sweetteasundries
Brigham City, Utah
Shop policies
Last updated on
July 5, 2017
Our pregnancy announcement onesies are such an exciting way to reveal a pregnancy to new grandparents or to share your pregnancy reveal online! We love being a small part of this exciting adventure!
I accept payment through CREDIT CARDS. Direct checkout is the default method of payment. I also accept payments through PAYPAL.
For International Customers: If you are randomly picked to pay customs fees and then choose to reject the package at the post office and the merchandise is returned to me in perfect condition I will refund your purchase price minus the shipping.
We ship worldwide (except to Mexico) by Priority Mail with-in the U.S. and First Class International Mail to international customers. This means your items should arrive in 2-3 business days in the U.S. and 10-14 days Internationally. The Post Office does not guarantee this time; it's their educated guess and it CAN take as long as 3-6 weeks internationally. We ship within two to three days after your confirmed payment. This means in the U.S. you should have your order within 6 to 7 business days. In other countries it just depends on customs but I ship ASAP.
We DO NOT SHIP TO MEXICO. Delivery cannot be guaranteed and I've had items that never arrive.
If there is a problem with the WORKMANSHIP of your item and you are not happy with your purchase just let me know within 7 days of your receiving the item and we'll work it out to YOUR satisfaction. I do NOT offer refunds on custom orders unless the workmanship is in question (i.e. a thread has come loose, etc.) or on missing orders marked "Delivered" by the United States Postal Service.
We love custom orders - there is usually only a $5 custom pattern design fee! Add a name, change a name, no problem!
Thanks for looking around and we hope you find something to love!
I accept payment through CREDIT CARDS. Direct checkout is the default method of payment. I also accept payments through PAYPAL.
For International Customers: If you are randomly picked to pay customs fees and then choose to reject the package at the post office and the merchandise is returned to me in perfect condition I will refund your purchase price minus the shipping.
We ship worldwide (except to Mexico) by Priority Mail with-in the U.S. and First Class International Mail to international customers. This means your items should arrive in 2-3 business days in the U.S. and 10-14 days Internationally. The Post Office does not guarantee this time; it's their educated guess and it CAN take as long as 3-6 weeks internationally. We ship within two to three days after your confirmed payment. This means in the U.S. you should have your order within 6 to 7 business days. In other countries it just depends on customs but I ship ASAP.
We DO NOT SHIP TO MEXICO. Delivery cannot be guaranteed and I've had items that never arrive.
If there is a problem with the WORKMANSHIP of your item and you are not happy with your purchase just let me know within 7 days of your receiving the item and we'll work it out to YOUR satisfaction. I do NOT offer refunds on custom orders unless the workmanship is in question (i.e. a thread has come loose, etc.) or on missing orders marked "Delivered" by the United States Postal Service.
We love custom orders - there is usually only a $5 custom pattern design fee! Add a name, change a name, no problem!
Thanks for looking around and we hope you find something to love!
Accepted payment methods
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If there is a problem with the WORKMANSHIP of your item and you are not happy with your purchase just let me know within 7 days of your receiving the item and we'll work it out to YOUR satisfaction. I do NOT offer refunds on custom orders unless the workmanship is in question (i.e. a thread has come loose, etc.) or on missing orders marked "Delivered" by the United States Postal Service.
If your item arrives damaged due to an issue during delivery, please document/take pictures of the damage and contact me for a solution.
If you wish to return your item, please contact me and carefully re-package the item(s) for a safe trip back to me. I must receive the returned item(s) no later than two weeks (with-in the U.S.) after tracking shows it was delivered to you. Only the price of the item is refundable, not the shipping. Once I have received the returned item in the condition it was shipped to you, the cost of the item will be refunded.
We do not ship to Mexico. Any orders placed from that country will be refunded in full.
If your item arrives damaged due to an issue during delivery, please document/take pictures of the damage and contact me for a solution.
If you wish to return your item, please contact me and carefully re-package the item(s) for a safe trip back to me. I must receive the returned item(s) no later than two weeks (with-in the U.S.) after tracking shows it was delivered to you. Only the price of the item is refundable, not the shipping. Once I have received the returned item in the condition it was shipped to you, the cost of the item will be refunded.
We do not ship to Mexico. Any orders placed from that country will be refunded in full.
Payment
I accept payment through CREDIT CARDS. Direct checkout is the default method of payment.
