TelmaMota

Contemporary, feminine, unique handmade jewellery.

Fafe, Portugal | 69 Sales

TelmaMota

Contemporary, feminine, unique handmade jewellery.

Fafe, Portugal 69 Sales On Etsy since 2010

0 out of 5 stars
(27)

Announcement   Welcome and thank you for visiting my etsy shop, all of my jewellery is designed and carefully handmade by me in my studio in Portugal.

Please note that items made to order take about 3 weeks to ship. Items ready to ship are shipped within 3-5 business days of purchase. Please read my shop policies carefully before you made your order.

Visite my website/social networks for news and updates:
site: www.telmamota.com
facebook: http://www.facebook.com/telmamotajewellery
instagram: http://instagram.com/telmamota_jewellery

Thank you for your visit!

Announcement

Last updated on Jan 4, 2018

Welcome and thank you for visiting my etsy shop, all of my jewellery is designed and carefully handmade by me in my studio in Portugal.

Please note that items made to order take about 3 weeks to ship. Items ready to ship are shipped within 3-5 business days of purchase. Please read my shop policies carefully before you made your order.

Visite my website/social networks for news and updates:
site: www.telmamota.com
facebook: http://www.facebook.com/telmamotajewellery
instagram: http://instagram.com/telmamota_jewellery

Thank you for your visit!

Telma Mota

Contact shop owner

Telma Mota

Reviews

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quality 4 shipping 7 customer service 2
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About

fall in love with your jewels

telma mota jewellery is a Portuguese brand, born of the desire for constant learning, with regard to the creation of unique pieces that stand out by originality.

Inspired by the feminine universe and nature, telma mota jewellery looks for the essence of woman in every detail, be it the flower body of a tree or a leaf, as well as the crochet technique itself.

Each collection transmits its own concept, through a set of delicately worked forms.

Apologist for the elegance of details and simplicity, the jewelry brand uses superior materials, namely sterling silver.
With a contemporary and romantic character, telma mota jewellery offers every woman the opportunity to complete her look with a touch of elegance and sublime style.

Shop members

  • Telma Mota

    Owner, Maker, Designer

Shop policies

Last updated on January 4, 2018
By placing your order, the customer accepts the Terms and Conditions presented here and the prices of the articles in question.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation: before item has shipped
I don't accept returns
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Items on sale
Returns and exchange details
*Cancellations*
You may cancel your order before making payment. After payment the order can not be canceled.

*Returns and Exchanges*
If you are not satisfied with your product, you can exchange it within 14 days of receiving your order. To do so, send an email to telmamota.atelier @ gmail.com with this indication.

After 14 days returns will not be accepted.

The item must be returned in perfect condition, with no signs of use and in it's original packaging as received. Shipping costs arising from the exchange are the responsibility of the customer.

The exchange may only be made for an item of equal or greater value, and the excess amount will be paid by the customer. Custom orders can not be exchanged.

We do not accept returns.

*Repair Guide*
Under normal conditions of wear and tear (see jewellery care), your telma mota jewellery should last a lifetime, but if your telma mota jewellery needs to be repaired, please contact us to discuss the repair and charges. On rare occasions we are unable to repair customer jewellery, the main reasons being we no longer carry spare components.
Payment
*Payment*
Payment is made through PayPal or bank transfer and must do within 3 business days after purchase, otherwise the purchase will be canceled.

*Taxes*
International customer is responsible for any additional duties or taxes arising from shipments made ​​from Portugal (tariffs).

*Prices*
We reserve the right to change the price of the articles or the conditions of sale or to make promotional campaigns at any time.
Shipping
*Shipping*
All orders are shipped from Portugal by registered mail, in their own box and in a padded envelope, 3-5 business days after confirmation of payment and you will be notified by email.
Multiple pieces will be packed in the same box, if you want individual boxes, please tell us and we provide it.
If you're buying a gift and want it to be shipped to a different address, just let us know the address in "note to seller" at checkout. We also can add a note card with your message.

*Shipping Time*
» Portugal: 1-2 days *
» Europe: 4-8 days *
» Rest of World: 6-15 business days *

* Estimated time may vary taking into account external factors such as weather conditions, delays in services, etc..

*Mail lost*
All orders are sent by registered mail to avoid loss. The order will be shipped to the address specified at checkout. Please make sure you provide the correct address.
If your order is returned due to incorrect address or if you don't pick up your order, an extra shipping fee of 6,00€ will be charged to ship it again.
Additional policies and FAQs
*Stock*
We try to have available all the pieces presented in the online store, however sometimes there may be stock faults. In this case, and because all of our articles are handmade, we ask you to wait up to 3 weeks for shipping. Whenever this happens you will be notified by email and we will try to expedite your request as soon as possible.

*Packaging*
Our jewellery comes beautifully wrapped in a box that you can use to save the piece when not in use, or to offer as a gift if that is the reason for your purchase.

Multiple purchases will be packaged in the same gift box to cut down on unnecessary waste. If you require each piece to be individually packed (especially in the case of gift-giving) please leave us a note in the 'Message to Seller' at checkout!

*Warranty*
According to the Portuguese law, all articles have 2 years warranty from the date of purchase. However, we are not liable for damages in articles derived from lack of precaution and for improper use.

*Custom Order*
Custom orders are welcome, please send us an email to telmamota.atelier [!at] gmail.com with your idea.

*Wholesale*
Are you interested in purchasing our pieces in wholesale? Send us an email to telmamota.atelier @ gmail.com with a brief description of your project.


*JEWELLERY CARE*
All of our jewellery is made of sterling silver or gold plated sterling silver, is handmade and should be handled with care. You should store your jewellery in the box when not using and you should clean them from time to time to retain all its original beauty.

Do not use chemicals, creams, lotions or perfume that can change the color and oxidize the metals. Do not wear your jewellery in bath, swimming pools, spas and gyms.

Black oxidation will often wear away and become lighter with time and continuous wear, but consider this as the natural aging of your jewelry. If you want your jewellery to be totally black again, we can do it, please send us a message. A fee will be charged for the service. The same applies to gold plated pieces.

If you have any questions you may contact us by email to telmamota.atelier [!at] gmail.com
Thank you!

Telma Mota © all rights reserved
www.telmamota.com