tattooedraven's Shop Policies
Thank you for visiting Raven here on Etsy!
My shop is my way of displaying my creations. I enjoy making the items I do and hope you find them equally pleasing.
Raven accepts Paypal only since Paypal is a secure and easy way to pay through the web.
You do not need a Paypal account to use Paypal. You can use a credit card with Paypal or simply pay with your paypal account.
Raven will ship your purchase within 48 hours of your payment clearing. She normally ships USPS Priority Mail dependent on item size and does ship internationally via USPS (we can work together on any additional shipping costs as needed).
Raven is a no frills packager (to save on costs) and takes every precaution in packaging and shipping your purchase to ensure it arrives to you unharmed/undamaged. Raven cannot guarantee a refund for any USPS shipping errors (ie. getting lost or damaged in the mail).
Refunds and Exchanges
If you feel the need to return your purchase please contact Raven as soon as possible after receiving your purchase.
Please return the item(s) within 7 days of receipt of your purchase in unused condition and return via USPS; you will be responsible for return shipping costs.
Custom orders are none refundable.
When the piece(s) makes its way back to Raven, she will refund your payment or make arrangements for a replacement item.
Tutorials refund policy:
Because the beading tutorial is a digital good (PDF file), it is unfortunately nonrefundable. A transaction becomes final once the PDF file of the beading tutorial is downloaded or e-mailed to the you.
Additional Policies and FAQs
If you see an item in Raven's shop and would like something similar, or a piece altered/personalized, please contact her and let her know what you are looking for. Raven is always happy to make adjustments within reason.
Thank you so much for stopping by the shop and I hope you have a great day!
Last Updated October 20, 2014