TenDigitCreations

Wax Melts ~ Body Products

Douglasville, Georgia | 26682 Sales

TenDigitCreations

Wax Melts ~ Body Products

Douglasville, Georgia 26682 Sales On Etsy since 2008

5 out of 5 stars (14930)
Amber Harper

Contact shop owner

Amber Harper

View all 26 items

Announcement    U.S. Shipping is currently a flat rate of $8.50 regardless of how many items you buy! Wax Customs will be available May 17 - May 20 on our main website (tendigitcreations.com) -- visit for more info!

Welcome to Ten Digit Creations -- enabling your scented wax addictions since 2008! You can also visit us at tendigitcreations.com
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Come join our Facebook group and interact with the coolest customers on the planet <3 https://www.facebook.com/groups/tendigitcreations/

Follow us on Instagram: www.instagram.com/tendigitcreations
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IMPORTANT NOTICE: Please make sure you are familiar with our shop policies before making a purchase with us. Your purchase from us signifies your acceptance of our policies.
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We appreciate your business!
~ Ken & Amber

Announcement

Last updated on May 3, 2019

U.S. Shipping is currently a flat rate of $8.50 regardless of how many items you buy! Wax Customs will be available May 17 - May 20 on our main website (tendigitcreations.com) -- visit for more info!

Welcome to Ten Digit Creations -- enabling your scented wax addictions since 2008! You can also visit us at tendigitcreations.com
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Come join our Facebook group and interact with the coolest customers on the planet <3 https://www.facebook.com/groups/tendigitcreations/

Follow us on Instagram: www.instagram.com/tendigitcreations
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
IMPORTANT NOTICE: Please make sure you are familiar with our shop policies before making a purchase with us. Your purchase from us signifies your acceptance of our policies.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
We appreciate your business!
~ Ken & Amber

Reviews

Average item review
5 out of 5 stars
(14930)
See reviews that mention:
quality 317 shipping 2567 customer service 1789
View all 14930 reviews

About

Wax Melts, Bath & Body Products, Hair Care, and Pet Care! Come On In ~ We're Fabulous ;)

We're a husband and wife team just hanging out with our furry kids (the human kids are grown and on their own). Ten Digit Creations has been in the homes of humans worldwide since 2008!

If you're really curious, feel free to read the interview I did with Julie @ The Redolent Mermaid. You can find that interview here: http://www.theredolentmermaid.com/2015/04/q-amber-harper-at-ten-digit-creations.html

I'm very active in our Facebook group, so you should head on over and join! We've have some amazing customers who give scent/product reviews, help give scent/product suggestions, etc. I always list any special codes/sales in our group! You can find our Facebook group here: https://www.facebook.com/groups/tendigitcreations/

You can always email me with any comments, questions, or concerns at tendigitcreations2008 [!at] gmail.com -- I generally can respond within 24 hours.

We look forward to doing business with you! <3
Ken & Amber

Our Website: www.tendigitcreations.com

Shop members

  • Amber Harper

    Owner, Creator, Customer Service

    Amber (aka Bert -- childhood nickname...semi-long story): big boss, mastermind, lunatic in charge, etc. I enjoy romantic strolls through the park and long walks on the beach. Just kidding. I like my dogs and cats. The end.

  • Ken Harper

    Owner, Assistant

    Ken (aka Spider Man -- another semi-long story): my hubby and good lookin' co-owner. Although he has a full time job (he has a badge and gun), he still helps several hours a week. He lets me boss him around. He's a keeper.

  • Frito

    Canine Supervisor

    Frito is the bossy supervisor. Keep in mind that she does her supervising from her own personal office chair with a nice fluffy pillow. She's been a part of TDC since 2012.

  • Nova

    Canine Assistant Supervisor

    Nova takes her orders from Frito -- from the comfort of her own big dog mattress in the workshop. She was adopted from our local shelter in 2014.

Shop policies

Last updated on April 23, 2019
Welcome! Ten Digit Creations has been proudly enabling your addiction to wax, bath, and body products since 2008. We are a husband and wife team just livin' the dream on five acres with our pets.

MEET THE TEAM

Amber (aka Bert -- childhood nickname...semi-long story): big boss, mastermind, lunatic in charge, etc. I enjoy romantic strolls through the park and long walks on the beach. Just kidding. I like my dogs and cats. The end.

Ken (aka Spider Man -- another semi-long story): my hubby and good lookin' co-owner. Although he has a full time job (he has a badge and gun), he still helps several hours a week. Sometimes he's not so helpful -- like when he forgets to put something inside an order...yes, you can blame him when this happens :p He's my bath & body guru. This man makes your soap, lotion, body butter, sugar scrub, solid perfumes, etc. He lets me boss him around. He's a keeper.

