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sweetb's Shop Announcement

Art and Expressive Lettering Personalized for Your Unique Needs!

Many of the pieces you see here in my shop can be personalized with names and dates and other details you might have in mind.
Contact me if you have an idea you'd like me to bring to life. You can also visit me at http://www.sweetbtea.com


Sweetb bee pleased to personalize!

sweetb's Shop Policies

Welcome

Sweetb Studio aims to please and everything I send out has my personal hand and thoughts on it and in it! . I will always strive to give thoughtful customer service. I want to treat others in the same way I hope they will treat me with concern for detail, and care.

Payment

I accept all forms of payment but if it is a check of course I can not mail out until it clears.

Shipping

I will strive to keep my shipping cost fair, which sometimes are a little off ( most times I make nothing on shipping and sometimes I eat the difference) I am striving to expand internationally and have a flat rate based on a very limited experience so...if I am way off I will make it right. My usual method is US 1st class, but if you need it faster please let me know and I can change your shipping for a specific order, though of course it will cost extra. I have found that US 1st class to be almost as fast as Priority and definitely cheaper than UPS and Fed Ex.

Refunds and Exchanges

I will send another copy of a custom work if, I messed up a name or date (if it was sent to me correctly) or if it arrives damaged, or never arrives (within 1-2 months) Feed back is very important to me and I will strive to resolve problems, so if you have a problem let's talk.

Additional Policies and FAQs

My Custom custom orders are very time consuming and I only except so many a year. I expect a non-refundable fee of 50% before I begin, after that I try very hard to keep work within a ball park figure but many times more things are added that might up the price. I want lots of impute at the beginning and go though a interviewing process to glean information but in the end I as the artist must be trusted to complete the work. I have done almost 50 of these custom lettering pictures and never have I had any one who was not thrilled with my efforts. So study examples of what I do, and if you love it then trust me, but remember I never give refunds for this work, and I have never been asked to.

Last Updated February 3, 2011