sweetnessherbal's Shop Policies
Thank you for shopping Sweetness Herbal. My handcrafted salves and sprays connect you to nature, your intuition, and your higher self. Only the finest natural ingredients are used including organic olive oil and beeswax along with wildcrafted plants and trees. These products are free of chemical additives, essential oils, and synthetic scents.
Please do not hesitate to contact me with any questions. I am also happy to send samples of scents prior to purchase.
All major credit cards are accepted through Paypal and Etsy. Payment must be received prior to shipping your order. If, for some reason, your payment is not made at the time of your order, a reminder note will be sent. If you do not respond within three (3) days, your order will be cancelled.
WASHINGTON RESIDENTS: If you are resident of Washington State, or if an item is being mailed to Washington State, sales tax will be collected.
All orders ship via USPS Priority on Monday, Wednesday, and Friday each week.
If you would like to expedite your order, please convo for pricing and availability as some items are made to order.
Sweetness Herbal is not responsible for loss or damage of items while in transit with the USPS. Please let me know if you would like to purchase insurance or deiivery confirmation for your package. Delivery confirmation is automatically included for all orders over $100.
If you are placing an order from outside of the United States, please send details so a custom shipping quote can be prepared. Also, please be mindful of your own country's customs regulations, as you will be liable for any taxes, fees, loss or damage resulting from your package's processing through that system.
Refunds and Exchanges
Due to the nature of these products, returns and exchanges are not accepted. That being said, I want you be completely satisfied with your purchase. If there is a problem with your order, please contact me immediately so that the situation can be remedied in a way that works for us both.
Additional Policies and FAQs
Sweetness Herbal products and the information contained on these pages are not intended to treat, cure, prevent or diagnose any medical condition and are not a substitute for the medical advice of a trained physician.
Salves and smudge sprays have the shelf life of about a year.
I love hearing form customers, so please stay in touch!
If you have any questions about my products, would like a sample sent, or would like to place a custom order, please send me a note.
Visit my website at www.suzanneraganlentz.com
Thank you for shopping Sweetness Herbal! love & light, s
Last Updated November 28, 2014