sweetbestiary

Rye, United Kingdom
2,977 Sales | 5 out of 5 stars

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

sweetbestiary is taking a short break

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Note from shop owner ***THE SHOP WILL REOPEN SOMETIME IN AUTUMN 2021***

Note from shop owner

Last updated on Apr 8, 2021

***THE SHOP WILL REOPEN SOMETIME IN AUTUMN 2021***

Flora Panichelli

Contact shop owner

Flora Panichelli

Reviews

Average item review
5 out of 5 stars
(1536)
See reviews that mention:
Quality 40 Shipping 170 Customer service 102

About sweetbestiary

Sales 2,977
On Etsy since 2010

Shop members

  • Flora Panichelli

    Owner, Maker

Shop policies

Last updated on April 2, 2021

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
I hope you like my things, but if you find something not suitable for any reason, you can either return the item to me or I can try to amend the situation for you. Please, let me know within 3 days of receipt and return it within 7 days from notifying me. Buyers are responsible for shipping costs and this must include insurance.
Payment
I accept Paypal payments and direct checkout, within 72 hours of making your purchase.
Shipping
I aim to post all the items within 3 working days of receiving the payment. I ship to your Etsy address, not your Paypal address. I ship from the UK via Royal Mail.

Orders under £25 include Free Standard Shipping (not tracked - if you’d like to be able to track your order, please add the Tracked Shipping Upgrade when you check out).

Orders over £25 include Free Tracked&Signed Shipping which is fully trackable. I use First Class Signed For for domestic shipping.

Royal Mail is a very reliable service but the pandemic (with staff self-isolating and social distancing measures in place) and Brexit (for parcels to the EU) has meant delays have been more common. The lack of staff at the customs offices in the destination countries can also make deliveries slower than usual. I thank you in advance for your patience and understanding.

Overseas buyers are responsible for any tax & import duty charged when items are shipped to your country.
Additional policies and FAQs
I don't usually send a printed invoice with your purchase. If you want one, please let me know it beforehand.