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Accepted payment methods
Returns and exchanges
I give detailed attention to every custom design order. If I have followed your instructions, I cannot accept returns or exchanges.
If there is any problem with your order, please contact me before leaving any negative feed back. I can assure that you will be 100% satisfied.
You can pay with a credit card in Paypal without signing up for a PayPal account. If your arent sure how to, just ask! If you are not comfortable paying with a credit card, please send me a convo and I will be happy to work something out for you.
LINKS to Buyer Help
Etsy Checkout Guide .... Buying an Item
How to Pay "Article"
Insurance: If you would like to purchase insurance on your package, convo me and I will set up a listing for you.
I cannot be responsible for the US Postal Service and will not be responsible for lost packages.
Additional policies and FAQs
What is your jewelry made of?
My jewelry is made of sterling silver and copper. There are no plated materials. Any peices containing beads are made of Swarovski crystal.
What lengths of chains do you offer?
You may choose 16", 18" or 20" chain. If you do not specify chain length, I will randomly select one.
How long does it take to receive my order?
Please allow approximately 2-3 weeks from receipt of payment.
How do I care for my jewelry?
Sterling silver will tarnish. A polishing cloth (one free small cloth is included in every order) will keep your peice looking new. Please refrain from liquid cleaners. They will remove the black from your lettering.