talktothesun

hand crafted rubber stamps, textiles & craft supplies

Yamaguchi, Japan · 15345 Sales

talktothesun

hand crafted rubber stamps, textiles & craft supplies

Yamaguchi, Japan 15345 Sales On Etsy since 2009

5 out of 5 stars
(3755)

Shop owner

riyo

Contact

Announcement   welcome to talktothesun! we offer original hand carved rubber stamps, hand stamped textiles and craft supplies for you to enjoy DIY & everyday life!

♥︎ current production time :
• 5-10 business days for regular hand carved rubber stamps
• 3-5 business days for stationery, craft supplies
• 4-8 business days for textiles
• 10-15 business days for custom made, personalized items
• 3-6 weeks or more for special items (noted in each listing)

♥︎ estimated delivery days :
(1) via registered mail regular
• usa / canada / australia / nz / europe : about 2-6 weeks
• asia : about 1-4 weeks
• rest of the world : 4-8 weeks
(2) via EMS
• usa / canada / australia / nz / europe : about 5-12 days
• asia : about 5-10 days
• rest of the world : about 3-4weeks
( estimated delivery days are NOT guaranteed. depending on the situation of delivery transport, customs clearance, local handling conditions, weather and seasons, the number of days will differ. )
(3) via letter light/plus
• 2-3 business days except for remote islands and hokkaido

♥︎ talktothesun opens MONDAY - FRIDAY every week
(1) enquiries can be replied during weekends.
(2) all parcels are posted on mondays and fridays from our local post office in japan.

♥︎ shop holidays:
weekends & national / public holidays in japan

♥︎ shop policies, shipping info and FAQs :
www.etsy.com/shop/talktothesun#policies
www.etsy.com/shop/talktothesun#more-section

♥︎日本国内のお客様のみUS$50以上ご購入いただいた場合、送料無料になります。

Announcement

Last updated on Aug 10, 2018

welcome to talktothesun! we offer original hand carved rubber stamps, hand stamped textiles and craft supplies for you to enjoy DIY & everyday life!

♥︎ current production time :
• 5-10 business days for regular hand carved rubber stamps
• 3-5 business days for stationery, craft supplies
• 4-8 business days for textiles
• 10-15 business days for custom made, personalized items
• 3-6 weeks or more for special items (noted in each listing)

♥︎ estimated delivery days :
(1) via registered mail regular
• usa / canada / australia / nz / europe : about 2-6 weeks
• asia : about 1-4 weeks
• rest of the world : 4-8 weeks
(2) via EMS
• usa / canada / australia / nz / europe : about 5-12 days
• asia : about 5-10 days
• rest of the world : about 3-4weeks
( estimated delivery days are NOT guaranteed. depending on the situation of delivery transport, customs clearance, local handling conditions, weather and seasons, the number of days will differ. )
(3) via letter light/plus
• 2-3 business days except for remote islands and hokkaido

♥︎ talktothesun opens MONDAY - FRIDAY every week
(1) enquiries can be replied during weekends.
(2) all parcels are posted on mondays and fridays from our local post office in japan.

♥︎ shop holidays:
weekends & national / public holidays in japan

♥︎ shop policies, shipping info and FAQs :
www.etsy.com/shop/talktothesun#policies
www.etsy.com/shop/talktothesun#more-section

♥︎日本国内のお客様のみUS$50以上ご購入いただいた場合、送料無料になります。

riyo

Contact shop owner

riyo

View all 1281 items

Reviews

Average item review
5 out of 5 stars
(3755)
View all 3755 reviews

Updates

About

be yourself. everyone else is already taken. - oscar wilde

> WHO:
i am a self taught maker living in a little town called yamaguchi in japan.
i am the owner, designer, maker, photographer, admin behind talktothesun.

> WHAT INFLUENCED ME:
my mother prepared some scraped paper found at the local paper recycle place who were very kind to put some paper aside for us as well as our local childcare center when i was little. we never ran out of paper for drawing and crafts at home for my little brother and i. i never really had a proper fine art education but the joy for drawing and creating something handmade were gradually nurtured through this environment.

> TURNING POINT:
my experience as a rubber stamp maker started at glebe market in sydney australia back in 2008, although i was making them as my hobby since i was little.
i was reintroduced to carving stamps in the right time. i found a right medium for myself to combine my love of drawing and handmade projects into something further and deeper.

