TennesseeWicks

Natural Hand Poured Candles - Handcrafted Home Décor

Lyles, Tennessee
1,874 Sales | 5 out of 5 stars

Top shop for gifts.

Buyers bought gifts from this shop and gave them 5-star reviews!

Announcement    Fall Candles have arrived with more coming! Keep checking back for more! Also please check out our website for our complete list of scents - tennesseewicks.com

Thank you for your support of small business. If you have a special need for an item, please contact me personally and we will see what we can do. I answer emails as soon as I can, usually within 24 hours, sometimes quicker than that.

If there is ever a problem with your order, please contact me, I'll be happy to help.

-- Gretchen

Announcement

Last updated on Aug 28, 2021

Fall Candles have arrived with more coming! Keep checking back for more! Also please check out our website for our complete list of scents - tennesseewicks.com

Thank you for your support of small business. If you have a special need for an item, please contact me personally and we will see what we can do. I answer emails as soon as I can, usually within 24 hours, sometimes quicker than that.

If there is ever a problem with your order, please contact me, I'll be happy to help.

-- Gretchen

Items

1874 Sales
 

All Items

Gretchen

Contact shop owner

Gretchen

Reviews

Average item review
5 out of 5 stars
(373)
See reviews that mention:
Quality 42 Shipping 51 Customer service 18

About TennesseeWicks

Sales 1,874
On Etsy since 2015
Video summary: These adorable fall candles can be customized to the scent of your choice! Making them the perfect fall home décor for the sight and smell.

Thank You for Your Support of a Small Handmade Business

I've always had a passion for home decor and natural candles. I worked as a paralegal for over 15 years and decided in 2015 that I wanted to try something new. Therefore, Tennessee Wicks was born. I am a survivor, I am a warrior and I tend to be a bit of a perfectionist. I want my customers to love what they purchase from me. I started small mostly selling in person and then turned towards online selling in about 2017. It's taken some courage on my part, for me to come out of my shell to do this because I am normally a very shy person who takes things very personally. For the future, 2021 and beyond, I am growing my line of candles and adding more home décor items.

Shop members

  • Gretchen Jones

    Owner, Creator, Customer Service

    I am a wife, animal lover, candle lover, home decor fanatic, gardener, cook and creator. I want to do all the things! I hail from New Orleans but now have settle in Tennessee.

Shop policies

Last updated on July 7, 2021
We are currently shipping out as quickly as we can. Please read over our policies and contact me with any questions. Thank you for shopping with Tennessee Wicks. We will work with you on a return, please just contact me and I'll see what we can work out. Customer satisfaction is very important to us.

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
We do not accept returns on orders where the buyer made a mistake in ordering or buyers remorse. Exchanges are up to our discretion, IF we do accept an exchange buyer will be responsible to pay for return shipping and when the item is ready to be shipped out again from us.

Please note that wooden handmade items that are stained may look darker or lighter than what the stock photos show. There are many factors that play into this but we do our best to ensure that the color is the same. If you are trying to match your home decor, we strongly suggest sending a picture to us of what you are trying to match and we will be happy to help in that selection.

Candles are not returnable unless in an unused new condition. Custom candles ARE NOT returnable.
Payment
All TN residents must add 9.25% sales tax. We accept all major credit cards and Paypal.
Shipping
Our items are shipped quickly and packaged professionally. Please note that items can take an additional 3-4 business days once they are shipped. If your item was damaged in shipping, please provide a picture of the damaged item. PLEASE MAKE SURE YOUR ADDRESS IS CORRECT. We are not responsible for an incorrect address. If an item is return for an incorrect address we will not reship it - unless you provide a correct address and pay for shipping again. We are not responsible for stolen shipments once the tracking confirms that the item was delivered. If your item tracking is showing delivered, please ensure that no one else in household received the item and file a police report for theft.
Additional policies and FAQs
If you have a custom request - please contact me. We can discuss time frames and specifics.