TellerHill

Hemp Dog Collars, Leashes, Bow Ties & Corsages

| Hyde Park, New York
3,393 Sales | 5 out of 5 stars

Star Seller.

This seller sets a shining example for providing a great customer experience, with a history of 5-star reviews, on-time shipping, and quick replies to any messages they received.

Announcement    Our busy season is here! We appreciate everyone's patience as we hand make each item to order. Our current production time (the time it takes us to make your items) is 10 business days for collars. Bandanas will ship in 1-3 business days. As soon as we can we will adjust our shipping time to get things out more quickly.

Please plan on additional time for your order to get to you as the USPS has announced slowdowns in the mail system this fall.

Sign up for the VIP email list to access special deals!
Sign up at TellerHill.com

Our current processing time (the time it takes for us to make your item) 10 days) We appreciate your understanding that, once your package is with the USPS, we have no control over the time it takes to get to you. If you need your item quickly we recommend upgrading to priority or priority express shipping.

Announcement

Last updated on Oct 7, 2021

Our busy season is here! We appreciate everyone's patience as we hand make each item to order. Our current production time (the time it takes us to make your items) is 10 business days for collars. Bandanas will ship in 1-3 business days. As soon as we can we will adjust our shipping time to get things out more quickly.

Please plan on additional time for your order to get to you as the USPS has announced slowdowns in the mail system this fall.

Sign up for the VIP email list to access special deals!
Sign up at TellerHill.com

Our current processing time (the time it takes for us to make your item) 10 days) We appreciate your understanding that, once your package is with the USPS, we have no control over the time it takes to get to you. If you need your item quickly we recommend upgrading to priority or priority express shipping.

Items

3393 Sales
 

All Items

Jane and Tory

Contact shop owner

Jane and Tory

Reviews

Average item review
5 out of 5 stars
(534)
See reviews that mention:
Quality 156 Shipping 67 Customer service 79

About TellerHill

Sales 3,393
On Etsy since 2015

Teller Hill - beautiful, sustainable slow fashion for dogs

Welcome to Teller Hill!

Teller Hill is a labor of love: love for dogs and love of the natural world around us.
We are a mother/ daughter team and had always wanted to have a business together.

Our Why:

Heartache challenged us in late 2015. The passing of my father, Jane's husband of over 50 years, and two weeks later the passing of our dog, Pete, both from cancer, brought our lives to a standstill. But in that challenging time we saw an opportunity to work together to support each other and make the world a healthier place.
We knew that toxins in our environment contributed to the cancers that had taken our family members too soon. We were, and are, determined to reduce this exposure for pets and their people so that others won’t have to suffer the same heartaches.
With a lifetime of being dog moms and sewing, making eco friendly and beautiful accessories for our new pups, Waldo, Pepper and their friends was the logical next step. We soon realized how much plastic is used by the pet industry and were appalled, knowing plastics are a major source of toxins in the home and pollution on the earth that will last for generations. We are determined to change that!

Walking the Eco Friendly Walk:

In 2017 our shop changed over to solar power, in 2018 we started our Pay It Forward program to share gently used collars with local shelters and take products out of the waste stream. In 2019 we started our Hardware Rescue Program to reduce the use single use plastics and Teller Hill is taking the next step! We now offer Hemp Webbing!!

Join the Pack and Do Good while Looking Great!

Using hemp will significantly reduce plastics in the environment and toxins that our pets and children are exposed to. Check out our FAQs to find out more about our Pay It Forward and our Hardware Rescue Programs.

Please Join us on our journey to create a healthier world for all of us one hemp collar at a time!
Come visit us at our new website https://www.TellerHill.com

Shop members

  • Jane

    Owner

    I love fabric. I love making useful things. I love dogs and I love my daughter. Working with Tory to build Teller Hill has been a healing and happy experience for me.

  • Tory

    Owner

    I have been working with natural textiles for as long as I can remember. As a child my I learned to sew and draft patterns with my mom. Now I am so lucky to have the opportunity to work with her in our Etsy shop!

  • Waldo

    Marketer

    At four years old Waldo has already taken on lots of responsibilities. He is a model and quality assurance tester for Teller Hill pet products. He is also the official studio greeter :)

  • Pepper

    Quality Assurance

    Pepper loves to be outdoors and running in the woods and on the trails. She always wears a Teller Hill Collar and we monitor closely for any design flaws so we can continue to improve our products all the time!

Shop policies

Last updated on September 19, 2021
Welcome to Teller Hill. Located in the heart of the Hudson Valley we take inspiration from the beauty of nature all around us as well as our multi cultural heritage. We use our 50+ combined years of sewing and crafting experience to choose high quality, all natural materials to create accessories for your pet that meet your high standards and eco friendly lifestyle.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
ITEM IS NOT WHAT YOU EXPECTED?
*You must contact us using Etsy Convo before you mail any item back*
Please let us know within 14 days of receiving it. You may return the unused, undamaged item and we will replace it with something else or refund the purchase price minus the $6 restocking fee and associated taxes. Shipping costs are not refundable. If you would like we can send you a return shipping label. The cost of the return shipping label will be deducted from any refund amount due to you.

