SynapseArtworks

Synapse Artworks

Salt Lake, Utah 34 Sales On Etsy since 2007

0 out of 5 stars
(25)

SynapseArtworks is taking a short break

Loading
Brian Besch

Contact shop owner

Brian Besch

Reviews

No reviews in the last year
See reviews that mention:
shipping 10 customer service 6
View all 25 reviews

Shop policies

Last updated on February 14, 2011
Thanks for visiting Synapse Artworks. If you have any questions about the items, shipping policies, or technical info, please don't hesitate to ask!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
CERAMICS/PRINTS: I will accept a return and refund the cost of the item (minus shipping) if notified within 5 days of delivery confirmation. You are responsible for the cost of return shipping, as well as insurance in the amount of whatever the retail price of the item(s) was.

APPAREL: I cannot accept returns on worn/laundered apparel. Please let me know within 5 days if you intend to return/exchange and item. Exchanges for identical items in a different size will be accepted, but you are responsible for all shipping costs.
Payment
I accept PayPal, and appreciate payment within three days. If you have questions, or other circumstances you wish to explain, just send me a note. If you've requested a custom item, please purchase the item within 4 days; otherwise I'll list it publicly.

If you are a Utah resident, sales tax will automatically be added upon checkout.
Shipping
All my orders are shipped via Priority Mail, and unless they're ordered on the weekend, will likely ship in 1-2 days.

If the addresses you've selected are different for your Etsy and PayPal accounts, please specify which one you'd like your package sent to.

Insurance for the actual value of the item(s) will be automatically added (provided it is over the postal service's typical allowable), unless you specifically ask me not to. If you decline insurance, I cannot take responsibility for items damaged in transit.

You are responsible for any and all VAT or other taxes your postal service may charge.

If you are an international buyer, contact me directly for a shipping quote before purchasing.

CERAMICS/PRINTS: Because of the widely variable nature of shipping costs for these items due to different sizes and shipping destinations, the shipping costs listed are estimates. I may send a separate PayPal request to cover any additional shipping costs, and will only charge the actual cost - additionally, I will refund any overpayment on shipping if it's below the estimate.

Larger prints are rolled in mylar and sent in a tube; smaller ones are sent flat in a rigid envelope - if you would prefer your print mailed flat regardless of its size, please specify.
Additional policies and FAQs
FAQ

CERAMICS:

1) Is all your work comprised of original designs? - Yes, all the ceramics are 100% original. I'm a neurotic control freak! - I design, mix my own porcelains from scratch, cast, fire, and mix all my own glazes independently to offer the most unique, highest quality work I possibly can.

2) What's slip-casting and what's up with the multiples? - This is a method of making ceramic pieces in which a model is designed and fabricated. Plaster molds are then made, and cast using slip (dense, liquid clay). Multiple castings can be made; think of them like printmaking editions, but in 3D. Rad. I like it because it allows me to offer intricately designed work at a lower price point, and lends itself to my tight, geometrical aesthetic. I also believe artworks don't metaphysically exist in singe instances. But that's another conversation. . .

3) Are your glazes food-safe? - Yes. There may be a liner glaze (such as on the inside of a teapot) that is food-safe even if a glaze on the outside of a piece contains metal oxides which could leach - so you can sip with confidence that you won't ingest kryptonite molecules and start glowing green.

4) Will the screen-prints on some of the ceramics pieces wear off? - No. I've developed a method of applying the prints so that they are underneath the glaze, which is an impervious layer of glass. Unlike your $2.00 "World's Greatest Mom" mug from a garage sale, the image will not wear away after three washings.

5) How should I care for my ceramic piece? - Washing the piece by hand in warm water with a mild soap is your best bet. I don't recommend dishwashers, as the long term contact with abrasives in the detergent could alter the glaze finish over time.

6) "I want design X in color Y. What, you can't do that? Why do you suck at life?" - Um, sorry. I'm willing to take custom orders but only on a very, really, extremely open-ended time frame for two reasons: a) I'm a full-time medical professional and my patients always, always come first; so, the artwork gets made in the interim, and b) I don't own my own kiln, so my firing schedule is quite sporadic and infrequent.

PRINTS:

1) You really still cut Rubylith and draw stuff by hand? - Yes. The kids would call it "old skool" or something.

2) Can I have my print shipped flat? - Sure, but it will cost a bit more, since the postal service likes to bump up fees for unusually large flat things.

3) What do you print on? - The majority of prints were created with water-based inks and printed on archival Stonehenge paper or Arches 88.

APPAREL:

1) How do I determine what size I need? - Check out the sizing chart listed as one of the pictures on the item page, or visit American Apparel's website.

2) How should I launder my clothing? - To keep the print vibrant for the longest time possible, wash the garment inside out in cold water and tumble dry gently on low.

3) What kind of ink do you use? - I use water-based, phthalate-free inks, which are more eco-friendly. They provide a soft "hand", meaning they are very soft to the touch and more "embedded" in the fabric. This is in contrast to plastisol inks, which seem to sit more on top of the fabric, have a stiffer feel, and split into cracks with repeated laundering.

4) Do you sell wholesale or consignment? - Sorry, not at this time.

5) "I want a cookie!" - That isn't a question.