACCOUNT?
Fortunately you don’t have to have a Paypal account to use Paypal anymore. When you get to the initial checkout screen on Etsy, select the Paypal/Visa/MasterCard/Discover bubble. Then click the green “Checkout with Paypal” button below. This will immediately direct you to the Paypal site where you can simply enter in your payment information such as your card number, name, address, etc (all of this should be to the left side of the screen, whereas, if you have a Paypal account you simply login to the right side of the screen). After all of this information is filled in you click on “Review Payment” at the bottom of the screen and then I believe you’ll go to some sort of order confirmation site on Paypal which will then direct you back to Etsy where you can make sure your shipping address is correct and officially submit your order. When your order is complete you’ll be directed to an Etsy page that says “Thanks for your purchase! Your order from swanslough is complete.”
You can read a little more about using Paypal without an account here:
https://www.paypal.com/uk/cgi-bin/webscr?cmd=xpt/cps/general/OptionalAccount-outside
Want to learn more about using Western Union wire transfers for payment? You can visit their site here: http://www.westernunion.com/WUCOMWEB/staticMid.do?pagename=HomePage&pid=usHeadLogo&method=load
Shipping
Note to international purchasers:
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Additional policies and FAQs
Message me your ideas!