DID YOU ORDER THE WRONG SIZE?
*You must contact us using Etsy Convo before you mail any item back*
Please contact us within 14 days. We will work with you to exchange the item for a different size or resize the original item. We will use our discretion to decide which will be done. There is a $6 fee for this to cover restocking and the shipping of the new or adjusted item back to you. If you choose to get a refund instead of exchanging the item there will be a $6 restocking fee and associated taxes deducted from any refund amount due to you.

DID WE MESS UP?
Please contact us right away. We want to make it right!
Your item may be returned for a refund or exchange. Please contact us within 7 days and return the item within 14 days in original, unused condition. Items showing wear or tear will not be accepted for return. You must contact us using Etsy Convo before you mail any item back. We will send you a return shipping label.
Payment
We accept PayPal, Credit Cards, Debit Cards and Etsy gift cards. shipped as soon as Item price does not include shipping costs. As we are based in New York state we only charge tax on items shipped New York State destinations.
Shipping
We will ship USPS first class or priority shipping whichever the buyer prefers. All shipping costs and additional insurance charges are the responsibility of the buyer.
If you would like to have your items shipped via a different carrier we are happy to do that, but please contact us prior to your purchase.
Additional policies and FAQs
If you have special requests for color or fabric please feel free to contact us. We are happy to work with you and try to meet your needs!
Privacy
I will email you so you are first to know about our semi annual sales. If you do not want to receive this email let me know and I will remove your email address from the list.

More information

Last updated on May 17, 2021
Frequently asked questions
Fabric choices/ availability

If you are placing a custom order and would like choose a fabric not currently listed in our shop please send us a convo. We would love to work with you and will do our best to find your dream fabric!

Custom and personalized orders

Custom orders are always welcome! Please send us a convo with the details of your request. We will reply within 24 hours and work with you to create a custom listing just for you!
Please note that your listing must be purchased by you before we can begin to work on creating it. Also, custom orders are not eligible for returns or exchange.

Care instructions

Collars & Leashes (except waxed canvas):
We recommend hand washing collars but they may be machine washed on gentle /cold cycle & air dried flat.

Waxed Canvas Collars & Leashes:
Wipe clean with a damp cloth. Re-wax as needed

Please make sure not to leave your pet's new collar where it could be chewed or ingested. Check your pet's collar for wear & tear regularly. Never leave your dog tied up (inside or outside) in their collar while unsupervised. We do not offer refunds on items that have been chewed.

Bows & Corsages:
Surface clean with a damp cloth. Air Dry.

Key Fobs:
We recommend hand washing collars but they may be machine washed on gentle /cold cycle and air dried flat.

Matzo Ball Toys:
Surface Clean with damp cloth Only.

Safety

You know your pup better than anyone. Please choose a collar of appropriate size and strength. If you feel your new Teller Hill collar is not appropriate for your pup convo us right away. We are happy to exchange the collar & work with you to create a collar that meets your pup's needs.
*custom & personalized items are not eligible for returns or exchange.

Please make sure not to leave your pet's new collar where it could be chewed or ingested. Please check your pet's collar for wear and tear regularly. We do not offer refunds on items that have been chewed.

Never leave your dog tied up (inside or outside) in their Teller Hill collar.

What Kind of Buckle Should I Choose?

Teller Hill offers a choice of sturdy side releasing buckles.
- Black plastic YKK side release buckle for a sporty or rugged, outdoorsy look.
- Cast Silver aluminum or Brass Plated metal side release buckles
(sturdy, light, and engravable) for a special occasion or to add a little bling.

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Return Policy

We do not have stock on hand to 'swap' items.
Please message us before you send any item back and, of course, if you have any questions.

Full Return and Exchange details available in the Returns section of policies.

How are the Collars Made?

Each collar is handmade just for your pet with the same love and care that we use to make collars for our own fur babies.

We use high quality buckles, all natural hemp webbing & fun designer fabrics to create our special collars for style, stability, and strength.

Every connection point is professionally sewn to provide extra strength and keep your pup safe!

Hardware Rescue Program

We know you want to be as gentle to the earth as we do and keeping materials out of the waste stream is a great way to do that!
You can now send us your old Teller Hill Collar and we will re use the hardware on your new Teller Hill Collar AND give you 10% off for being the awesome recycler that your are!!

Details:
- Only Teller Hill Collars are eligible
- Collars with cut, chewed or damaged hardware are not eligible
- You must convo us to tell us that you are sending a collar and it must include the tracking number for the return package.
- We will convo you when we receive your returned collar with a Thank You coupon for 10% off your next Teller Hill purchase - good for one year from date of return.

Sizing details

Our Standard Sizes are:
XS 8.5 - 12" x 1/2" wide
S 11 - 15" x 3/4" wide
M 14 - 20" x 1" or 1.5" wide
L 17 - 24" x 1" or 1.5" wide
XL 20 - 30" x 1" or 1.5" wide

We are happy to accommodate custom size combination requests such as an XS that is 3/4 inches wide.
Please measure your pup carefully as custom collars are not eligible for returns or exchanges.