
SweetMelodyShop is taking a short break
Reviews
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sarah on Mar 22, 2022
3 out of 5 starsThis item was too overpriced. Looks cheaper in person than in the picture.
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Kylee on Apr 1, 2022
1 out of 5 starsI never got my order. It was ordered in January.
Joyce responded on Apr 2, 2022
Hi Kylee, tracking no. updated to your Etsy order showed that your package has already been despatched to the US on Jan 19th. Your order is shipped via standard airmail since you did not upgrade your shipping method. Do note that we're not responsible for delayed shipping by USPS during the pandemic or lost mail. Please read our shop polices. We're sorry for any inconvenience caused. Thank you!
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Kylee on Apr 1, 2022
1 out of 5 starsI never got my order. It was ordered in January.
Joyce responded on Apr 2, 2022
Hi Kylee, tracking no. updated to your Etsy order showed that your package has already been despatched to the US on Jan 19th. Your order is shipped via standard airmail since you did not upgrade your shipping method. Do note that we're not responsible for delayed shipping by USPS during the pandemic or lost mail. Please read our shop polices. We're sorry for any inconvenience caused. Thank you!
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Kylee on Apr 1, 2022
1 out of 5 starsI never got my order. It was ordered in January.
Joyce responded on Apr 2, 2022
Hi Kylee, tracking no. updated to your Etsy order showed that your package has already been despatched to the US on Jan 19th. Your order is shipped via standard airmail since you did not upgrade your shipping method. Do note that we're not responsible for delayed shipping by USPS during the pandemic or lost mail. Please read our shop polices. We're sorry for any inconvenience caused. Thank you!
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Kylee on Apr 1, 2022
1 out of 5 starsI have yet to receive my order. It was ordered in January.
Joyce responded on Apr 2, 2022
Hi Kylee, tracking no. updated to your Etsy order showed that your package has already been despatched to the US on Jan 19th. Your order is shipped via standard airmail since you did not upgrade your shipping method. Do note that we're not responsible for delayed shipping by USPS during the pandemic or lost mail. Please read our shop polices. We're sorry for any inconvenience caused. Thank you!
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Lauren on Mar 25, 2022
5 out of 5 starsThese looked lovely on my bridesmaids. They all loved them! Shipping took a little bit longer than I expected but they arrive in time!
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Elizabeth on Mar 23, 2022
1 out of 5 starsI never received my order!! The person never messaged me back and my maid of honor has NoTHING to wear on my wedding day!
Joyce responded on Mar 27, 2022
Hi Elizabeth, our shop is currently closed therefore you've not received an immediate reply. Upon checking on the tracking status, it showed that your package has already arrived in the US on Feb 28th. Please note that we cannot be held responsible if USPS delays the delivery. Etsy has already refunded your order in full since you've filed a case. Thank you!
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Jessie on Mar 13, 2022
1 out of 5 starsStill can review this item. I bought it January 20th and it’s now March 13th and I still have not received it.
Joyce responded on Mar 16, 2022
Hi Jessie, please track via your Etsy order page. Tracking showed that your package is currently in transit. Since it's shipped via standard airmail, we're unable to guarantee the exact delivery date. Please do expect some delay with the current global situation with COVID, I hope you can understand. Do also check with your local post office, sometimes the postman will just leave the package there for self-collection when delivery was unsuccessful the first time. Thank you!
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Cancellations: accepted
Request a cancellation: within 24 hours of purchase