tcllamas

Twin Creeks Llamas

Bentonville, Virginia 468 Sales On Etsy since 2009

5 out of 5 stars (105)

tcllamas

Twin Creeks Llamas

Bentonville, Virginia | 468 Sales

Shop owner

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All Items

Donna

Contact shop owner

Donna

Announcement    Hello! And welcome to Twin Creeks Llamas! If you’re looking for something “llama”, you’ve come to the right place. I hope that you find something you like while visiting my shop. Many items I make are one of a kind. So if you see something you’d really like to have, better snatch it up quick, before it disappears. I'll be adding new things soon, so keep checking back. Special note: Each item is carefully packaged and wrapped in tissue paper. Thanks for visiting.

Announcement

Last updated on Nov 11, 2019

Hello! And welcome to Twin Creeks Llamas! If you’re looking for something “llama”, you’ve come to the right place. I hope that you find something you like while visiting my shop. Many items I make are one of a kind. So if you see something you’d really like to have, better snatch it up quick, before it disappears. I'll be adding new things soon, so keep checking back. Special note: Each item is carefully packaged and wrapped in tissue paper. Thanks for visiting.

Reviews

Average item review
5 out of 5 stars
(105)
See reviews that mention:
quality 21 shipping 29 customer service 14

Shop policies

Last updated on November 10, 2019
Welcome, and thank you for visiting the Twin Creeks Llamas shop. I hope you find something that brings a smile to your face. Please read the policies below, and don’t hesitate to contact me if you have any questions or suggestions.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your satisfaction is of utmost importance. If for any reason you are not pleased with your purchase, please contact me within 7 days of receipt of item. –I will issue a refund only after receiving the work, and it is in saleable condition.
-Shipping charges will not be refunded
-Shipping charges to return an item are covered by the customer
-Refunds are NOT offered for shipping errors (getting lost or damaged in the mail). That’s what insurance is for. Thank you and I appreciate your business
Payment
Once you have made a purchase, payment must be received within 3 days, or the sale will be canceled and the item will be relisted. If you have any difficulties with payment or would prefer to pay by check or money order, please contact me and I will be happy to work with you.
Shipping
I do not offer free shipping for the following reasons. Most shops that are offering free shipping are raising the prices on their merchandise to cover the highest possible postage rate for that item. I feel that is deceptive and unfair. I offer calculated postage on each item based on the weight and dimensions, so you are always paying only the actual postage rate based on your location. Sometimes the calculated rate for multiple items comes in too high, and if that is the case, I will refund to you the portion of the postage that you paid in excess. I price my items competitively and I don't wish to make money on excess mailing costs.