TaviaSanza

Jewelry and Art by Tavia Sanza

New York, United States

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Announcement    Unique Handmade Statement Jewelry and Contemporary Art ! http://www.taviasanza.com

Announcement

Unique Handmade Statement Jewelry and Contemporary Art ! http://www.taviasanza.com

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Tavia Sanza

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Tavia Sanza

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Quality 5 Shipping 13 Customer service 13

Shop policies

Last updated on August 10, 2011
I have a website at taviasanza.com there is a lot of art work up that is not posted on etsy. I still have a great deal of work to do on the site and I am interested in feedback so feel free to let me know what you think.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Refunds are on a case by case basis. I dont offer refunds on custom orders or
items from the sale section of my shop. I will only refund items that are returned to me in good condition. If your item gets lost on the return trip I am not accountable, if it is damaged when I receive it I will return it to you without a refund.

I will usually make an exchange if the items in question are of equal value. It depends on the items message me and I will let you know what I can do.

If you want a custom order or alteration please contact me and I can let you know what it will cost, but you must contact me as each item is different.
Payment
I prefer Paypal, but I will take personal checks. I wont ship the item until the check clears so it might take longer for you to get your purchases.

Also, I am not responsible if the check never arrives, I will contact you as soon as I receive the check and then again once it clears.
Shipping
I ship with USPS first class mail with a tracking number. (unless its international then you must request a tracking number as the shipping price will increase substantially)

Custom orders do take extra time, if you contact me I can let give you a more specific idea of when you should receive your item. Though it can take up to 21 days the usual time for custom orders however is about 7-10 days in a slow season and around 12-18 in a busy season.

INTERNATIONAL SHIPPING-Buyer is responsible for all taxes,fees and requesting insurance.
Without insurance, the buyer is responsible for lost or damaged items . My international shipping rates do not include insurance. If you want to purchase insurance, tracking numbers, or upgrade to priority mail, please message me. I am not responsible for stolen, lost, or damaged packages.