sweetwaterdecor

Coffee Mugs | Travel Mugs | Stationery | Makeup Bags

Pittsburgh, Pennsylvania · 10611 Sales

sweetwaterdecor

Coffee Mugs | Travel Mugs | Stationery | Makeup Bags

Pittsburgh, Pennsylvania 10611 Sales On Etsy since 2014

5 out of 5 stars
(1941)

Shop owner

Melissa

Contact

Announcement   Motivational Hand Lettered Items ➕ Follow us on Instagram: @sweetwaterdecor
Interested in Wholesale? Sign up for wholesale on our website: http://www.sweetwaterdecor.com/pages/wholesale

Enjoy 25% Off Your Order - By Signing Up For Our Newsletter: https://mailchi.mp/sweetwaterdecor/signup

Checkout our website here:
www.sweetwaterdecor.com

FEATURED IN:
GLAMOUR
Refinery29
The Huffington Post
Amazon.com Blog
Popsugar
Brit + Co
Women's World Magazine
Pregnancy and Newborn Magazine
Justine Magazine
Style Me Pretty
Pittsburgh Magazine ➕ Many More!

Instagram: @sweetwaterdecor | @sweetwatercandleco
Twitter: @sweetwaterdecor
Facebook: @sweetwaterdecor
Pinterest: http://www.pinterest.com/sweetwaterdecor
Website: www.sweetwaterdecor.com

Announcement

Last updated on Jun 1, 2018

Motivational Hand Lettered Items ➕ Follow us on Instagram: @sweetwaterdecor
Interested in Wholesale? Sign up for wholesale on our website: http://www.sweetwaterdecor.com/pages/wholesale

Enjoy 25% Off Your Order - By Signing Up For Our Newsletter: https://mailchi.mp/sweetwaterdecor/signup

Checkout our website here:
www.sweetwaterdecor.com

FEATURED IN:
GLAMOUR
Refinery29
The Huffington Post
Amazon.com Blog
Popsugar
Brit + Co
Women's World Magazine
Pregnancy and Newborn Magazine
Justine Magazine
Style Me Pretty
Pittsburgh Magazine ➕ Many More!

Instagram: @sweetwaterdecor | @sweetwatercandleco
Twitter: @sweetwaterdecor
Facebook: @sweetwaterdecor
Pinterest: http://www.pinterest.com/sweetwaterdecor
Website: www.sweetwaterdecor.com

Melissa

Contact shop owner

Melissa

View all 276 items

About

Motivational + Rustic + Chic Items For Everyday

Hello, There! Welcome to Sweet Water Decor!

Sweet Water Decor's style combines modern simplicity with glamour, and rustic chic elements. Each piece is designed and hand drawn/illustrated exclusively by our Owner + Designer, Melissa. Having been a buyer, she knows quality when she sees it and only uses the highest quality materials. Each of our products is designed to inspire, motivate, or celebrate you! We're all about positivity, so you'll only find good vibes here. Our items are perfect gifts to give your best friend, your boss, a new mom, or to celebrate a new relationship. From coffee mugs to pens, travel mugs, makeup bags and more, you are sure to find something you'll love!

Melissa has had a love for design since she was very young. She could always be found in the stationery section of any store perusing the latest pens and notebooks, taking photographs, and designing everything from her bedroom layout to apparel. Backed with her corporate retail experience in buying and merchandising for Dick's Sporting Goods Corporate, she started Sweet Water Decor first on Etsy, designing print art and wedding invitations. Shortly after opening, she was featured in Style Me Pretty. Since then, Sweet Water Decor has been featured in The Huffington Post, Pop Sugar, KTLA, Pregnancy and Newborn Magazine, Justine Magazine, Brit.co, Pittsburgh Magazine, and many more. With a beautiful line full of motivational and fun items, you'll always find something new and exciting from SWD! You can find Sweet Water Decor items here, on our website www.sweetwaterdecor.com, and in over 300 boutiques / online shops across the United States & abroad!

A few notable features:
The Huffington Post:
http://www.huffingtonpost.com/entry/products-for-people-who-love-sleeping_5665eedfe4b072e9d1c71702

Pregnancy & Newborn Magazine:
http://mydigimag.rrd.com/publication/?i=355720#

Brit.co: [Virgo + Aquarius]
http://www.brit.co/zodiac-gifts

Style Me Pretty: http://www.stylemepretty.com/2015/04/20/seaside-bridal-shower/

Pittsburgh Magazine:
http://www.pittsburghmagazine.com/Best-of-the-Burgh-Blogs/Beyond-the-Cookie-Table/June-2015/From-Blushing-Brides-to-Innovative-Brides-in-Business/

Interested in Wholesale?
Find us on Etsy Wholesale: https://www.etsy.com/wholesale/vendor/8875762/
-OR-
Fill out our Wholesale Contact on our website to get exclusive pricing: http://www.sweetwaterdecor.com/pages/wholesale

Follow us on social media to get the latest scoop, exclusive deals, and to follow our growing business:
Instagram: @sweetwaterdecor
Twitter: @sweetwaterdecor
Facebook: www.facebook.com/sweetwaterdecor
Pinterest: http://www.pinterest.com/sweetwaterdecor

Thank you for visiting Sweet Water Decor!

