SylvieL is taking a short break
Anonymous on Apr 3, 20125 out of 5 stars
This is absolutely the best conditioner bar I've ever used - Absolutely love it and use it whenever I wash my hair.
Anonymous on Dec 8, 20115 out of 5 stars
Another excellent transaction with this seller! I love all of her products! Thanks so much!
Anonymous on Aug 16, 20115 out of 5 stars
Great communication, prompt delivery. A+++++
Anonymous on Jul 17, 20115 out of 5 stars
LOVE this, sorry no feedback earlier. Will be back for more!
Anonymous on Apr 8, 20115 out of 5 stars
thank you so much for taking the time to customize my cleansing oil. skin feels so soft afterwards! beautiful packaging and a special touch on the label ;-)
Please contact me with any question that you might have about the products or the shop. I will be happy to answer you.
Accepted payment methods
Returns and exchanges
Order Processing Time
We will ship your order within 3 to 5 business day after the order is paid. If an item is out of stock, we will notify you by email, and you can either choose an alternative or cancel the item for a refund.
We are able to ship your gift order directly to your recipient. Please make sure the address you selected in your Paypal account is the address of your gift's recipient.
You will be charged a 6% sale tax with an additional 1% local tax where required.
FLAT RATE SHIPPING in the USA: $6.95
We ship to the PayPal confirmed address, please contact me immediately after ordering if you'd like your package shipped to a different address.
All international orders must be properly labeled and all items inside and their values correctly identified by us. Duty, fees and/or sale taxes are the responsibility of the buyer. These costs do not appear on our shopping cart as they will be charged directly to you by your customs.
Additional policies and FAQs
We make our products with high quality ingredients, but skin sensitivity varies from person to person and a reaction may occur. Please read our ingredient labels carefully before use. If irritation does occur, please discontinue use immediately and contact your physician. SylvieL will not be held liable for any allergic reactions or medical conditions from our products.
Variation of Color and Discoloration of Products
Our products are handcrafted and slight variations of color between soaps or bottles are normal. Fragrances that contain vanilla may cause your product to get a slight pink, a light or dark brown color after time. This discoloration is not harmful to the product or to you, but rather a natural reaction that happens with vanilla oils.
How to Care for your Products
Keep your products at room temperature (avoid extreme temperature like summer or winter days in the car). Keep water out of products used in the shower or the bath. Our packaging and formulations are chosen to help keep the freshness of your product but they are best used in the six months after purchase.
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