Jennifer on Apr 28, 2014
Love these cookie favors! They were so adorable, and just the perfect little special touch to add to an engagement dinner celebration. I appreciate that the delivery was timed perfectly, and the cookies were securely packaged. I hope I have future opportunities to order all the super cute cookies from this store!
adscraddock on Apr 14, 2014
I absolutely loved my cookies and they were delicious! Everyone at my son's dedication reception loved them. On-time delivery and no breakage! Thank you again for everything!!
kimbair24 on Apr 13, 2014
Shop owner was very helpful squeezing my order in on short notice. All cookies arrived in one piece and looked exactly as pictured. They were a big hit at the engagement party
Accepted payment methods
All possible care is taken to ensure the safe transport of your cookies so they arrive to you as beautiful as they left. Orders are carefully boxed and cushioned well, but please keep in mind the fragile nature of cookies. I cannot guarantee against breakage, as the package is out of my hands once it ships. If you are worried about breakage, I encourage you to order about 3-5% extra.
If by chance, your cookies should arrive badly broken, please contact me within 24 hours if you would like to discuss the situation. You must take photos of the damage and keep all packing materials, as this may be required for proof of damage with the carrier.
If you need a rush order (less than 10 business days in advance of your event), contact me to check on availability. Fees for these orders are $20 or 20% of order total, whichever is greater.
** Be aware that rush orders usually will require overnight shipping, which is extremely expensive, so it is best to order well in advance!
Your cookies will stay fresh for about 2-3 weeks, when kept in an airtight container kept at room temperature (please do not refrigerate).
Refunds and Exchanges
I take customer service and satisfaction very seriously. Please contact me with any concerns, and we will work together to come up with the best solution.
Additional policies and FAQs
PRODUCTION AND DELIVERY:
Orders are placed onto my production schedule only upon receipt of successful payment. Cookies are baked fresh and decorated a few days days in advance of cookie shipment date to ensure absolute freshness. Total production time is usually 3-4 days. This does NOT include time during shipping.
Be sure to contact me BEFORE ORDERING if you need your order by a certain date. This is to ensure that the cookies can be delivered in time for your special event.
*** A minimum 3 week lead time is recommended, but if you need your order sooner, let me know and I will try to work within your schedule. ***
Cookies come individually wrapped in food-safe "cello" bags, and finished with a hand tied satin bow (favor tags are available and may be purchased as an upgrade). The cello bags I use are professional grade and specially designed for food preservation. Cookie favors will then be placed in a bakery box cushioned with bubble wrap. The bakery box is then packed into a sturdy shipping box with lots of padding to help keep your sweet treats as safe as possible during shipping. Large orders may be separated into multiple boxes.
Orders of 60+ cookies receive a special discount rate on shipping.