SweetLobes

Handcrafted jewelry from the warm heart of Texas. :)

Austin, Texas · 3358 Sales

SweetLobes

Handcrafted jewelry from the warm heart of Texas. :)

Austin, Texas 3358 Sales On Etsy since 2014

5 out of 5 stars
(755)

Shop owner

Bobbie

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Announcement   ~~FLAT-RATE SHIPPING on every order *OR*
~~FREE SHIPPING (U.S. only) on orders over $50.00, coupon code ZIPSHIP

Earrings and body jewelry handcrafted by me, for you, right here in the warm heart of Texas. :)

All written content and photos in this shop (Sweet Lobes) are the property of and copyrighted by Sweet Lobes and may not be copied, altered, or otherwise used in any form without written permission from Sweet Lobes***

Announcement

Last updated on Apr 22, 2017

~~FLAT-RATE SHIPPING on every order *OR*
~~FREE SHIPPING (U.S. only) on orders over $50.00, coupon code ZIPSHIP

Earrings and body jewelry handcrafted by me, for you, right here in the warm heart of Texas. :)

All written content and photos in this shop (Sweet Lobes) are the property of and copyrighted by Sweet Lobes and may not be copied, altered, or otherwise used in any form without written permission from Sweet Lobes***

Bobbie

Contact shop owner

Bobbie

View all 53 items

About

Thank You, Mom...

Actually, my sisters and I called her "Mommy." Can you believe she pierced my ears herself when I was just two years old? Yes, she did. WITH a needle and WITHOUT numbing of any sort. I don't remember it, of course...but WOW, I'm thankful she did. Pretty sure my love of jewelry didn't start that day. But I've literally been in earrings ever since. I had multiple piercings waaay before it was cool, which Mommy didn't really love, but she always poked another hole in my ear when she got sick enough of my incessant whining / begging / pleading.

After college, I worked in fine jewelry with a respected, well-known jewelry retailer for several years and blahbity, blah, blah. Yea, I learned a lot about fine jewelry. But the best thing I learned is how important good customers are. I'm not a complete pushover, I do have shop policies in place, as all smart business folks do...a girl's gotta stay on her toes. But I love my customers. I'm here for and because of you. Period.

Everything at Sweet Lobes is done by me personally every step of the way (I'm the chief cook and bottle washer, as Mommy would say). Every detail is important to me. I'm too much of a micro-manager to allow anyone else touch my stuff. Wait, that's a lie. I do allow my husband to assemble my shipping boxes. He's cheap labor. And he's cute.

Favorite my shop and stop back by every once in a while. I've got more ideas than time, but I do add new items periodically.

And seriously, feel free to contact me anytime with questions, requests, suggestions, or just because...you're the reason there is a Sweet Lobes. You are my #1 priority. I'll always respond timely and do my very best to help in any way that I can. That's not just lip service. As my sister and I say at the end of every phone conversation...that's just what.

Let all that you do be done in love.
1 Corinthians 16:14

Bobbie
Sweet Lobes

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Shop members

  • Bobbie

    Owner

Shop policies

Last updated on March 21, 2017
Welcome to Sweet Lobes!
Thank you for stopping by and for supporting handmade and small businesses like mine. :)

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy Gift Cards and Etsy Credits
Payment
Accepted Forms of Payment:

Pay Pal
Etsy Gift Cards
Visa
MasterCard
American Express
Discover
Apple Pay

Texas residents pay 8.25% sales tax.

Etsy keeps your payment information secure. Individual Etsy shops (like Sweet Lobes) never receive or have access to your credit card information.

I will only use your shipping and billing address and contact information:
To communicate with you about your order
To fulfill your order
For legal reasons (like paying taxes)
Shipping
All packages are shipped via the US postal service. Your item(s) will leave my smoke-free studio in excellent condition and carefully packaged.

If a package is returned to me by the USPS as the result of an "undeliverable" or incorrect address provided by buyer, I am happy to reship to the corrected address, though reshipping charges will be at buyer's expense.

Because many of my pieces are made to order, you can expect your item(s) to be shipped within 3 business days of payment or sooner, excluding weekends, U.S. holidays, or noted shop vacation. If you need the item sooner, please let me know, and I will do my very best to speed up the process as much as possible.

INTERNATIONAL SHIPPING
Please allow up to 6 weeks for your item to arrive from the U.S. International buyers are responsible for and assume all duties, customs, and taxes required to receive goods, as I cannot predict what those might be, so they are not included in my shipping fees.
Refunds and Exchanges
Yep, it happens...you thought you finally found the perfect thing, but it's not quite what you expected. Please read my return policy (below) carefully before sending your item back... :)

SWEET LOBES RETURN/EXCHANGE POLICY:

1) Send me an email or Etsy convo right away to let me know. Items returned without prior notification/authorization will not be refunded or exchanged.

2) Return the item in it's original gift packaging (i.e. gift box, pouch) within 7 days of the USPS tracked delivery date, securely packaged for shipping. Returned items postmarked 8 or more days past the tracked delivery date will not be refunded or exchanged.

3) Original shipping costs are not refundable. Return shipping and customs fees (if applicable) are paid by buyer.

4) No exchanges on pierced items (nose rings, earrings, etc.), but you may be eligible for a 50% refund of your original purchase price of the item. For sanitary reasons and for the protection of all of my customers, these items can never be resold and must be scrapped. (This is a change from my previous policy of accepting absolutely no refunds on pierced jewelry, a common industry practice, since pierced items can pose a health risk).

5) Custom items are not returnable, exchangeable, or refundable.

6) TARNISH: All metals can tarnish under certain conditions. Tarnish is not a manufacturing defect. It is the result of environmental factors (i.e. your body chemistry, sweat, chemicals, not being cleaned, etc). Tarnished items will not be refunded.
Additional policies and FAQs
All items are made in the USA, personally handcrafted by me (Bobbie, owner of Sweet Lobes) right here in the heart of Texas. :)

ALL WRITTEN CONTENT AND PHOTOS IN THIS SHOP (SWEET LOBES) ARE THE PROPERTY OF AND COPYRIGHTED BY SWEET LOBES AND MAY NOT BE COPIED, ALTERED, OR OTHERWISE USED IN ANY FORM WITHOUT WRITTEN PERMISSION FROM SWEET LOBES