Frito and Nova: spoiled rotten canine supervisors

Raz and Bullet: spoiled rotten feline supervisors

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
In order to protect the integrity of our products, ALL SALES ARE FINAL! We will only issue a refund/exchange if it is due to our error.
Payment
We accept credit card payments and Paypal.
Shipping
** U.S. Shipping is currently a flat rate of $8.50 no matter how much you buy **

Our shipping rates include a tracking number with delivery confirmation AND shipping insurance. Please make sure you double check your shipping address before submitting your order. In the event a package is returned to us due to an incorrect address, you will be responsible for paying shipping charges to re-ship your order.

We keep our TAT (turn-around-time) on individual product listings. Our TAT excludes weekends, postal holidays, and does not include shipping time to you. Please take processing times listed as a general guide -- we always strive to get orders shipped as soon as possible! You will be notified of any delays, so please make sure you are using an email that you check regularly.
Additional policies and FAQs
ORDERS NOT RECEIVED

All of our packaged are shipped with a delivery confirmation AND shipping insurance. Sometimes the USPS does lose packages. If your package does not arrive (never updates with a 'delivered' status), we will give you the option of a refund or to have your order reshipped at no additional charge (if all items are still available). PLEASE NOTE: THE USPS DOES HAVE A MINIMUM TIMEFRAME FOR WHEN INSURANCE CLAIMS CAN BE FILED FOR LOST PACKAGES. WE WILL REQUIRE YOU TO WAIT THAT AMOUNT OF TIME BEFORE A REFUND/RESHIPMENT WILL TAKE PLACE. I believe the average time is 15 days from the date of shipment. This ensures that adequate time is given for them to reroute a package that ended up on the wrong truck or whatever.

THE EXCEPTION TO THE RULE: If your package shows delivered and you did not receive it, we have NO recourse for reimbursement...even with shipping insurance. This is their policy, and not ours. It prevents fraud -- basically people claiming they didn't receive a package when they really did. Yes, sometimes people steal packages. We are not responsible for packages that are stolen.

NOTICE: The USPS is often bad about "scanning errors" -- sometimes they don't scan them at all, sometimes they show "delivered" when they weren't actually delivered, etc. Please allow adequate time for your package to arrive before you panic :)

ORDER ERRORS / MISSING ITEMS

While we do our best to ensure to double check all orders before shipping, errors will occur -- it's that "human" thing ;) If you're missing an item or you received the wrong one, please send us an email: tendigitcreations2008 [!at] gmail.com. PLEASE DO NOT SEND ME A FACEBOOK MESSAGE - we do NOT use Messenger for business matters.

DAMAGED ORDERS

Please inspect your package as soon as possible upon arrival. Should your order sustain damage by the carrier, please contact us right away at tendigitcreations2008 [!at] gmail.com so that we may initiate the claims process and prepare any necessary replacement items. To help us ensure a quick and easy resolution, we ask that you retain all packaging and products until you receive further instruction.
SAMPLES
We do not offer free samples that do not accompany a paid order, and we do not respond to free sample requests. We do, however, include a sample of our choosing whenever possible with your order. If you would like to try a particular scent when ordering, place your request in the comments section of the order form and we will make every effort to accommodate your request. We generally include a wax melt sample.

DISCLAIMERS

Wax Melts (Tarts)
Ten Digit Creations is NOT responsible for any damage or injury incurred due to lack of care when melting your tarts.

Bath & Body Products
Our bath and body products are for external use only. As with any skin care product, the possibility of an allergic reaction or sensitivity is present. For your convenience, a full list of ingredients can be found in the Product Information section of our website. If skin irritation develops, discontinue use and consult a medical professional. Ten Digit Creations is NOT responsible for any injury incurred by use or misuse of any product.

A note about fragrances: Each individual sniffer is different, as is body chemistry. The reaction to fragrances and ingredients will vary from person to person. We cannot issue refunds or offer exchanges for this reason.

Designer Duplications
Our designer type fragrances are duplicate versions created for us by our fragrance suppliers. While most dupes are very close to the original, please remember that they are not the actual licensed fragrance. We make no guarantees or offer any refunds/exchanges on our designer types. We do offer sample sizes on several products so you can try them before committing to a full size product. The only way to ensure an exact fragrance is to buy it from the original designer. Ten Digit Creations is not affiliated with any designer or manufacturer.

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Terms of Service Agreement

Our maximum liability to you is the amount you paid for the product. Your purchase from Ten Digit Creations signifies your acceptance of the above aforementioned information and policies.

Privacy Statement

At Ten Digit Creations, we will never share your information with anyone. We do not give your name and information to others, nor do we put you on mailing lists, call lists, or email lists. All transactions with us are private, and any information given to us is for the sole purpose of fulfilling your order.

More information

Last updated on Aug 21, 2016
Frequently asked questions
Custom and personalized orders

Due to time constraints, we are unable to accommodate custom blend requests.

Wholesale availability

Due to time constraints, we are no longer able to offer our products on a wholesale basis.