TalesOfLight

FINE ART PHOTOGRAPHY - TALES OF LIGHT

Melbourne, Australia

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TalesOfLight

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TalesOfLight

Shop policies

Last updated on March 6, 2011

Accepted payment methods

Paypal
Returns and exchanges
I want you to be completely happy with your order. If you are not satisfied, please contact me within 10 days of receiving your photograph and I will replace or exchange it. You will be responsible for returning items in their original condition as well as return shipping costs.

I welcome any wholesale and licensing inquiries, but I can't accept any consignment contracts at this time.
Payment
Payment is accepted by Paypal only.
Your photographs will be shipped only after full payment has been received. If payment hasn't been made within 3 days of placing an order, with no email correspondence, I will cancel the order.

If you are new to Etsy, to make a purchase, you need to register with Etsy. This is quick and easy and doesn't cost a penny.
Shipping
I ship every Thursday. All orders are carefully packaged and addressed before they are sent to you. I always ship items using the address you SHIP TO ON ETSY, not Paypal. So please make sure you enter the correct Shipping Address on Etsy!

My prints are placed in a clear, polyethylene archival sleeve and packaged with love between two cardboard sheets in a heavy weight, rigid cardboard envelope, then tightly sealed for safe delivery.

No print will arrive with nasty creases or bends. The envelopes used are high quality shipping products designed specifically for the shipment of flat paper items.
Additional policies and FAQs
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DO YOU PRINT YOUR OWN PHOTOGRAPHS?
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My photographs are professionally printed onto archival-quality matte or metallic paper. I use a local professional photo lab with whom I work to ensure the highest print quality. All prints are signed and by me on the back.

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PAPER TYPES
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> KODAK PROFESSIONAL ENDURA ON A LUSTER SURFACE.
This is an excellent general purpose paper with accurate color and realistic saturation. The non-glossy finish reduces reflections when displayed under glass and resists fingerprints. This is a thick archival photographic paper that lasts up to 100 years without fading in typical home display conditions.

> CANVAS
My photographs can also be printed on canvas.
Please contact me for a price list.

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CUSTOM FEES
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Buyers are responsible for all customs fees and taxes incurred.


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STUDIO
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Items are made and packed in a non-smoking, no pet studio.
I am more than happy to send gifts on your behalf. Please provide the recipient’s name and address.


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COPYRIGHT
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All work and images © 2009 Heidi Romano. All rights reserved.
Reproduction of my items is NOT permitted.