SweetwaterGems

Sweetwater Gems - Handmade Art Glass and Jewelry

Healdsburg, California

SweetwaterGems is currently not selling on Etsy We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

SweetwaterGems is currently not selling on Etsy

We’re here if you need help with an order from this shop. Have questions? Visit our Help Center.

Shop policies

Last updated on February 25, 2019
All handcrafted artisan jewelry and art glass are made by us in our home and hillside studio in lovely Sonoma County, California, USA.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
All Sweetwater Gems jewelry and art glass products are guaranteed. If you are not satisfied for any reason, please contact us to initiate a refund within 14 days of receipt of the item. Item must be returned in original, new condition within 30 days. Shipping costs will not be refunded. Custom orders not refundable. Please contact us with any issues and we will do our best to accommodate you.
Payment
Paypal, Etsy Checkout, money orders and personal checks accepted. If paying by personal check item will be held for 10 days to allow the check to clear. Please contact me with payment method if other than Paypal or Etsy Checkout.

Payment must be made within 5 days of purchase.
Shipping
All items shipped via U.S. Postal Service. Cost of insurance is included in shipping cost for all orders over $100 and for necklaces, sets (earrings or pendant and drops). Expedited mail service available for additional cost.

If the item is a gift and you would like it shipped to another location please let us know. We can include a custom gift card and message to the recipient.
Additional policies and FAQs
California residents will be charged sales tax. In addition, Etsy will automatically withhold sales tax for all states which legally require it.