TerraeLuna

Terra + Luna: handmade boho & romantic jewelry

Porto, Portugal | 181 Sales

TerraeLuna

Terra + Luna: handmade boho & romantic jewelry

Porto, Portugal 181 Sales On Etsy since 2012

5 out of 5 stars (28)

TerraeLuna is taking a short break

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Note from shop owner *SHOP TEMPORARILY CLOSED* For personal reasons I have decided to place my shop on hold for a time. Terra + Luna will reopen as soon as possible!


Thank you for your visit and have a great 2019!

Luisa

Note from shop owner

Last updated on Jan 16, 2019

*SHOP TEMPORARILY CLOSED* For personal reasons I have decided to place my shop on hold for a time. Terra + Luna will reopen as soon as possible!


Thank you for your visit and have a great 2019!

Luisa

Luisa Gomes

Contact shop owner

Luisa Gomes

About

Handmade boho & romantic jewelry for the inner wild woman

Terra + Luna is an online boutique of handmade jewelry with the main goal to empower women by inspiring quirkiness. My designs are inspired by both earthy and cosmic elements which call for the wanderluster and romantic sides of the soul.

All materials are fondly picked in order to create affordable pieces and awake the most irreverent yet glamorous side of their wearer. However, my main goal is to learn about soldering and start doing my metal work entirely from scratch!

△ We are all wanderers on this Earth, and children to the Moon rising beyond our reach. △

Shop members

  • Luisa Gomes

    Owner, Maker, Designer, Curator, Photography, Shipping, Everything Actually!

    Daydreamer. Wanderluster. Truthseeker. Hopeless romantic.

  • Misha

    Mascot

    Independent helper. Paper shredder. Occasional sniffer. Bringer of love.

Shop policies

Last updated on July 10, 2018
Welcome to Terra + Luna ! Thank you so much for spending your time visiting our shop.

I always try my very best to meet all expectations and I want you to be happy with your shopping experience here at Terra + Luna. If there is any problem with your order or any aspect about it you're not happy with, please convo me so we can try to work it out lovely and make my shop grow in a positive way. :)

Please take a moment to read all the info provided as it rules all transactions. By purchasing from Terra + Luna, you agree with all the following policies.

Accepted payment methods

Visa Mastercard American Express Discover Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
I am always happy to fix or replace any item you are not satisfied with. I understand that holding an item in your hand is completely different than observing it in pictures. If that's the case, please contact me within 14 days of order receipt, explaining your reasons. If the item is in good condition but is not what you were hoping for and for any reason you're not happy with it, I may ask you to send the item(s) back to me, however, at your cost. It must be returned in its original condition, unworn and unaltered in any way. Once I get it back, I will refund you the full costs of your purchase (except for shipping). You can also ask me to trade your item for another under the same policy- you may need to pay an extra quantity if the new item's price is higher than the first's, otherwise I will send a partial refund.

Also, if there is damage or loss during shipping, please send me a message within 48h of receipt with a photograph of your item and I will replace it at my cost or even refund it if that is your wish. I want you to love what you purchase! :)
Payment
Paypal is the only available payment method at the moment. It is a quick, clean and safe method. Because of my full time day job, I will need 2 to 5 business days to process, package and send your order after purchase, depending on your order's size and number of ongoing processes. In the meanwhile you're free to ask any questions and make any comments.

For any questions about making your Etsy purchase, send me a message or click on the following link for a quick guide: http://www.etsy.com/help_guide_checkout.php
Shipping
All my items are shipped in a bubble wrap envelope via registered mail, which means that you will be able to track it at all times from the moment the order is dispatched.

The shipping importance includes the service itself plus all the material costs to carefully wrap your package. Also, please note that my items will only be created and shipped after all funds are clear. However, I always make effort to ensure that your order is shipped in less than a week.

After your order is left at the post office, you will receive a shipping message from Etsy with your parcel's tracking number. Please note that orders shipping outside the EU may be subject to duties/customs fees that shall be the responsibility of the purchaser.

Delivery time is estimated at 5 to 7 business to Europe and 10 to 20 business days to the rest of the world. But please note that during high season, or due to other factors such as customs and extreme weather, it can take as long as 25/30 business days. If you need faster shipping, please convo me before purchase to upgrade it to priority mail for extra 2.20€ (approx. $3).

Your order will be shipped to the address indicated on Etsy; please make sure that your provide the correct one. If your order returns due to incorrect address or if you don't claim it from your local post office in proper time, a fee will be charged to send it again.
Additional policies and FAQs
▲ JEWELRY CARE ▲
Terra + Luna offers handmade fashion jewelry which should be treated as such for a longer life span. Overall, my jewelry is not waterproof, so I highly recommend you to avoid direct contact with water, perfumes and lotions, as well as to take off your piece(s) when you workout or go to the beach. The chains and metal components can be occasionally cleaned with a soft dry cotton cloth to remove oils and dust. The pieces will eventually age depending on your lifestyle, but these simple cautions can improve your jewelry's durability.