tendermomentsllc

Tender Moments by April Cobb

Detroit, Michigan 256 Sales On Etsy since 2009

5 out of 5 stars (68)

tendermomentsllc

Tender Moments by April Cobb

Detroit, Michigan | 256 Sales

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April Cobb

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April Cobb

Announcement    Follow us on Instagram @tendermomentsllc and "Like" Us on Facebook facebook.com/tendermomentsllc to received special offers and to get a behind the scenes look at our handcrafted gifts, decor, and events!

Announcement

Last updated on Jan 22, 2018

Follow us on Instagram @tendermomentsllc and "Like" Us on Facebook facebook.com/tendermomentsllc to received special offers and to get a behind the scenes look at our handcrafted gifts, decor, and events!

Reviews

Average item review
5 out of 5 stars
(68)
See reviews that mention:
quality 5 shipping 9 customer service 6

About tendermomentsllc

Sales 256
On Etsy since 2009

Around the web

Production partners

  • Seventy Eight Graphics

    Detroit, MI

    They print my custom t-shirts

Shop policies

Last updated on January 22, 2018
I started this business because I enjoy making unique designs that embrace the memorable high points of life.

Our aim is to assist others in capturing, creating, and cultivating TENDER MOMENTS.

Our products and services are a reflection of our desire to capture some of life's TENDER MOMENTS. They are designed, created, and delivered with TMC (Tender Moment Care).

I look forward to serving you!

Warmest Regards,
April M. B. Cobb
President & Principal Designer
april [!at] tendermoments.org
www.tendermoments.org

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Our products are handcrafted and made to order for each customer. Each product is securely constructed and very carefully packaged to ensure that it arrives safely at its destination. In the unlikely event that your order does not reach you in excellent condition, please notify Tender Moments, LLC within 48 hours of receipt that your order arrived damaged and indicate that you wish to return or exchange it. A damaged item must be returned to us within 14 days of delivery, and must be in original condition. ABSOLUTELY NO REFUNDS OR EXCHANGES WILL BE GRANTED FOR ITEMS (i.e.,DIAPER WREATHS, DIAPER CAKES,TOWEL CAKES, etc.) THAT HAVE BEEN DISASSEMBLED, UNWRAPPED, RE-WRAPPED, OR OTHERWISE TAMPERED WITH.

Due to the nature of CUSTOM products, NO refunds or exchanges will be granted for CUSTOM items.

Products returned for any other reason are subject to a 25% restocking fee, after shipping cost. All shipping is the responsibility of the customer.
Payment
We accept Etsy Direct Checkout, PayPal, and Etsy Gift cards as methods of payment. Payment is required within 24 hours of submitting an order. Failure to submit payment within the designated time frame will result in a delay and/or cancellation of your order. In the event you would like to cancel your order please notify Tender Moments, LLC (via ETSY conversation) within 24 hours of submitting an order.
Shipping
Our products are handcrafted and made to order for each customer and usually ship out within 7 days. Upon shipping, additional shipping times apply depending on location. In general you should receive your order between 7-14 business days.
Additional policies and FAQs
FAQs: The Baby Love Diaper Wreath & Cake Collection
Q. Are the diapers useable?
A. Yes, the diapers used to construct our diaper wreaths and diaper cakes are useable. We do not use any glue or tape or directly on the diapers that would damage or destroy the diapers.

Q. What type of diapers do you use?
A. For Diaper Wreaths/Cakes constructed with disposable diapers we use Pampers Swaddlers. For Diaper Wreaths/Cakes constructed with cloth diaper we use Gerber prefold birdseye 3-ply cloth diapers.

Q. What size are the diapers?
A. We use Size 1-2 diapers (fits babies up to approx. 15 lbs.)

Q. Will my Diaper Wreath/Cake come wrapped?
A. Yes, all of our Diaper Wreath and Diaper Cakes arrive wrapped in tulle and adorned with ribbon.

Q. How long will it take to receive my order?
A. Our products are handcrafted and made to order for each customer and usually ship out within 7 days. Upon shipping, additional shipping times apply depending on location. In general you should receive your order between 7-14 business days.

Q. Do you do custom orders?
A. Yes, we welcome custom orders. Please contact us via the custom request feature and/or email directly at tendermoments [!at] live.com for additional information.