I also accept payments through PAYPAL. You do not need a PAYPAL account. You can pay with a credit card directly from this site. If you choose to purchase with an e-check or credit card VIA PAYPAL, the money may take a few days to clear and I will not ship until it has.
For those of you who are NEW to PAYPAL, or need a little help, there is a tutorial here:
http://www.etsy.com/forums_thread.php?thread_id=5270327
If you are randomly picked to pay customs fees and then choose to reject the package at the post office and the merchandise is returned to me in perfect condition I will refund your purchase price minus the shipping.
To help estimate your possible custom fees this website may help: www.dutycalculator.com/new-import-duty-and-tax-calculation/
We do not ship to Mexico. Any orders placed from that country will be refunded in full.
I do NOT offer refunds on custom orders unless the workmanship is in question (i.e. a thread has come loose, etc.) or on missing orders marked "Delivered" by the United States Postal Service. Any and all patterns (including custom patterns) are property of Sweet Tea Sundries.
I also accept payments through PAYPAL. You do not need a PAYPAL account. You can pay with a credit card directly from this site. If you choose to purchase with an e-check or credit card VIA PAYPAL, the money may take a few days to clear and I will not ship until it has.
For those of you who are NEW to PAYPAL, or need a little help, there is a tutorial here:
http://www.etsy.com/forums_thread.php?thread_id=5270327
If you are randomly picked to pay customs fees and then choose to reject the package at the post office and the merchandise is returned to me in perfect condition I will refund your purchase price minus the shipping.
To help estimate your possible custom fees this website may help: www.dutycalculator.com/new-import-duty-and-tax-calculation/
We do not ship to Mexico. Any orders placed from that country will be refunded in full.
I do NOT offer refunds on custom orders unless the workmanship is in question (i.e. a thread has come loose, etc.) or on missing orders marked "Delivered" by the United States Postal Service. Any and all patterns (including custom patterns) are property of Sweet Tea Sundries.
Shipping
We ship worldwide by Priority Mail with-in the U.S. and First Class International Mail to international customers (except Mexico). This means your items should arrive in 2-3 business days in the U.S. and 10-14 days Internationally AFTER it has been stitched (it usually takes 2-3 business days to get to your order depending on the number of orders ahead of you). The Post Office does not guarantee this time; it's their educated guess and it CAN take as long as 3-6 weeks internationally. We ship within two to three days after your confirmed payment. This means in the U.S. you should have your order within 6 to 7 business days. In other countries it just depends on customs but I ship ASAP.
We do not ship to Mexico. Any orders placed from that country will be refunded in full.
All foreign fees, customs charges, etc. are the responsibility of the purchaser. All prices listed are USD. Packages returned to me unclaimed will only be refunded for the price of the merchandise.
To help estimate your possible fees this website may help: www.dutycalculator.com/new-import-duty-and-tax-calculation/
If you are randomly picked to pay customs fees and then choose to reject the package at the post office and the merchandise is returned to me in perfect condition I will refund your purchase price minus the shipping.
Please be sure to take into account obscure Federal holidays and leave yourself enough time for shipping before your event. I do NOT guarantee delivery times as I have no control over the USPS or International Post Offices unless you pay for upgraded shipping. Once it leaves my hands I see the same tracking information you do. A call to your local post office can sometimes help. Thanks!
We do not ship to Mexico. Any orders placed from that country will be refunded in full.
All foreign fees, customs charges, etc. are the responsibility of the purchaser. All prices listed are USD. Packages returned to me unclaimed will only be refunded for the price of the merchandise.
To help estimate your possible fees this website may help: www.dutycalculator.com/new-import-duty-and-tax-calculation/
If you are randomly picked to pay customs fees and then choose to reject the package at the post office and the merchandise is returned to me in perfect condition I will refund your purchase price minus the shipping.
Please be sure to take into account obscure Federal holidays and leave yourself enough time for shipping before your event. I do NOT guarantee delivery times as I have no control over the USPS or International Post Offices unless you pay for upgraded shipping. Once it leaves my hands I see the same tracking information you do. A call to your local post office can sometimes help. Thanks!
Additional policies and FAQs
Any and all patterns (including custom patterns) are property of Sweet Tea Sundries. Any questions, concerns, custom order, want to buy a vast amount of items ;)...just let us know! We love custom orders - there is usually only a $5 custom pattern design fee! Add a name, change a name, no problem!