*** All face masks are final sale and not refundable. ***

For all other items, if you have any concerns after receiving your item(s), please contact me within 4 days and we can work something out.

I am sorry but all custom items (including fabric, color or size changes) are final sale and are not exchangeable or refundable. In the event that you must return the item(s), you will be responsible for any original shipping, return shipping, Etsy and Paypal charges, which will not be refunded.

I accept Paypal and Etsy Direct Checkout. Payment is due upon purchase.

NOTE: Etsy will charge applicable state sales tax (for purchase and shipping cost) during the checkout process.

To avoid delay in receiving your item(s), please make sure you have the correct "ship to" address. The system might default to your Paypal account address. If you notice the address is not where you want the item shipped after you've made your purchase, please let me know ASAP to avoid delays. All items are already made and are shipped within 2-3 business days. If you need something faster, please let me know and I can see if I can accommodate the request.

All items are shipped USPS. If you prefer UPS or Fedex, please let me know and I will adjust shipping cost accordingly.

UNITED STATES ADDRESSES:
For items 16oz and under (all pouches and coin purses), it is more economical to ship by USPS First Class Mail (it takes 5-7 days once it is shipped). If you would like priority shipping, please convo me and I will adjust shipping charge accordingly.

Items over 16oz (all bags and quilts) are shipped by USPS priority mail with delivery confirmation. This USUALLY takes 2-4 days once it's shipped. Tracking number will be forwarded to you when merchandise is shipped.

If you are buying more than 1 item, I will refund shipping cost difference in excess of $2.

Insurance is extra. Please let me know if you would like insurance and I can adjust your invoice accordingly.

INTERNATIONAL ADDRESSES:
I ship USPS first class international. Tracking and insurance is not available with this shipping option. Buyer must assume the risk. Shipping times vary and can take up to 4 weeks. Please note, to keep shipping costs down, I generally use recycled boxes where possible.

I cannot be held responsible for lost packages, damages incurred during shipping, taxes or fees.

DUTIES/CUSTOMS CHARGES:
For buyers outside of the USA, you are responsible for any duties or customs charges. Please do not ask me to mark the parcel as "gift" or ask me to be "creative" in stating price of the goods.

If you have any questions or concerns, please contact me before leaving feedback. I’d like the opportunity to fix any issue that you might have. My goal is to make sure that you are happy with your purchase and it is a positive experience.