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tamarajane13's Shop Announcement

I love to create personalized die cuts, cards, and other favors. Use these to embellish your scrapbooking, wedding, or birthday parties! I love creating custom orders so please convo me if you have an idea that you don't see listed here.

tamarajane13's Shop Policies

Welcome

Welcome to "Charming". Here you will find many paper crafts incuding cards and die cuts for scrapbooking, birthday parties, weddings, and more. I hope you will find something that suits your personality and needs. If you would like different colour schemes or characters please convo me and we can arrange a custom listing.

Payment

At this time I only accept PayPal. You can use PayPal to pay with a credit card even if you do not have an account. Convo me if you have questions and I will do my best to assist.

I kindly request payment immediately upon purchase. Transactions will be cancelled after 3 days of non-payment. Should you have any problems with the payment process, please contact me.

I reserve the right to refuse a transaction for any reason.

Shipping

I use the most basic and economical shipping options through Canada Post and USPS. I pack my items well to avoid damage. I do not ask my customers to pay extra for registered or express post shipping. If you would prefer to be able to track your items please convo me and we can adjust shipping costs accordingly.

Please permit at least two weeks for delivery. Overseas customers please permit 2-3 weeks.

Please note that buyers are responsible for any and all duties and customs charges that may be incurred.

Refunds and Exchanges

I take great care in providing you with clear images of my items. If your item arrives and it is not what you had expected, please convo me and we will make arrangements. I will provide a refund on the cost of the item, however the seller must incur the cost of the return shipment. In this case I can not refund the initial shipping cost.

If the item arrives damaged please send me images of the damage incurred and I will send replacement items as soon as possible. Please convo me to make arrangements.

Additional Policies and FAQs

I will do everything I can to ensure the satisfaction of my customers. Please convo me if you have any questions or concerns about my products.

Last Updated March 17, 2013