talulahblue

welcome to Talulahblue.

Tetbury, United Kingdom 3099 Sales On Etsy since 2009

5 out of 5 stars (526)

talulahblue

welcome to Talulahblue.

Tetbury, United Kingdom | 3099 Sales

Shop owner

Contact

All Items

Sue

Contact shop owner

Sue

Announcement    Bridal, Cocktail hats, headpieces, veils, Costume, handmade in the UK by Talulahblue. Follow and share https://www.instagram.com/suezuue/

Announcement

Last updated on Feb 19, 2019

Bridal, Cocktail hats, headpieces, veils, Costume, handmade in the UK by Talulahblue. Follow and share https://www.instagram.com/suezuue/

Reviews

Average item review
5 out of 5 stars
(526)
See reviews that mention:
quality 75 shipping 115 customer service 68

About

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Shop members

  • Talulahblue

    Owner, Maker, Designer

    30 years experience in the UK fashion design industry.

Shop policies

Last updated on July 20, 2019
welcome to Talulahblue.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you have a problem with your order, please contact us as soon as you receive it.
If you wish to cancel your order, please contact us straight away, because we sometimes ship very quickly, or begin making up the order.

We do not accept returns or exchanges on items shipped to United States, Australia or any other countries outside the EU.

We adhere to EU distance selling regulations.
In the instance of an agreed return or exchange, items must be returned in the same condition they were sent, unworn, free from any signs of wear, such as cosmetic marks, perfume scent, in saleable condition. Refunds will not be granted on items which have been worn. Buyers must contact us first if they wish to return an order, within 14 days of receiving. We can't refund packages which are sent back without our consent.

All hats, clothing and headpieces are custom hand made to order and are non returnable, please choose wisely and feel free to ask questions before ordering

Any agreed refunds will exclude outward shipping costs. The buyer is responsible for the cost of return shipping and any incurred customs charges. Delayed delivery is unfortunate but out of our control.

If a package is lost due to an incorrect address provided, no refund will be made.
Payment
Payment is via paypal, including credit cards, or by direct credit card payment.
Shipping
SHIPPING FROM THE UK WITH ROYAL MAIL.
Please ensure your address is correct and complete before making a purchase.
We will copy the address you supply in Etsy.

INTERNATIONAL SHIPPING. PLEASE READ.
Items valued under £25.00 are shipped Airmail, no tracking, with an OPTION to buy extra postage with tracking at checkout.
Items valued over £25.00 will be shipped with tracking automatically and may require a signature for high cost purchases.
It is the buyers responsibility to track their order and collect it from the post office or arrange redelivery if they are not home to sign for their package.

After we have posted the package, delivery is aimed approximately within these time scales.
Europe - 4 days - 2 weeks.

USA - 7 days - 4 weeks. Usually takes about 8 - 14 days but there can be unforeseen delays which are out of our control.

Canada - 2 - 6 weeks. Usually arrives within 4 weeks. Canada Post often has delays, holding mail at Airport customs security and severe weather conditions, which are out of our control. Canada Post do not track international packages.

Australia and Asia 2 - 5 weeks. Usually takes about 14 days but there can be unforeseen delays which are out of our control.

Any import or customs charges or taxes are the responsibility of the buyer.
We always obtain proof of postage.

LOST PACKAGES.
International mail is not considered lost by Royal Mail until over 25 working days (not including weekends) have passed.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
EXPEDITED SHIPPING.
We will try our best to fast track orders, but this is not always possible, depending on the country.
Additional policies and FAQs
CUSTOM ORDERS

we are happy to discuss custom orders depending on the request.

Do take advantage of our excellent customer service and feel free to ask questions before you buy. I am happy to send small samples of fabric for colour matching within the UK. All item are made from scratch using skills in pattern cutting, machine and hand stitching, millinery and jewellery making. We have over 30 years experience working in professional fashion design in the UK.