
Announcement
IMPORTANT NOTE for international buyers: please note that ETSY sellers have no control over the customs charges in buyers' respective countries. These may be high, especially in UK, from the experience my customers have. Please have that in mind when purchasing from this store - all items are shipped from North Carolina, USA. Thank you for your understanding.
More info on Profile page and portfolio at www.tanjasova.com Any questions about particular item you may have, including the price details, I would be more than glad to answer. Thank you for stopping by, spreading the word, and having appreciation for Nature, Unique and Hand Made with Love.
,___,
(O,o)
/),,,,)
. " "
Announcement
IMPORTANT NOTE for international buyers: please note that ETSY sellers have no control over the customs charges in buyers' respective countries. These may be high, especially in UK, from the experience my customers have. Please have that in mind when purchasing from this store - all items are shipped from North Carolina, USA. Thank you for your understanding.
More info on Profile page and portfolio at www.tanjasova.com Any questions about particular item you may have, including the price details, I would be more than glad to answer. Thank you for stopping by, spreading the word, and having appreciation for Nature, Unique and Hand Made with Love.
,___,
(O,o)
/),,,,)
. " "
Items
All Items
Reviews
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Luke Duffer on Mar 12, 2022
5 out of 5 starsLovely seller, lovely item! Beautifully yellow and gift wrapped to boot!
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Shelia A Marconi on Jan 16, 2022
5 out of 5 starsMy Sankofa is more beautiful than the picture. Pictures simply cannot capture the beauty. I’m very pleased with my purchase.
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Kylie Beepath on Dec 28, 2021
5 out of 5 starswonderful service and artwork! great christmas present!
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Julie on Sep 13, 2021
5 out of 5 starsThis was a perfect item for my 12 year old who collects feathers. Tanja personalized it for free and also added special goodies for my daughter and wrapped it all up beautifully.
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Dylan on Sep 10, 2021
5 out of 5 starsGreat product and craftsmanship! Would buy other products in the future. Efficient and expedient shipping!
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mototoay on May 5, 2021
5 out of 5 starsThis origami sculpture is arresting. Well crafted by mom & son, definitely a piece to be treasured. Thank you.
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Hilary on Apr 18, 2021
5 out of 5 starsAlways a wonderful experience with this Etsy artist, just love her detailed beautiful and rustic work, its filled with warmth. It was thoughtfully packaged and arrived ahead of time, thank you!
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Carol on Apr 3, 2021
5 out of 5 starsTanja Sova made these fine earrings for me at my request. They are lightweight, yet the holly wood is strong. The woodburning of the veins on the leaves is incredibly delicate. I love the color. These earrings are perfect. They were beautifully & safely packaged, with a sweet origami leaf & a little note from Tanja. They arrived very quickly. Thank you, Tanja! I love these. 💜
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Carol on Apr 3, 2021
5 out of 5 starsEach of Tanja Sova's items is one of a kind. This is really beautiful, even more so than the photos show. I love it. The workmanship is delicate & perfect. Tanja chose a very meaningful quote & wrote it elegantly & so carefully It fits perfectly. I asked her to add some info on the back, & she was happy to do that. It was packaged very safely & wrapped beautifully, decorated with a sweet paper laser cutout of an owl. (I love owls!) The package arrived very quickly. Thank you! 💜
Shop policies
Please read the profile and the shop announcement for more information.
Accepted payment methods
Returns and exchanges
I don't accept returns, exchanges, or cancellations
Returns and exchange details
Due to the nature of the items, jewelry is not accepted for returns.
Custom orders (Alchemy/private requests) and Made-to-order items are shipped only after finished to customer satisfaction (convos/e-mails serve as a proof) and when the payment is completed. There are no refunds nor returns on the items made via Alchemy / private requests.
Payment
Alchemy: The payment has to be completed when the request is concluded and the photos are posted. If you are not satisfied with how the item looks like, you have time to let me know before the payment is completed and the item is shipped. In the case of a highly personalized item, the payment has to be completed before the personalization is finalized (such as engraving a name, for instance). I do my best to meet your expectations within reasonable limits.
Shipping
Each of the items shipped is secured and packaged for maximum safety. I take this matter seriously. Your purchase WILL make the trip intact in normal circumstances (natural disasters are covered by the postal service insurance).
Customized items make it very difficult to predict what the exact shipping costs would be. I do my best to calculate as accurately as possible. If the cost exceeds the estimate and if the price for shipping is more than 5$ over the originally stated amount, the additional payment is required before the item is shipped.
Additional policies and FAQs
For the personalized items, 30% or the cost of material (in the case the price of the item involves much more time in comparison to the cost of the material) must be paid before making the item, and after I work in the details of the product from instruction via convo / e-mail and agree on the final product and the price. I will do my best to deliver before the time assigned, or at least by the time we agreed. However, the construction time of some artwork is really hard to calculate, and some of the pieces are very hard to make physically. For instance, carving extensively caused my joints to act up and swell uncomfortably. Please have this in mind.
IMPORTANT: if the items require frequent communication with you in terms of further consulting, I do expect that you work with me in a timely manner and to be as clear as possible in your requirements. If for any reason you are not satisfied with how it turns out and if nothing can be done after conversations, you can step out from the agreement, but there will be no refund on down payment if the item is a custom order that can not be turned into the regular line of the products I make. If the stage of the product made is such that it can be used for something else, and if the personalization process is not yet applied, there is a possibility to refund 50% of downpayment made. If unsure, please ask up front.
Rush items: life happens, right? If you tell me up front you need something by certain date, please say so at the beginning. I will do my best to deliver on time. This may involve a fee for the rush.
Customizing items from the store: almost all of my items on regular sale are subject to personalization. This can be done AFTER payment is completed and BEFORE shipping, and if you want something like that, information has to be included during the payment process in the note to seller. Once customized, item is no longer subject for cancellation or return.