Shop members

  • Melissa

    Owner, Designer, CEO

    I have always loved design and have been designing since I was very young. With a background in merchandising and finance, I started SWD to spread motivation and create chic and beautiful items for you!

  • Christopher

    Strategy | Sales | Finance

    Coming from an accounting and sales background, I enjoy diving into the details and strategizing for SWD.

  • Kylie

    Marketing Coordinator

    My background is in business and I am excited to use my skills from that as well as use my creativity! I love working with products that are inspirational and that I simply adore!

  • Shipping Team

    Shipper

    We love shipping your purchases! We take the best care possible in packaging items. From retail orders to large wholesale orders, we're glad to be apart of team SWD!

Production partners

  • Apparel Manufacturer

    United States

    Each apparel item is designed by Sweet Water Decor and is proudly finished by apparel experts here in the USA! We only use quality & soft materials so you will love your shirt for years to come!

  • Coffee Mug + Tumbler Maker

    United States

    I design every one of the mugs and tumblers that comes from our shop and they are finished at a facility proudly in the USA.

  • Guest Book + Journal Manufacturer

    United States

    We design your guest book or journal from start to finish and our manufacturer professionally prints and finishes your new book for you! All items are finished proudly in the USA!

  • Notebook Manufacturer

    China

    I hand letter + design everything in Pittsburgh, PA and send my designs to our wonderful production partners to help bring our designs to life for you!

  • Pencil Maker

    NC, United States

    We design our pencils and they are made by our wonderful partner in North Carolina with California Cedar - all made in the USA! They are beautifully packaged by us here in Pittsburgh, PA!

Shop policies

Last updated on December 27, 2017
Welcome to Sweet Water Decor! We are a motivational and chic brand for those who love coffee, wine, and all things lovely! We are located in Pittsburgh, PA and ship worldwide! All of our items are hand lettered / hand illustrated by our Owner + Designer, Melissa!

Check out our shop and learn more about us on our website, www.sweetwaterdecor.com and follow us on Instagram @sweetwaterdecor!

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Due to the nature of our product, returns are not accepted. If an item should arrive damaged we must be notified as soon as the item arrives up to 48 hours upon arrival so that you can be sent a new item. Please submit a photo showing the damage as well as your order number to: customerservice [!at] sweetwaterdecor.com. If you are having an issue with a travel mug please see our policies and procedures for travel mugs below under Additional Policies and FAQs. If you have a shipping issue please see our Shipping Policy section.
Payment
We accept credit and debit cards, PayPal, Etsy gift cards, and other international payments where available.
Shipping
All items are shipped USPS, FedEx, FedEx SmartPost, or UPS. If an item arrives damaged send us a message at customerservice [!at] sweetwaterdecor.com with your order number and photos showing damage and we will ship you out a new item or issue store credit.

Please note the shipping times estimated at checkout are not guaranteed by Sweet Water Decor as items are shipped by USPS and FedEx. Sweet Water Decor is not liable for items damaged in transit but is able to replace any items damaged for you or a refund will be given to your account. If you need your item faster please do not choose FREE SHIPPING at checkout but a faster shipping method.

Please ensure your shipping address is correct at checkout. If items are returned to us, shipping will need to be re-paid for your items to be sent back out to your correct address. You can only be refunded for the cost of the item if you wish to have it not resent to you. Once an item is shipped the shipping address cannot be changed and a new order must be created. If an item is lost in the mail and cannot be delivered, a new order must be made. Sweet Water Decor is not responsible for any items after they leave our facility. If an item is lost in transit or cannot be delivered, the buyer must contact the shipping company to resolve any shipping issues and or file any claims with that shipping company so the item can arrive safely to them. Once it leaves our facility we cannot be responsible for any item not being delivered as it is then out of our hands and shipped to the address that was provided at checkout.
Additional policies and FAQs
ALL PURCHASES:

All designs sold by Sweet Water Decor, LLC on www.sweetwaterdecor.etsy.com and www.sweetwaterdecor.com are copyrighted and may not be copied, altered, or resold (other than wholesale orders). With printable files purchased, you may print them for your own use as many times as you like, but they can not be resold, altered, copied, or passed on to others. The copyright of all designs remains with Sweet Water Decor, LLC and does not transfer with purchase. By purchasing any item in our shop, you have agreed to these terms. Please note that color may differ from a computer screen vs. a final printed product.

WHOLESALE:

Placing wholesale orders through Etsy Wholesale or on our website: http://www.sweetwaterdecor.com/pages/wholesale is the only reselling of our original, unaltered, items. All design work and products are Copyright © Sweet Water Decor, LLC. All Rights Reserved.