> MY PROCESS OF MAKING HAND CARVED RUBBER STAMPS:
doodle on paper, design on paper, carve on high quality rubber blocks with japanese carving knives, stamp each design on the package, package each product, go to post office 3 times a week. every time i make a rubber stamp or any other hand crafted items in my shop, i think as if i am making gifts for my family and friends.

> TO MY CUSTOMERS:
i wish my rubber stamps and my shop will be a source to make a crafty time for you, your family and friends.

> MY GOALS AND AIMS:
1. create hand crafted unique products with stories.
2. create hand carved rubber stamps that my customers can interact with as if they are doodling or painting on canvas with pens and paints.
3. create designs and products that are people friendly / family friendly beyond genders, generations and cultures
4. create hand crafted designs and products with 120% care
5. stay true to myself as a person to keep creating with love

Happy handmade!!

Riyo
talktothesun

Shop members

  • riyo

    Owner, Designer, Maker + All Jobs Around The Shop

  • rei

    Part Time Helper To Do Shipping

  • momo

    Helper Dog

Shop policies

Last updated on July 31, 2018

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 6 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
Returns and exchange details
♥︎ nonrefundable, nonreturnable items as following:
• custom made and personalized items
• textile and jewelry items for hygiene and health sanitary management reasons
• sale / discounted items
• all used items
• all unwrapped items from their original packagings

♥︎ returns are only accepted under the following terms (not for nonreturnable items)
(1) must contact us within 5 business days of receipt and must be authorized the return by the shop owner. items in nonreturnable and nonrefundable items cannot be authorized for returns.
(2) item must be in its “original condition” with its original packaging + envelope.
(3) must ship the returns back postmarked within 7 business days of receipt via “registered airmail with tracking + signature confirmation + insurance” covered by you. mark as "return goods" on customs form.
(4) if the parcel is returned damaged during the transit, you are responsible for the loss in value.
(5) shipping costs and handling fees are nonrefundable.

• we charge 15% - 100% cancelation fees on:
- cancellations on custom orders depending on the stage of work
- unauthorized returns including unclaimed, undeliverable, and rejected parcels. it includes any returns due to you not paying import fees.
Payment
♥︎ we accept paypal
• pay via paypal account
• via paypal guest checkout with your debit or credit card

• Purchasing with a Credit Card through PayPal www.etsy.com/help/article/361
Shipping
♥︎ shipping options
(1) registered mail - our standard shipping -
tracking number / signature confirmation / track & trace online
(2) EMS - upgraded shipping with extra cost -
tracking number / signature confirmation / your contact phone number is required / track & trace online
• some countries may not propose tracking online on their territory due to postal agreements with japan post but contact your post office by phone or email
• we only ship via EMS to all countries in middle america, south america & africa. some countries in asia & middle east
(3) letter pack light/plus - customers live in japan only
tracking / signature confirmation (letter pack plus) / track and trace online / flat rate anywhere in japan

♥︎ estimated production time varies per item (varies depending on each month and season)
• 5-15 business days for regular hand carved rubber stamps
• 3-7 business days for stationery, craft supplies
• 3-10 business days for textiles
• 15-20 business days for custom made, personalized items
• 3-8 weeks or more for special items (noted in each listing)

♥︎ estimated delivery days :
(1) via registered mail regular
• usa / canada / australia / nz / europe : about 2-6 weeks
• asia : about 1-4 weeks
• rest of the world : 4-8 weeks
(2) via EMS
• usa / canada / australia / nz / europe : about 5-12 days
• asia : about 5-10 days
• rest of the world : about 3-4weeks
( estimated delivery days are NOT guaranteed. depending on the situation of delivery transport, customs clearance, local handling conditions, weather and seasons, the number of days will differ. )
(3) via letter light/plus
• 2-3 business days except for remote islands and hokkaido

♥︎ import taxes and fees :
(1) any import fees (e.g. vat/gst/hst/sales taxes, customs duty, post office customs clearance handling fees) in your country are NOT included in the item prices, shipping cost nor at the checkout. you will be responsible to pay as an importer upon the arrival of the package in your country. the amount of these import taxes in your country will be assessed and imposed at the point of entry of your country. talktothesun is not responsible for the collection or determination of any import fees in your country.
some reference links to learn more about import fees for all buyers who are purchasing items from outside of their countries:
- www.etsy.com/help/article/5023#Q5
- ec.europa.eu/taxation_customs/individuals/buying-goods-services-online-personal-use/buying-goods/buying-goods-online-coming-from-a-noneu-union-country_en (for EU buyers)
(2) you might be required to provide a proof of payment or purchase for the custom processing purposes by the customs or post office in your country.

