tensixeleven

10% off all orders! Use: LOVE10

California, United States · 151 Sales

tensixeleven

10% off all orders! Use: LOVE10

California, United States 151 Sales On Etsy since 2012

0 out of 5 stars
(23)
Shop owner

Sarah

Contact

Announcement   ♥ Thank you so much for visiting tensixeleven ♥

Thank you for supporting small businesses!!

Please read my shop policies:

Everything in my shop is made by me with love and a smile. I appreciate you visiting. All messages will be answered within 24 hours. I do accept special orders so please just ask! If it can be done, I will be happy to do it for you, let's get creative! Much of my positive feedback is from creating custom orders with my customers.

tensixeleven shop policies:

*Payment*
I accept PayPal or major credit cards through Etsy's direct checkout. Items will ship once payment has been processed.

*Returns*
All items, since custom made, are final sale and cannot be returned. If there are any problems at all with your order, please message me! I want you to be happy!

*Shipping*
Shipping time is two weeks from date of order. If you have a more urgent need, just let me know! I can accommodate a certain amount of rushed orders. Shipping fees are always the responsibility of the buyer. I do not cover shipping fees for any reason. I do not refund shipping fees. Once shipped, your purchase will be received within 72 hours.

**Post Office PRIORITY MAIL FLAT RATE Shipping Costs Increased 60 cents on 1-28-2014 to include tracking and insurance**
~Size Medium, Priority flat rate boxes, $12.95 includes tracking and up to $50 insurance - fits up to 4 mugs
~Size Large, Priority flat rate boxes, $17.95 includes tracking and up to $50 insurance - fits 5 mugs

***I am not responsible for lost, damaged or delayed packages***

I am proud to share that 5% of every purchase will be donated to the Leukemia and Lymphoma Society in 2013.

In 2012, we donated 5% of all sales to March of Dimes.
In 2013, we donated 5% of all sales to Leukemia and Lymphoma Society.

Thank you!
Sarah ♥

Announcement

♥ Thank you so much for visiting tensixeleven ♥

Thank you for supporting small businesses!!

Please read my shop policies:

Everything in my shop is made by me with love and a smile. I appreciate you visiting. All messages will be answered within 24 hours. I do accept special orders so please just ask! If it can be done, I will be happy to do it for you, let's get creative! Much of my positive feedback is from creating custom orders with my customers.

tensixeleven shop policies:

*Payment*
I accept PayPal or major credit cards through Etsy's direct checkout. Items will ship once payment has been processed.

*Returns*
All items, since custom made, are final sale and cannot be returned. If there are any problems at all with your order, please message me! I want you to be happy!

*Shipping*
Shipping time is two weeks from date of order. If you have a more urgent need, just let me know! I can accommodate a certain amount of rushed orders. Shipping fees are always the responsibility of the buyer. I do not cover shipping fees for any reason. I do not refund shipping fees. Once shipped, your purchase will be received within 72 hours.

**Post Office PRIORITY MAIL FLAT RATE Shipping Costs Increased 60 cents on 1-28-2014 to include tracking and insurance**
~Size Medium, Priority flat rate boxes, $12.95 includes tracking and up to $50 insurance - fits up to 4 mugs
~Size Large, Priority flat rate boxes, $17.95 includes tracking and up to $50 insurance - fits 5 mugs

***I am not responsible for lost, damaged or delayed packages***

I am proud to share that 5% of every purchase will be donated to the Leukemia and Lymphoma Society in 2013.

In 2012, we donated 5% of all sales to March of Dimes.
In 2013, we donated 5% of all sales to Leukemia and Lymphoma Society.

Thank you!
Sarah ♥

Sarah

Contact shop owner

Sarah

Reviews

No reviews in the last year
Laura Ivanov

Laura Ivanov on May 17, 2014

5 out of 5 stars

Sarah was so patient with questions and created such a wonderful, personalized gift for me to give my grandfather (who does a crossword everyday!). The mug looks awesome and my grandfather loved it!

Carolyn Unger

Carolyn Unger on May 15, 2014

4 out of 5 stars

I loved it! Slightly bigger wording would've been better but it's perfect :D

View all 23 reviews

Shop policies

Last updated on February 11, 2014
Happy shopping!! Let's get creative! I have helped customers design and create exactly what they were looking for. If you don't see it, ask me about it! :)

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept PayPal and direct checkout. All purchases will be shipped once payment is received and processed.
Shipping
All items are shipped within 2 weeks. If you would like to expedite an order, I will work with you, just send me a message as soon as possible. Shipping fees are always the responsibility of the buyer. Insurance is an additional $2 and that covers losses up to $50. I am not responsible for lost, damaged/broken or delayed packages. I do provide tracking information for each package. Again, shipping fees are always the responsibility of the buyer.
Refunds and Exchanges
Since all orders are custom, all sales are final. If you are unhappy for any reason, please message me and I will fix it. My goal is for you to be happy with your experience and purchase! Please view my shops home page for shop policies.
Additional policies and FAQs
.I welcome all custom orders!