SOCIAL MEDIA:

You may post to social media or promote our items as long as you have properly linked back to our page and social media platform.
Instagram: @sweetwaterdecor
Twitter: @sweetwaterdecor
Facebook: https://www.facebook.com/sweetwaterdecor
Pinterest: http://www.pinterest.com/sweetwaterdecor

COFFEE + TRAVEL MUGS:

All travel and coffee mugs are hand wash only and not microwavable. Our coffee mugs have real gold on them - a precious metal, therefore they cannot be put in the dishwasher or in the microwave to preserve the product.

OFFICE HOURS:

Our shop and shipping department is open 8-4pm EST M-F (excluding US holidays) and most items ship the next business day except during holiday time (Black Friday - December 25th) where items are typically processed in 1-3 business days then shipped by your method of choice. If an item is a pre-order item it will ship when noted in the listing.

CUSTOM ITEMS:

Custom mug orders take 2-5 business days to create and to be made. Your item will be shipped to you 3-5 business days after it is created and after your proof is approved. Custom guestbooks are custom designed per order. Once we receive your order we will begin working on it between 2-5 business days [M-F]. Once your proof is complete we will send you an Etsy message with your proof. If you'd prefer it sent to you email please indicate which email you'd like us to send your proof to in the note to seller. Once proofing is complete your order will take up to 5 business days to be created. If your guestbook order needs to be rushed, please contact us before ordering! If you need your item within 8 business days, you will need to choose RUSH MY ORDER and either 2 or overnight shipping. Your item will be designed and need to be proofed within the next 24 hours before 5pm EST. Once approved, your item will be created within the next 3 business days and shipped to you with your choice of overnight shipping or 2 day shipping [upgrade available at checkout]. Keep in mind with rush orders production needs to take place. If you choose 2 day shipping your rush order can be complete within 6 full business days, and overnight shipping would be 5 full business days if proof is approved within the first 24 hours and before 5PM EST.

DESIGN + CONTENT:

All design and content is of Copyright © 2017 Sweet Water Decor, LLC.

All images, designs, copy, logos, media, material, and content belong to Sweet Water Decor, LLC and is designed by Owner, Melissa. Use of images without permission is prohibited. Items may be posted to Instagram, Facebook, Pinterest, and the like but they are required to link back to our page and must be properly tagged or noted that the image/content is from Sweet Water Decor (@sweetwaterdecor).

Questions? Feel free to message us or email us at: customerservice [!at] sweetwaterdecor.com

More information

Last updated on Sep 14, 2017
Frequently asked questions

Do you sell wholesale? What are your wholesale minimums?

We do! You can find us on Etsy Wholesale or apply for wholesale on our website: http://www.sweetwaterdecor.com/pages/wholesale

First order minimum is $150 wholesale, re-order minimum is $100 wholesale.

Do you design custom coffee mugs, travel mugs, and more?

We only offer personalized coffee mugs and guestbooks. All other items you see in the shop are to be purchased as is, we hope you find an item you love!

You may purchase custom mugs through our custom mug listing: www.etsy.com/listing/218217758 or if you need a very large order, feel free to contact us at: customerservice@sweetwaterdecor.com

What are your shipping time frames? What do I do if I put in the wrong address?

All regular, non-custom, items you find in our shop are shipped in 1-3 business days*, either USPS or FedEx. Most items ship next business day!

Custom mugs & guestbooks take 2-5 business days to design. Once you approve your proof, it will be made in 3-5 business days* and shipped USPS.

*This may be longer Black Friday - Dec 23rd

If you put in a wrong shipping address, please contact us as soon as possible so we can catch your item before it goes out. Unfortunately, if your item has already shipped and we cannot catch it in time, a new order will need to be placed.

Do you sell outside of the US?

We do! We sell all around the world and welcome customers from around the globe.

What is your return & exchange policy?

Due to the nature of the product, all sales are final. If an item should arrive damaged or you were sent the wrong item, please contact us within 48 hours or receiving your product to contact us to submit a claim. Please provide us with your order number as well as photos of your product. You will be sent a replacement item. If you purchased apparel and needed a different size, please contact us within 48 hours of receiving your product and let us know what size you'd like to exchange your item for. Once we receive the apparel back we will send you your new size. Contact us at: customerservice@sweetwaterdecor.com

How do I care for my new travel mug?

All travel mugs come with a care card from Sweet Water Decor to remind you to wash them in lukewarm water with a non-abrasive cloth.
To keep your travel mug looking it's best, we recommend hand washing. If they are getting a black film on them, it is due to soot from a candle. Please trim the wicks of your candles to prevent this. It can easily be washed off!

I want to purchase many of your items for an event, can you ship them to each individual? Do you offer discounts?

We can! Each item will need to be purchased seperately so that shipping is accurate for your order. If you'd rather order all at once and hand them out yourself, you can place 1 large order. If you'd like our thank you notes to give to each person, please leave a note for us to include them. If you are ordering a very large amount of items please email us to receive a discount code: customerservice@sweetwaterdecor.com.