♥︎ international shipping Q&A
(1) international shipments are not considered as lost or missing until 60-90 days passed from the date of posting depending on a destination.
(2) you may contact your post office customer service center to get delivery updates and lodge a investigation with tracking #. check if your shipping address is correct. check with your family, neighbors or postal carriers if they receive the parcel for you.
(3) we can file an international postal investigation via japan post if you have not received your parcel after 30 business days from the post marked date. japan post will determine and give us updates of the package. this process may take 60-90 days to investigate with japan post + your post office. once it is filed on our end, you might receive a paper work to fill out and sign from your national postal carrier. it is something you have to do on your end to complete the investigation. please follow the instructions.
(4) in case a deliver attempt is made and you fail to receive or pick up the parcel, it is not considered missing or lost. you must contact your post office and work with your post office to arrange further.
(5) if tracking status says “delivered”, it is not considered missing or lost. you need to file "mail theft report" with post office.
Additional policies and FAQs
♥︎ copyrights
• all rights reserved Ⓒtalktothesun

♥︎ terms of use
PERSONAL USE / LIMITED USE ONLY
- craft projects for personal use (e.g. making greeting cards for your friends and family and stamping on planners, making handmade gifts, etc.)
- artists and crafters may be allowed to use talktothesun’s stamps on their handmade craftwork for sale under the following conditions:
• contact us about the use for your handmade craftwork before purchasing.
• credit “Ⓒtalktothesun” somewhere in your handmade products.
• once you create your craftwork, please send us images.
• you may use talktothesun’s stamps to create your handmade craftwork for sale in small quantity. all of your craftwork for sale with talktothesun’s stamps must be personally and individually stamped by hand, produced by hand and designed by you. no machinery, no digital tools or no 3rd party manufacturer’s or designers’ involved. our limited use policy will not apply to any mass-productions in any means and any forms of products.
• you cannot use talktothesun’s stamps to create something just with those designs. (e.g. you cannot stamp talktothesun’s stamps with an ink on a piece of white paper and sell it as your handmade prints.) your creations must be something incorporated with talktothesun’s stamps with your own designs, various techniques and materials.
• you cannot photocopy, scan, trace or reproduce talktothesun's designs in any forms of graphic, photographic, mechanical, digital products including such means like laser cutting and 3d printing for both non-profitable and profitable purposes. (e.g. rubber stamps, moulds, jewelry charms, fabric bolts, coloring books, stationery, instant tattoos, wall canvas, clips arts, printables, workshops, etc.)
• you cannot use talktothesun’s stamps to create your logos, shop signs, trademarks, company mascots or branding.
• no limits for custom stamps created with your own designs or custom stamps designed exclusively for you for commercial use with written agreements
Privacy
♥︎ talktothesun will only use your shipping address and contact information as followed:
• to fulfill your order, you must provide us with certain information (which you authorized etsy to provide to us), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. you may also choose to provide us with additional personal information (for a custom order of personalized stamp, etc), if you contact us directly.

Information about our customers is important to our business. we share your personal information for very limited reasons and in limited circumstances, as follows:
• etsy under both the etsy seller policy and etsy terms of use.
• service providers. we engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies.
• compliance with laws. we may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

we retain your personal information only for as long as necessary to provide you with our services and as described in our shop policies. in addition, we are required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. we generally keep your data for the following time period: 10 years.

if you reside in the EU, you have a right in relation to your personal information only in certain limited cases as below:
• access. you may have the right to access and receive a copy of the personal information we hold about you by contacting us.

for purposes of eu data protection law, talktothesun is the data controller of your personal information via etsy and paypal. if you have any questions, you may contact us via etsy conversations.

More information

Last updated on Aug 11, 2018
Frequently asked questions
♥︎ about talktothesun's hand carved rubber stamps

(1) rubber stamps are designed and carved by hand using knives and carving tools from our original illustration. each stamp will be slightly unique once another every time it is carved.
(2) we use 10mm thick japanese soft rubber block. the block color may vary. adding handle/backing is optional with extra cost.
(3) rubber stamps are not edible and cannot be used on food for hygiene reasons. keep them away from the reach of children as some stamps are very small.
(4) we test each stamp before packing. it means we stamp the image on the packaging or backing/handle with inks each time the stamp is carved. we clean it with stamp cleaner before packing. however, small ink stain may remain on the stamp surface but it is not faulty or damaged.

