TemplatedDotShop

This Privacy Policy describes how and when TemplatedDotShop collects, uses, and shares information when you purchase an item from my shop, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy. You can review Etsy’s Privacy Policy to learn more about how Etsy collects and uses your information.

Information I Collect
To fulfil your order, Etsy provides me with certain information, such as your name, email address, order details, and any information you choose to provide when contacting me. Because my products are digital downloads, I generally do not need or use a postal address unless it is included by Etsy for order, tax, or legal purposes.

If you contact me directly, you may choose to provide additional information so I can respond to your question, help with a purchase, or provide customer support.

Why I Need Your Information and How I Use It
I use your information for limited purposes, including:

To fulfil your order and provide access to your digital product.
To respond to messages, questions, or customer support requests.
To settle disputes or resolve issues with an order.
To comply with Etsy’s Seller Policy and Terms of Use.
To comply with legal, tax, or regulatory obligations.
To improve my products, listings, and customer experience.
I do not use your information to send marketing messages unless you have given clear consent. Purchasing from my shop does not automatically add you to a mailing list.

Information Sharing and Disclosure
I share your personal information only in limited circumstances:

Etsy: I share information with Etsy as necessary to provide my services and comply with Etsy’s policies and Terms of Use.
Service providers: I may use trusted third-party services to help operate my business, such as bookkeeping, tax, file storage, or email services. I only share information needed for those services.
Legal compliance: I may collect, use, retain, or share information if I believe it is reasonably necessary to respond to legal requests, enforce agreements, prevent fraud, resolve security issues, or protect the rights and safety of my customers or others.
Business transfers: If I sell or merge my business, customer information may be disclosed as part of that transaction, only as permitted by law.
I do not sell or rent your personal information.

Data Retention
I retain your personal information only for as long as necessary to provide my services, comply with legal and tax obligations, resolve disputes, and enforce agreements.

To help you and to meet our record-keeping obligations; business records are kept for at least five years.

Transfers of Personal Information Outside the EU
If you are located outside Australia, the United Kingdom, the European Union, or another region with specific data protection laws, please note that your information may be stored and processed in other countries through Etsy or trusted third-party services I use to run my shop.

These countries may have different data protection laws than your own. When I transfer or process personal information, I do so only as necessary to provide my services, comply with legal obligations, or operate my business.

Your Rights
If you live in certain regions, including the European Union, United Kingdom, or other areas with privacy rights, you may have the right to:

Access the personal information I hold about you.
Ask me to correct or update your information.
Ask me to delete your information, except where I need to keep it for legal, tax, fraud prevention, or legitimate business reasons.
Object to or restrict certain uses of your information.
Withdraw consent for marketing communications, if you previously gave consent.
Make a complaint to your local data protection authority.
If you would like to access, correct, or delete personal information held by Etsy, you may need to contact Etsy directly through Etsy.com/help.

How to Contact Me
For purposes of applicable data protection laws, TemplatedDotShop is the data controller of personal information I receive through Etsy.

If you have any questions or concerns about your privacy, you can contact me through Etsy Messages or at:

Email: hello@templated.shop
Shop: TemplatedDotShop