taluajewellery

I accept payments via PayPal and Direct Checkout. Please pay within 48 hours to ensure your parcel will be on the way to you soon. Orders will only be shipped when full payment has been made.

The buyer is responsible for any taxes or duty fees. I have to declare all prices for custom clearance.

As soon as your money arrives I will make your jewellery, package it carefully using recycled material whenever I can and send it off within the next 4 working days.

I try to keep shipping costs as low as possible!
All orders within New Zealand will be shipped via New Zealand Post with a delivery target of 1-3 business days.
All international orders will be shipped via New Zealand Post International Air. It has a 6 to 10 working days delivery target (3-6 working days for Australia), but please keep in mind that it might take longer.

No tracking number is provided with this service!
If you wish to upgrade to tracked shipping or fast post please contact me and I will adjust the price.

I will provide a proof of shipment but can't locate the parcel once it's been sent off. I am not responsible for lost parcels if you haven't upgraded to tracked shipping, but should a parcel not have arrived after 3-4 weeks (that sounds like forever but please remember that I live in New Zealand) please contact me and we will find a solution!

Paua is a beautiful shell which comes in endless combinations of colours and patterns.
Unfortunately I can't promise you a special shape or colour unless I stated in the product description that the item for sale is the one you see in the photo. You can leave a comment if you prefer a piece thats more blue/green or rose/pastel coloured and which shape you would like the paua piece to have (round, triangle, long etc) and I will try to find the perfect piece for you!

Paua shell is a natural material which can break when dropped on hard ground or stood on. Please treat your jewellery with care.
I include a card with care instructions with every paua jewellery order!

Still have questions? Check out the Frequently asked questions (scroll down).

If you have any ideas or complaints, please do not hesitate to send me an
e-mail to taluajewellery [!at] gmail.com

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy. com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information I Collect
To fulfil your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;
• when you have provided your affirmative consent which you may revoke at any time
• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) Providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
• Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.
• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.
• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 7 years.

Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on EU-US Privacy Shield and SSL Security to encrypt and transfer securely any data from the EU, as that is what Etsy uses.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Leonie Heyder, am the data controller of your personal information. If you have any questions or concerns, you may contact me at

taluajewellery [!at] gmail.com