♥︎ how to use and store talktothesun's rubber stamps

hand carved rubber stamp is made of soft rubber. please avoid heat, rough handling or harsh cleaning.
(1) store your stamps in a box away from heat and sunlight. clear plastic filing boxes or wooden box with paper lining or paper boxes are great for storing.
(2) always handle stamps gently. apply ink by pressing the ink pad onto the stamp. if you use water based paint instead of ink, use a sponge to dab the paint onto the stamp. Never rub the stamp on the ink pad or brush with coarse paint brushes – this will damage the stamp.

♥︎ how to clean talktothesun's rubber stamps

(1) the easiest way to clean your stamp is to wash gently in soapy water, rinse, and allow to air dry.
(2) if you prefer to use stamp cleaner or oil based make-up remover, apply gently with with the palms of your hands, soft tissue paper, makeup cotton pads/buds or soft kitchen paper towels. you could also use a kneaded eraser or stamp scrubber (with soft fluffy micro fiber). rinse with running water, or by dabbing the stamp gently with wet tissue paper. air dry.
(3) never rub, scrub or wipe your stamp – the friction will damage the surface.
(4) some stains will probably remain even after cleaning your stamp, as the rubber absorbs some ink. don’t worry – the staining is normal and won’t cause any problems next time you use your stamp.

♥︎ you can put inks on rubber stamps even if ink pads are smaller than rubber stamps...

some customers asked us before that they need a larger ink pad than rubber stamps. but it does not really matter. here is tips.
(1) place a rubber stamp on the table.
(2) hold your ink pad in your hand.
(3) tap the ink pad onto a rubber stamp lightly until you see the surface of a rubber stamp is covered with inks evenly.
• you do not have to press rubber stamps onto ink pads. you just need enough inks. so tapping ink pad onto a rubber stamp would be nicer as you can see which area of the stamp surface is inked and you can avoid putting too much inks. it always works better this way even with small stamps
• we have attached an example image in each listing how to put inks on large rubber stamp if an ink pad is smaller than the stamp.

♥︎ tsukineko ink pad safety

ink pads are non toxic and acid free. if you put the ink in the mouth accidentally, wipe it off by tissues or something like that as soon as possible. when children can gargle, make them rinse their mouth with water. If small children are not able to gargle, make them drink water or milk to dilute as much as possible. if they feel bad, consult a doctor.
ink pads do not contain dangerous substances such as heavy metals, we have no information about the change in the condition in case of ingestion by children with an allergy. keep our products out of reach of children in any cases.

♥︎ import taxes and fees in your country

import taxes and fees in your country is NOT included in our prices nor shipping cost. those will only be assessed and imposed to you (addressee) once the parcel arrives at the border.

etsy buyer's handbook: https://etsy.me/2MxNqFE
eu: https://bit.ly/2H3X13t
uk: https://bit.ly/1PazRVA https://bit.ly/2MzWYA7
netherlands: https://bit.ly/2iL4CbY
canada: https://bit.ly/2JPXXhJ https://bit.ly/2tc8GZN
new zealand: https://bit.ly/2K2mwaD https://bit.ly/2I01LHj
switzerland: https://bit.ly/2JVHV1U
australia: https://bit.ly/2yl1MpN
germany (zoll): https://bit.ly/2nu9xS2

online duty calculator: https://bit.ly/2MzZpmb
(this quote may not include customs clearance fee charged by addressee's post office).

♥︎ what does "mark as gift" at the checkout means?

we would like to clarify what "mark as gift" option at the checkout means.
it only means that packing slip has NO prices mentioned.

therefore, customs form will NOT be marked as gift as the content of the parcel is NOT personal gift from us to you. customs form will always be marked as MERCHANDISE and total invoiced value of the items will be stated. anything purchased online will be merchandise no matter where the parcel would be shipped to (to you or to your friend) as the sender is not you who give a gift.

this option also does not mean we offer gift wrapping option. if you would like additional gift wrapping or message services, please contact us to arrange and quote further.

♥︎ wholesale, design licensing, custom design enquiries

(1) we do wholesale for B&M retail shops and art galleries from time to time. the availability of wholesale would be depended on our production availability and minimum orders.
if you are interested in wholesale our products to sell at your retail shops or galleries, please contact us further.

(2) licensing our designs would be depended on the terms. if you are interested in our designs to produce your products in small or large quantities, please contact us further.

(3) we have some custom stamps and personalized items but their copyrights will remain with talktothesun as same as our other designs. in case, you are seeking for custom designs to be exclusive to you, please contact us to arrange special custom orders.