Teapots and Robots
teapotsandrobots16's Shop Policies
I hope you have had fun visiting my shop. Please come back often as I am always adding new items. I have a love for many things, so you never know what you'll find!
If you have any questions at all in regards to custom orders or my products, please convo me. I am happy to meet you, talk with you and work with you.
I accept payments through Paypal. Paypal will also process your credit cards.
Items are shipped USPS First Class, Priority, or Parcel service.
If you have a question about shipping methods or would like an upgrade to quicker shipping contact me, preferably before buying the item so that I can update the shipping method for your purchase.
In my continued effort to encourage buying locally, I will gladly arrange pick-up/delivery with you if you are local and save you shipping costs! Just convo before you make your purchase and I will take off the shipping cost.
If you don't see your country listed then send me a conversation and I will check on shipping cost for that item.
For overseas purchases on some items, if you would like to change the priority shipping to first class, please send me a conversation and I can change the shipping for you, it might save you a few dollars.
Seller is not responsible for items lost or damaged in the mail. I take care in shipping and handling to get your items to you safely. If you want your item insured, please notify me upon payment. I don't duplicate any of my work so most items can not be replaced.
Residents outside the US, you can send me a conversation and I will get a shipping cost to you for your specific area.
Refunds and Exchanges
Returns will be accepted only in the instance where there is a fault with the product you have purchased. You must notify me immediately upon receipt of your purchase if there is a problem.
All products must be returned with its original packaging within 14 days of notifying me of your concern unaltered and without damage. Once the product has been received you will be issued an offer of replacement. Most of my items are one of a kind and not duplicated, Or a refund should there be no further supplies available to reproduce a like or similar item.
If a refund is granted, it will be issued upon receipt of your return of the original product, less shipping and handling costs.
Additional Policies and FAQs
Artist Copyright - All works of art within this shop are protected under U.S. copyright laws and international conventions. No portion of the artist's work or statements may be used, downloaded, reproduced using any means, copied, linked to, or transferred electronically, without prior written permission from the artist.
Last Updated March 10, 2012