tagsoup

Tag Soup

Carlsbad, California · 14679 Sales

tagsoup

Tag Soup

Carlsbad, California 14679 Sales On Etsy since 2011

5 out of 5 stars
(2439)

Announcement   Welcome to Tag Soup where we specialize in custom sports team and dog jewelry and gift items for the dog lover.
Current production time is one week.

***PLEASE convo me through Etsy, I try to check this account often, and will get back to you ASAP ;)

****Please read shop policies before making a purchase****

Copyright Tag Soup.
All designs, photos and descriptions are copyright of Tag Soup. Photos may not be used without written permission.

Announcement

Last updated on Jan 4, 2016

Welcome to Tag Soup where we specialize in custom sports team and dog jewelry and gift items for the dog lover.
Current production time is one week.

***PLEASE convo me through Etsy, I try to check this account often, and will get back to you ASAP ;)

****Please read shop policies before making a purchase****

Copyright Tag Soup.
All designs, photos and descriptions are copyright of Tag Soup. Photos may not be used without written permission.

Susan Hitchcock

Contact shop owner

Susan Hitchcock

Updates

Penn State Fans! Let your dog representfeet
University of Kentucky is on a roll! Dog's need to represent the big blue too!

About

I love creating

My favorite thing about creating items for Tag Soup is meeting so many people from all over the U.S. and the World.
I have a giant map cork board of the world in my work space, and I stick a pin in any "new" city I get an order from. I love to see where my customers live!
My goal is to run into a stranger somewhere wearing one of my pieces!

Tweet

Shop members

  • Susan Hitchcock

    Owner

    I feel so lucky to be able to work doing something I love. Dogs were my inspiration for creating Tag Soup. Furry creatures plus my obsession with my own kids sports motivate my designs. I've always been creative, so Etsy is a wonderful home.

  • Porsche

    Lap Dog

    Porsche is an amazing Chi-weenie who assists my shop by sitting in my lap for hours while I work.

  • Lacey

    Head Yapper

    Lacey is a sweet Chi-weenie (darker fur on top) who keeps me alert with her yapping for those longs hours at my desk.

  • Gemma & Pippa

    Chief Chewers

    Gemma (on left) is an Australian Shepard. Pippa (on right) is a Border Collie. These two Tag Soup employees are extraordinarily talented at eating bones, plastic, tools, and anything else that drops to the floor.

Shop policies

Last updated on January 18, 2013
I do my best to please everyone. I love what I do. I make every item from scratch, and use only high end products. If you need an item custom made, I will work with you to make it perfect. Thanks to all my customers who have kept this new shop busy, I appreciate all of you!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
Payment
I accept Paypal, Credit Cards and Etsy Gift Cards.
At the end of your Etsy Transaction you will have the option to pay with your Paypal account or by credit card.

*CREDIT and DEBIT CARD CUSTOMERS - you do not need a Paypal account to pay for your items through Paypal. Choose the Paypal option during checkout. After you submit your order, click the "pay now" button. Scroll down and you will see the option to pay with credit or debit card without having to sign up for a Paypal account.

A Helpful Article on How to Pay with Paypal:
http://www.etsy.com/storque/how-to/how-to-pay-with-a-credit-card-and-create-a-paypal-account-746/
Shipping
In most cases, I ship USPS first class mail. If you need an item quickly, I suggest you upgrade to priority mail. If you need an item shipped overnight, the minimum charge is 19.00. Please convo me to see if this option is available for your item. (ie: can I make the item and get it shipped in time for your deadline.)

**HOW TO TRACK YOUR SHIPPING** - This is my most often asked question, "when will my package arrive?" You can check this yourself!
If you purchased by Credit Card, then by log into Etsy, then clicking on the link called "Your Account" in the top right hand corner. Under Your Purchases, you will see everything you purchased and whether it has shipped or not. if it has shipped, you will see a tracking number. You can click on this number to see an update on tracking.
If you purchased by Paypal, you can check your tracking by logging into your paypal account and clicking on the transaction.

**INTERNATIONAL BUYERS***
For International shipping, the buyer assumes responsibility for any customs fees.
Please take note, there is NOT tracking on your packages. If you would like to upgrade your shipping to EXPRESS mail that has tracking, please let me know and I will send you an invoice for the balance. International Priority Mail is $18-$25 International EXPRESS mail is $40-$50. I am not responsible for packages delayed or lost by the postal service or the Customs Department.

I am not responsible for items lost, stolen or misdirected in the mail. It is the buyers responsibility to make sure that their address is correct. I make every effort to create and ship your items as quick as possible. Please keep in mind that things do happen that can cause a delay.

SHIPPING FEES ARE NONREFUNDABLE

Etsy has a "report an issue" button on your order. You may choose "report a non-delivery" or "report item not as described". This does NOT send a report directly to me, but OPENS A DISCIPLINARY CASE against me by the Etsy Administration. There has been a lot of confusion and heartache here on Etsy due to this new and unclear option on your order. If you ahve a question about delivery or your item, please contact me directly through Etsy's convo system, and we will get it resolved right away. As always, my goal is for you to be completely thrilled with your purchase! Seriously...I love my customers. I have met the most amazing people through this store! I really do whatever I can to make everyone happy.
Refunds and Exchanges
Custom and Personalized items are created specifically for you and are not refundable. If there is a problem/defect with your jewelry purchase, please let me know and I will what I can to fix the problem.

If you have purchased a non-personalized item, and you are not completely satisfied with the item, please contact me through Etsy. These non-custom items can be returned or exchanged only if they are unused and in the same condition as when it was shipped. Please return or exchange an item within one week of receiving the item. Buyer pays for postage. Please insure your returns as I can't be responsible for any packages lost in transit.

Customer satisfaction is very important to me. Please communicate with me and give me a chance to fix any problems before filling out feedback.
Additional policies and FAQs
Caring for your Silver
A polish cloth may be used to remove any small scuffs on your jewelry

**Sterling Silver will tarnish over time due to your body chemistry and environmental factors. Use a polish cloth to remove any tarnish
If the black pigment ever fades in your custom stamped tags, you can freshen it up with a Black Sharpie pen. Just write over the stamped letters with a Sharpie, then take off the excess with a Pro Polish Pad (found on Etsy), or with a Silver Polish Cloth. The Pro Polish Pad works best, and is very inexpensive.

**Aluminum Care - If the Black pigment fades in your custom stamped Aluminum cuffs and tags, you can darken it up with a Black Sharpie Pen. Just write over the letters with the Sharpie, then take off the excess with a cloth dipped in alcohol. Many things can make the Black Pigment fade over time including swear, perfumes, soap, and other environmental factors.