SylumVault

Handmade and Custom Designed Jewelry, Cards, and Gifts

Los Angeles, California On Etsy since 2015

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

SylumVault

Handmade and Custom Designed Jewelry, Cards, and Gifts

Los Angeles, California | 564 Sales

Shop owner

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SylumVault is taking a short break

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Note from shop owner We're moving - finally! Sylum Vault will be on hiatus starting August 1st and returning October 1st.

If you were interested in a product, you can still contact us at sylumvault [!at] gmail.com

Note from shop owner

Last updated on Aug 1, 2020

We're moving - finally! Sylum Vault will be on hiatus starting August 1st and returning October 1st.

If you were interested in a product, you can still contact us at sylumvault [!at] gmail.com

Nico

Contact shop owner

Nico

Reviews

Average item review
5 out of 5 stars
(95)
See reviews that mention:
quality 9 shipping 20 customer service 11

About SylumVault

Sales 564
On Etsy since 2015

Read More About Nico - Owner of Sylum Vault Design Studio

Nico is a Los Angeles based artist, who creates one of a kind wearable jewelry art.

Educated in England and California, obtaining a Masters Degree in History, with an emphasis in Archival Studies.

Nico began their career as an Animation Archivist for the Hollywood Studios.

Having had the opportunity to travel, Nico was inspired by the history and art of many European cultures, and along with their love of Animation and Film, opened a Jewelry Design Studio.

Recently, Nico has begun exploring other artistic expression in a variety of media.

Shop members

  • Nico

    Owner, Photographer, Customer Service

    Archivist by day! Artist by night! Movie lover, avid reader, all round Bohemian style guru ... with the flare of a Roman General.

Shop policies

More information

Last updated on Aug 31, 2017
Frequently asked questions
Custom and personalized orders

- If a listing is not quite what you're looking for, we will work to the best of our ability to customize it.
- Accepting a Custom Order is dependent on whether the materials are still available.
- Inform us of strict deadlines before placing a Custom Order. We need to assess manufacture vs time constraints. (NOTE: Shipping time and costs. US Priority: 3-5 days & costs $4-6. US Express: 1-2 days & costs $20-25. Contact required if International.)
- Full payment must be made in advance for all Custom Orders, whether the item is being personalized, additions/changes are being made to the original, or there is a need for multiples.
- Should you cancel at anytime, we will only refund 50% of the cost, to cover our materials and labor.

Gift wrapping and packaging

- All items are gift wrapped!
- If you want to add a specialized note, just ask!
- All boxes & bubble wrap are made from Recyclable Materials.
- Please recycle/reuse responsibly!

Index Guide of Treatments for Beads/Gemstones

Below is the list of treatments that are carried out by our suppliers of Beads and Gemstones.

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(ASBL) – Assembled
(B) – Bleaching
(C) – Coating
(E) – Enhanced
(F) – Filing
(G) – Gamma/Electron Irradiation
(H) – Heating
(I) – Infilling
(IMIT) – Imitation
(L) – Lasering
(MM) – Manmade
(N) – Natural
(O) – Oiling/Resin Infusion
(R) – Irradiation
(S) – Stabilization (Bonding)
(SYN) – Synthetic
(U) – Diffusion
(W) – Waxing/Oiling

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For more information please contact the shop owner.

Missing Package

All parcels are insured & tracked, whether sent Domestically or Internationally.

It is the customers responsibility to keep track of the package with the USPS Tracking Number that is sent to them the day the item is shipped.

If you did not receive the item even though the tracker says it was delivered, please do the following:

- Check around your property
- Check with neighbors and family
- Check with your local Post Office
- Check with your local Police Department in case there have been thefts in the area

If it appears that a theft has occurred, contact us with a Police Case Reference Number and we will initiate an insurance claim and refund your money, once its been approved - minus a $2 Handling Fee to cover our costs.

Damaged and Lost Items

All parcels are insured & tracked, whether sent Domestically or Internationally.

If Items are Damaged on arrival:

- Take pictures of the damaged item
- Contact us immediately
- If item is repairable: ship it back to us, and we will repair and return the item
- If the item is not repairable we will initiate an Insurance Claim along with a refund - minus $2 Handling Fee to cover our expenses

If Item has not arrived:

- Check the Tracker! If it says delivered see our Missing Package FAQ
- If Tracker shows it was never delivered, contact us immediately
- If item is replaceable we'll send a new one
- If item is one of a kind we will initiate an Insurance Claim along with a refund - minus $2 Handling Fee to cover our expenses

Returns/Refunds

Per Etsy:

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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If you are not happy for whatever reason you can return an item with in 7 Days of Delivery. The Buyer is responsible for Return Shipping, and it must be sent back within 14 Days.

Once we receive the item we will Refund your money - minus a $2 Handling/Restocking fee.