Shipping rates are listed on a per-item basis and can be found in the product listings. Our items are generally shipped in 1-2 business days by USPS First Class Mail. In general, you should receive you order within 2-5 business days. If you require faster shipping, we can often arrange it. Just send us a message -- we aim to make you smile!

If you require gift packaging, just let us know. Our textiles ship wrapped in white tissue paper with a receipt. If you would like us to take out the receipt or include a gift message, we can do that!

Have a great day!

RETURNS:
New, unused merchandise** may be returned within 30 days of purchase. Prior to making a return, the purchaser should contact Ten East Read (by sending an etsy message or emailing us at orders [at] teneastread [dot] com) so that we can authorize the return. Returns should be mailed to the address from which they were shipped. The original order receipt, a copy thereof or the order number should be enclosed with the merchandise. When we receive the item, the customer will be refunded the price of the returned merchandise. Note that shipping and handling charges are nonrefundable.

EXCHANGES:
To exchange an item, please complete the return process described above and order the replacement item directly from http://teneastread.etsy.com. The new item can be ordered at any time -- most of our customers prefer to order the replacement item and mail the return item at the same time so that they can receive the replacement item as soon as possible.

**Please note that we do not accept returns of our panties, undies, boxers or briefs.