TempestSociety

Handmade Jewelry | Designed and Crafted in Toronto

Toronto, Canada
1,997 Sales | 5 out of 5 stars

TempestSociety is taking a short break

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Note from shop owner Hello! I will no longer be accepting Christmas orders- the shop will open after the 25th :) If you have already placed an order with me, your order is either being made or has already shipped! Please message me if you have any questions about your order. Thank you, and Happy Holidays!

Note from shop owner

Last updated on Dec 21, 2020

Hello! I will no longer be accepting Christmas orders- the shop will open after the 25th :) If you have already placed an order with me, your order is either being made or has already shipped! Please message me if you have any questions about your order. Thank you, and Happy Holidays!

Ali

Contact shop owner

Ali

Reviews

Average item review
5 out of 5 stars
(485)
See reviews that mention:
Quality 66 Shipping 57 Customer service 81

About TempestSociety

Sales 1,997
On Etsy since 2015

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Shop members

  • Ali

    Owner, Metalsmith

Shop policies

Last updated on November 12, 2017
Welcome to my shop policy page.

Send me an email or Etsy convo for any and all questions.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Returns, exchanges and refunds are done on a case to case basis. While your satisfaction is my highest aim, if for some reason you are unhappy with your purchase, please contact me to work out a solution.

Because of the nature of their design, custom orders are non-refundable and non-exchangable.

I cannot refund or exchange earrings for reasons of hygiene, unless they are damaged or are a wrong order
Payment
I accept direct checkout, Paypal and Etsy Gift Cards.

Orders will be shipped once payment is received. Most items are made to order, unless it is an already made one-of-a-kind piece, in which case this will be reflected in the processing time. Items will be shipped within 1-3 weeks turnaround time of the order being placed, depending on production time, the popularity of the item, and our communications based on your needs. Already made items will usually ship within a week maximum of the order being placed.

Order cancellation is possible within 48 hours of your order, but afterwards, if I have already started on your item there will be a 20% restocking fee for cancellations.

I have the right to refuse or cancel sales if needed.
Shipping
I ship all my items through Canada Post. Most made to order items will be shipped within 1-3 weeks of the order being placed, unless otherwise stated.


Additional items in the same shipment ship for free.

Delivery Times:
Canada: 1 week, but usually only a few days, if not overnight, depending on what province you live in
US : 1-2 weeks , but usually within a week
International: 1-3 weeks

Most parcels are sent with tracking, but not always, depending on where the item is being shipped. If you need to upgrade your shipping for faster delivery for any reason, please let me know.


Please understand that parcels get lost, sometimes get accepted at the wrong address, and can take long periods of time to arrive depending on where you live outside of Canada.

The buyer is responsible for any applicable custom fees or taxes. I am not responsible if a buyer fails to accurately write their shipping address when checking out. I will send items to the address on the buyer's invoice, unless I have been told otherwise beforehand.

I recycle much of my packaging.