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Shop policies

Last updated on December 28, 2011
Welcome to Tejer Bien! Everything I sell is handmade by my me.

Thank you for visiting my shop!

Visit my Blog:
Lern to knit & crochet www.thebestknittersguide.com

Visit my other shops:
Wallets, Purses, Toys and more at lleipi.etsy.com
Organic clothes & handmade toys at cottonpompom.etsy.com

Accepted payment methods

Returns and exchanges
Returns are accepted within 3 days of delivered shipment. I will not take returns after this time.

Items must arrive in the new condition as they were sent and free of odors (cigarette, perfume, pet) or they will not be accepted.

Return shipping cost is the buyer's responsibility. I will refund the cost of the item minus shipping charges and a 5% restocking fee.
I accept Paypal in which you can pay straight from your own account with credit card or check.
Payment must be made within 72 hours after order completed. If I do not received a payment after that time, I will have to cancel the sale and relist the item.
All items will ship in 1-2 business day after cleared payment. I use Correo Argentino via "Correo Certificado" (Priority Mail) which provides a tracking code to prevent the loss of the shipment.
It usually takes about 2 weeks to arrive. If there is any delay, it is most likely the result of a logistics issue at the local offices.
I do not refund for lost packages. If you want a different way of shipping or pay more for insured one, you must contact me and I will make any arragements to fulfill your request.
The buyer is responsible for customs fees.
Additional policies and FAQs
*Custom orders*
I would be happy to set up a custom order for you. If there is a certain color preference you would like, send me a conversation and let me know what you would prefer. If there is a certain size that you would like, this is workable to. The custom order can take anywhere from 3-10 business days to finish from the date of purchase, unless I specify otherwise. If I am unable to complete it in that time frame I will contact you.

I would really apprecitate feedback. Alot of time is invested in me making the item (s) and to run my shop I really rely on customer safisfaction.

*colors may vary from screen to screen*